Software Alternatives, Accelerators & Startups

Userback VS Control-M

Compare Userback VS Control-M and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Control-M logo Control-M

Controlโ€‘M simplifies and automates diverse batch application workloads while reducing failure rates, improving SLAs, and accelerating application deployment.
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

  • Control-M Landing page
    Landing page //
    2023-07-12

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Control-M features and specs

  • Comprehensive Job Scheduling
    Control-M provides an extensive range of job scheduling capabilities, supporting various environments and platforms, which ensures that all workflows and batch jobs can be managed consistently and efficiently.
  • Ease of Use
    The user interface is intuitive and user-friendly, making it easier for both technical and non-technical users to manage job workflows without extensive training.
  • Scalability
    Control-M scales effortlessly, accommodating the needs of small businesses to large enterprises, without compromising on performance.
  • Integrations
    It seamlessly integrates with numerous applications and technologies, including cloud services, databases, ERP systems, and more, which makes it versatile across different IT landscapes.
  • Advanced Automation Features
    Provides advanced automation capabilities such as predictive analytics, machine learning, and DR capabilities that enhance efficiency and reduce manual intervention.
  • Robust Reporting
    Offers powerful reporting tools and dashboards that provide actionable insights and visibility into job performance and system health.

Possible disadvantages of Control-M

  • Cost
    The comprehensive features and enterprise-level capabilities come at a high cost, which may be prohibitive for smaller organizations.
  • Complexity in Initial Setup
    The initial installation and configuration can be complex and require significant investment in time and resources to set up properly.
  • Learning Curve
    Despite its user-friendly interface, the depth and breadth of features can result in a steep learning curve for new users, necessitating substantial training.
  • Resource Intensive
    Control-M can be resource-intensive, requiring considerable computing resources to run efficiently, which might be a constraint for organizations with limited IT infrastructure.
  • Dependency on Vendor Support
    While support is robust, the complexity of the system can sometimes necessitate frequent interaction with vendor support, which can be time-consuming.
  • Customization Challenges
    While the tool is highly configurable, extensive customization can become complicated and may require professional services or advanced knowledge.

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Userback videos

Userback Explainer Video

Control-M videos

Control-M Version 8 Overview

More videos:

  • Review - Control-M Self Service Overview
  • Review - Connect With Control-M: Control-M/Server 9 High Availability

Category Popularity

0-100% (relative to Userback and Control-M)
Customer Feedback
100 100%
0% 0
Monitoring Tools
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
IT Automation
0 0%
100% 100

Questions & Answers

As answered by people managing Userback and Control-M.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Userback and Control-M

Userback Reviews

We have no reviews of Userback yet.
Be the first one to post

Control-M Reviews

Top 10 Control-M Alternatives in โ€™23
Job scheduling: On G2, the job scheduling feature receives the highest score with 9.4. However, Control-M alternatives, ActiveBatch and Redwood obtain higher scores for each category under functionality than Control-M (See Figure 5). Integrations/APIs: A user mentioned API and integration to other applications as a weak capability of the tool (Figure 1).
9 Control-M Alternatives & Competitors In 2023
Verdict: Redwood platform offers better performance and visibility than the Control-M. This tool supports over 25 scripting languages and interfaces such as Python, R, and PowerShell with built-in syntax highlighting and parameter replacement. It also features advanced architecture and provides safe passage to businesses looking for Control-M alternatives through its...
The Top 5 BMC Control-M API Alternatives
Control-M Reports provide insights into job execution and performance. While the BMC Control-M interface provides robust reporting capabilities, there are also alternatives to generate reports using tools such as SQL and Hadoop. These tools can extract data from Control-M job logs and generate custom reports based on specific business requirements.
Source: www.redwood.com

Social recommendations and mentions

Based on our record, Userback seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

Control-M mentions (0)

We have not tracked any mentions of Control-M yet. Tracking of Control-M recommendations started around Mar 2021.

What are some alternatives?

When comparing Userback and Control-M, you can also consider the following products

Marker.io - Visual feedback and bug reporting tool for websites

ManageEngine RecoveryManager Plus - RecoveryManager Plus is one such enterprise backup solution which has the ability to easily backup and restores both the domain controllers and virtual machines.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Heroku Enterprise - Heroku Enterprise is a flexible IT management for developers that lets them build apps using their preferred languages and tools like Ruby, Java, Python and Node.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Lastpass - LastPass is an online password manager and form filler that makes web browsing easier and more secure.