Software Alternatives, Accelerators & Startups

Userback VS MIDAS

Compare Userback VS MIDAS and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

MIDAS logo MIDAS

MIDAS is a web based Room Booking & Resource Scheduling Software system. Available to download & run on your server or as an online hosted cloud application
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

  • MIDAS Landing page
    Landing page //
    2024-03-24

MIDAS is an easy to use yet powerful room booking system giving you complete control over your room bookings and resource scheduling, and trusted by organizations and businesses of all shapes and sizes around the world.

Simply accessed through your favorite web browser, on your desktop, laptop, tablet or mobile device, the software lets you see at a glance when your room bookings are scheduled in the calendar. The system also allows you to schedule staffing and equipment, send booking confirmations, reminders and invoices to clients, take bookings or booking requests through your public website, and put an end to double bookings and confusion once and for all!

As all you need is a modern web browser, your MIDAS booking system is readily available wherever you are! - Whether at the office, at home, or on the move - the information in your room booking system is right there at your fingertips!

MIDAS room booking software is available as either a cloud hosted SaaS (Software as a Service) solution, or as a self-hosted "on-premises" solution where it may be downloaded, installed, and run from your own server.

We also offer a FREE 30-day no-risk trial!

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

MIDAS

Website
mid.as
$ Details
paid Free Trial $30.0 / Monthly (Cloud Hosted Option (1 user / 10 venues))
Platforms
Web Cross Platform Browser Cloud

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

MIDAS features and specs

  • Analytics and Reporting
  • API
  • Billing/Invoicing
  • Bookings
  • Branding
  • Backups
  • Bulk import/export
  • Clean UI
  • Cloud-based
    Yes (a self-hosted edition is also available)
  • Calendar
  • Data Import/Export
  • Drag & Drop Interface
  • Demo
  • Email notifications
  • Email Templates
  • Email Support
  • Free Trial
  • Help Documentation
  • Integrations
  • Knowledge Base
    https://mid.as/kb
  • Live Chat Support
  • Notifications
  • Online Bookings
  • Pricing
    See https://mid.as/pricing
  • Quickbooks integration
  • Reports
  • Reporting
  • Responsive Design
  • Reports & analytics
  • Scheduling
  • Slack integration
  • Support
  • User And Group Management
  • Unlimited Users
    Option
  • User Permission Management
  • User-Friendly Interface
  • Users
    1 - Unlimited
  • White Labeling
    Option
  • Web App
  • Xero integration

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Analysis of MIDAS

Overall verdict

  • Overall, MIDAS is considered a solid choice for individuals looking to diversify their portfolio and take advantage of a well-rounded investment platform.

Why this product is good

  • MIDAS, or mid.as, is seen as a promising platform due to its user-friendly interface, a wide range of investment options, and strong customer support. The platform also has competitive fees and robust security measures, which make it appealing to both new and experienced investors.

Recommended for

    MIDAS is recommended for beginners seeking a straightforward entry into investing, as well as seasoned investors who appreciate a comprehensive platform with various financial instruments and tools to enhance their investment strategies.

Userback videos

Userback Explainer Video

MIDAS videos

Introduction to MIDAS

Category Popularity

0-100% (relative to Userback and MIDAS)
Customer Feedback
100 100%
0% 0
Resource Scheduling
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Employee Scheduling
0 0%
100% 100

Questions & Answers

As answered by people managing Userback and MIDAS.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

Share your experience with using Userback and MIDAS. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, MIDAS should be more popular than Userback. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

MIDAS mentions (6)

  • Strawberry Perl vs ActivePerl
    "Perl" is the coding language we develop our MIDAS web based room booking and resource scheduling software in. - Source: dev.to / over 3 years ago
  • Revisiting ActivePerl
    As "berrybrew" is specific to Strawberry perl, and we still technically support (but don't recommend ActivePerl), we tend to spin up VMs when we need to test our MIDAS software different versions of Strawberry/ActivePerl. Source: almost 5 years ago
  • Revisiting ActivePerl
    So for any self-hosted customer wishing to use install our MIDAS scheduling software on their Windows server, we suggest you avoid ActivePerl and use Strawberry Perl instead. Source: almost 5 years ago
  • Migrating to MariaDB
    As of 4th July 2021, all our cloud-hosted customerโ€™s MIDAS databases have been migrated across from MySQL to MariaDB. Source: about 5 years ago
  • We're greener than most!
    As can be seen from the information produced by the website carbon calculator, there are some significant differences between some of these businesses. In some cases, viewing the home page of one of these other websites produces more than 60 times the amount of CO2 than visiting MIDAS! Source: over 5 years ago
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What are some alternatives?

When comparing Userback and MIDAS, you can also consider the following products

Marker.io - Visual feedback and bug reporting tool for websites

Float - The leading resource management software for agencies, studios, and firms. With a simple, drag and drop interface and powerful editing tools, Float saves you time and keeps projects on track.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

ResourceGuru - Resource management software that helps teams schedule with clarity, plan with flexibility, and deliver projects with confidence.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

When I Work - When I Work is an employee scheduling and communication app using the web, mobile apps, text messaging, social media, and email.