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UI Garage VS Zendesk

Compare UI Garage VS Zendesk and see what are their differences

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UI Garage logo UI Garage

Specific mobile and web design patterns for your inspiration

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • UI Garage Landing page
    Landing page //
    2023-04-10
  • Zendesk Landing page
    Landing page //
    2024-05-06

UI Garage features and specs

  • Design Inspiration
    UI Garage provides a wide range of design inspirations from various apps and websites, helping designers to get fresh ideas and enhance their creative process.
  • User-Friendly Interface
    The platform has a simple and intuitive interface, making it easy for users to navigate and find specific types of design patterns quickly.
  • Categorized Content
    Content is well-categorized into different UI components like buttons, menus, and forms, allowing users to easily locate the design elements they need.
  • Regular Updates
    New design examples are added regularly, ensuring that users have access to the latest design trends and patterns.

Possible disadvantages of UI Garage

  • Limited Detailed Information
    The site often focuses more on visuals and less on detailed descriptions or development insights, which might be a drawback for those looking for in-depth understanding.
  • Attribution Issues
    Some designs featured on UI Garage may not have proper attribution or detailed information about the original source, potentially causing IP issues.
  • No User Interaction
    UI Garage does not have an interactive community feature like forums or comment sections, which limits user engagement and feedback.
  • Free vs Pro
    Some content or features may be restricted to pro users, requiring a paid subscription for full access, which can be a limitation for those on a tight budget.

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

Analysis of UI Garage

Overall verdict

  • Yes, UI Garage is considered a good resource for UI/UX designers looking to expand their design toolkit and gather inspiration for their work.

Why this product is good

  • UI Garage is widely appreciated for its extensive collection of user interface (UI) design patterns and examples. It serves as a valuable resource for UI/UX designers seeking inspiration and practical ideas for their projects. The website curates UI designs from various mobile and web applications, making it easy to explore and adopt best practices in design. Its user-friendly interface, categorization, and regular updates contribute to its positive reputation in the design community.

Recommended for

  • UI/UX Designers
  • Product Managers
  • Web Developers
  • Design Students
  • App Designers

Analysis of Zendesk

Overall verdict

  • Zendesk is generally regarded as a good choice for businesses seeking to improve their customer service operations. It offers a comprehensive suite of tools that cater to the needs of customer support teams, allowing for efficient and effective service delivery. However, as with any platform, it may have a learning curve and can be more costly compared to some basic options, so it's essential to assess its fit for your specific business needs.

Why this product is good

  • Zendesk is considered a strong customer support platform due to its robust features, including ticket management, automation capabilities, and integration options with various business applications. It provides a user-friendly interface, scalability for growing businesses, and performance analytics that help improve customer service efficiency. Additionally, it offers tools for self-service, live chat, and a comprehensive help center, making it a versatile solution for businesses of varying sizes.

Recommended for

    Zendesk is recommended for small to large businesses that need a scalable and comprehensive customer support solution. It is especially beneficial for organizations looking to integrate customer support with existing systems, those needing detailed reporting and analytics, and companies seeking to provide multi-channel support including email, live chat, and social media interactions.

UI Garage videos

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Zendesk videos

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Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to UI Garage and Zendesk)

UI Garage

Zendesk

Design Tools
100 100%
Design Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100
Web App
100 100%
Web App
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UI Garage and Zendesk

UI Garage Reviews

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Zendesk Reviews

  1. stu14
    Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features
10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than UI Garage. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UI Garage mentions (3)

  • Stuck Finding Inspiration? Try These Websites
    UI Garage: A great tool for finding good UX. Source: almost 2 years ago
  • How do they do it?
    Hi guys. So I've been racking my brain around something lately, maybe you can shed some light. There are sites filled with UI strings popping up all over the web these days - like mobbin.com or uigarage.net or theappfuel.com. How do they do it? They sometimes post hundreds of new screenshots a week. I've tried it manually and it's too time-consuming, there's no way they're doing it by hand. Source: about 2 years ago
  • free-for.dev
    UI Garage - [Mobile and web screenshots] Daily UI inspiration & patterns for designers, developers to find inspiration, tools and the best resources for your project. - Source: dev.to / over 2 years ago

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 3 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
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What are some alternatives?

When comparing UI Garage and Zendesk, you can also consider the following products

UI Movement - The best UI design inspiration, daily

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Muz.li - Global directory of product designers

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

UpLabs - The best material design, iOS & web resources, every day

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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