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Which is more popular?
Based on our record, ShellNewHandler
seems to be more popular. It has been mentioned
2 times
since March 2021.
social mentions
0 vs 2
Communication popularity
100% vs 0%
Base details
Website, pricing, platforms and company facts side by side.
User-Friendly Interface UJET offers a modern user interface that is intuitive and easy to use, enabling both customers and agents to navigate the platform efficiently.
Omnichannel Support UJET supports various communication channels including voice, chat, SMS, and email, providing a seamless experience across all platforms.
Cloud Native Being cloud-native, UJET provides flexible and scalable solutions with high reliability and easy deployment, reducing the need for extensive IT infrastructure.
Advanced Analytics UJET includes robust analytics and reporting tools, enabling organizations to gain insights into customer interactions and operational performance.
Integration Capabilities UJET easily integrates with leading CRM, WFM, and BI systems, enhancing the overall functionality and providing a unified ecosystem for businesses.
AI and Automation The platform incorporates AI and automation features for tasks such as call routing, chatbots, and customer sentiment analysis, improving efficiency and service quality.
Possible disadvantages
Cost UJET can be expensive for small to medium-sized businesses compared to other contact center solutions, particularly in terms of subscription fees and additional feature costs.
Implementation Time While cloud-based, the initial setup and customization of UJET can still require significant time and specialized knowledge, potentially causing delays in deployment.
Learning Curve Despite its user-friendly interface, the platform's extensive features and capabilities might require comprehensive training for agents and administrators.
Dependency on Internet As a cloud-native platform, UJET requires a stable and robust internet connection, which might be a limitation in regions with poor connectivity.
Feature Overlap For organizations already using comprehensive CRM or WFM systems, some features in UJET might overlap with existing tools, potentially leading to redundancy.
No features have been listed yet.
Analysis
An editorial look at what each product does well and who it suits.
UJETShellNewHandler
Overall verdict
UJET is generally considered a good option for businesses looking for a modern, scalable, and reliable contact center solution. Its user-friendly interface and cutting-edge features make it well-suited for companies of various sizes, particularly those focused on providing excellent customer experiences.
Why this product is good
UJET (ujet.cx) is known for its comprehensive cloud contact center solutions designed to enhance customer interactions. The platform offers features like omnichannel communication, AI-powered analytics, and seamless integration with existing CRM systems, making it a strong choice for businesses aiming to improve customer service efficiency and engagement.
Recommended for
UJET is recommended for businesses seeking to upgrade their customer support processes, enterprises looking for robust CRM integrations, and companies interested in leveraging AI for enhanced decision-making in customer service. It's also well-suited for organizations requiring flexibility in communication channels and wanting to ensure high-level data security and compliance.
Overall verdict
ShellNewHandler is a niche, lightweight utility hosted on SourceForge designed to give users more control over the Windows 'New' context menu (the ShellNew menu). It can be considered good for its specific narrow use case, but it is an older, minimally maintained tool that may not suit all users, especially those on modern Windows versions.
Why this product is good
Provides direct control over customizing the Windows right-click 'New' menu, allowing users to add or remove file type entries
Lightweight and free, without bundled bloatware typical of some other free utilities
Simple and focused in scope, making it easy to understand for its specific purpose
Open distribution via SourceForge allows transparency and no-cost access
Recommended for
Power users who want to declutter or customize the Windows New context menu
IT administrators managing standardized desktop environments across multiple machines
Users comfortable with older utility-style tools and Windows registry-related tweaks
Not recommended for casual users seeking modern, actively supported software with regular updates
Agents can also authenticate customers using an existing pin, passcode, fingerprint, or Face ID technology on the customer’s smartphone. UJET adheres to the industry's strictest privacy standards, and all customer...
Recommendations tracked on public social media and blogs since March 2021.
UJET0 mentionsShellNewHandler2 mentions
Tracking UJET since Mar 2021.
I recently got libreoffice, but now the new option in right click looks like a mess. Can someone help me get rid of them please?
Use Shell New Handler. Run the portable app and simply untick the items you don't want to appear in your new context menu.
Source:
about 4 years ago
This menu should be easy to add/remove programs to... Who is really creating Access Databases from this menu often enough to keep it here? (Not me!) Is there an easy way to edit this?
I've always used ShellNewHandler for this. It's a really simple portable utility that allows you to remove most of the items from that menu. Tested it out on Windows 11 and it's still compatible.
Source:
over 5 years ago
Alternatives to UJET and ShellNewHandler
When comparing UJET and ShellNewHandler, you can also consider the following products.
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