Software Alternatives, Accelerators & Startups

Lastpass VS Userback

Compare Lastpass VS Userback and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Lastpass logo Lastpass

LastPass is an online password manager and form filler that makes web browsing easier and more secure.

Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.
  • Lastpass Landing page
    Landing page //
    2022-01-05
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

Lastpass features and specs

  • Security
    LastPass uses strong encryption algorithms (AES-256 bit) and offers multi-factor authentication to ensure your data is secure.
  • Convenience
    It automatically fills in login details for websites and apps, which saves time and reduces the need for manual entry.
  • Cross-Platform Support
    Available on multiple platforms including browsers, mobile devices, and desktops, allowing you to sync passwords across all your devices.
  • Password Generator
    Offers a built-in password generator to create strong, unique passwords for each of your accounts.
  • Sharing Features
    Enables you to securely share passwords and notes with others, which is useful for team collaboration.
  • Vault Audit
    Provides security checks and audit reports to help you identify weak, reused, or compromised passwords.

Possible disadvantages of Lastpass

  • Cost
    The premium version requires a subscription fee, which may be a drawback for some users compared to free alternatives.
  • Occasional Bugs
    Users have reported occasional bugs and performance issues, particularly with browser extensions.
  • Data Breaches
    LastPass has experienced data breaches in the past, which may concern users about the overall security of their data.
  • Complexity
    The multitude of features may be overwhelming for new users or those looking for a simple password manager.
  • Customer Support
    Some users report that customer support can be slow or unhelpful in resolving issues.
  • Privacy Concerns
    Privacy-minded individuals might be concerned about storing all passwords in one place, despite the strong encryption methods.

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Analysis of Lastpass

Overall verdict

  • LastPass is generally considered a good option for password management, particularly for those looking for ease of use and comprehensive features. However, recent security concerns and breaches have prompted some users to consider alternative solutions. Users should weigh the benefits against any security issues and monitor developments regarding the service's security practices.

Why this product is good

  • LastPass is known for its user-friendly interface, offering strong password generation and storage solutions. It provides features such as secure password sharing, multi-factor authentication, and cross-platform synchronization, which are beneficial for both personal and professional use. LastPass also encrypts user data locally before syncing it to the cloud, enhancing security.

Recommended for

  • Individuals seeking a user-friendly password management solution
  • Small to medium-sized teams needing secure password sharing
  • Users requiring cross-device accessibility
  • Security-conscious users willing to follow security advisories closely

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Lastpass videos

LastPass Password Manager Review

More videos:

  • Review - LastPass Review - Most Honest Review? Which Tier is It?
  • Review - How LastPass Works - Keeping your Passwords Safe in 2018! | The Tech Chap

Userback videos

Userback Explainer Video

Category Popularity

0-100% (relative to Lastpass and Userback)
Password Management
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Security & Privacy
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

Questions & Answers

As answered by people managing Lastpass and Userback.

What makes your product unique?

Userback's answer:

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer:

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer:

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer:

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Lastpass and Userback

Lastpass Reviews

Top 6 Google Authenticator Alternatives in 2023
With LastPass, users create a master password as the key to their encrypted password vault. Users can securely store login credentials for websites, applications and other online services within this vault. The master password is the only one users need to remember, eliminating the use of weak or repeated passwords. LastPass also provides the convenience of auto-filling...
5 Best Password Managers for Teams (2024)
LastPass has faced criticism for its complexity, potentially hindering user adoption. Sharing passwords can be done through email or shared folders, requiring recipients to have a LastPass account.
iCloud Keychain vs LastPass Comparison
Like iCloud Keychain, LastPass suggests strong passwords, stores them (along with all sorts of other data and credentials), and autofills them. However, LastPassโ€™s vault is more focused on keeping credentials organized, as it automatically divides them according to which category they belong to, such as social media, streaming, shopping, and others. Users can also look for...
Top 10 Best Password Managers [NEW 2023 Rankings]
LastPass is an easy-to-use password management tool. You just have to save a password and you will always get it at the right time. Logging in will be easier and faster. It can simplify online shipping by filling all the payment and shipping details. Once the password is saved, LastPass will be available on all your devices.
7 Best SSO Tools for 2023
LastPass SSO is an add-on to LastPass Business, ranging from $3.00 to $8.00 per user each year. When compared to similar products, that is a bit on the higher side; however, the unlimited free trial version will give you a feel if LastPass SSO is a good fit or not.

Userback Reviews

We have no reviews of Userback yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Lastpass should be more popular than Userback. It has been mentiond 22 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Lastpass mentions (22)

  • How To Manage Secrets In Terraform Like A Pro
    Now if you decide to use environmental variables, you must have a strategy for storing and managing your secrets. The most popular way of doing this is by using password managers. Password managers like LastPass or 1pass are efficient ways of storing and managing your secrets. - Source: dev.to / about 3 years ago
  • Best password manager for Windows, MacOS, and iOS today?
    I did. I could not find anything in the browser add-on or in the app. However, after logging into lastpass.com, I am able to select Advanced settings on the left panel and choose Export. Source: over 3 years ago
  • RMS: Don't encourage people to use Melpa, ELPA does not cooperate with us
    Melpa does contain helm-lastpass which encourages or interacts with lastpass.com through lastpass-cli (GPLv2), lastpass is a non-free cloud platform. Source: over 3 years ago
  • Great password manager with a one-time payment?
    Lastpass, just bad UX and bad reputation around security, subscription only. Source: over 3 years ago
  • 365 Defender alert for "Password reuse activity" - anyone familiar?
    I can kind of understand what it may have detected on when it compares teams.microsoft.com and portal.azure.com - yeah, you caught me using my Single Sign On password on two separate domains. For shame, right? Same for lastpass.com as well since we're fully federated. Source: over 3 years ago
View more

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

What are some alternatives?

When comparing Lastpass and Userback, you can also consider the following products

1Password - 1Password can create strong, unique passwords for you, remember them, and restore them, all directly in your web browser.

Marker.io - Visual feedback and bug reporting tool for websites

bitwarden - Bitwarden is a free and open source password management solution for individuals, teams, and business organizations.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

KeePass - KeePass is an open source password manager. Passwords can be stored in highly-encrypted databases, which can be unlocked with one master password or key file.

BugHerd - BugHerd: The Website Feedback Tool for Agencies