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Affordable customer support software for startups. Troppus is a B2B customer support platform with an email ticketing system and shared inbox that helps teams manage customer issues, conversations, and support requests in one place.

git clone --recursive on steroids, by Square

Website, pricing, platforms and company facts side by side.
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| Website | troppus.app | github.com |
| Pricing | — | |
| Company | Startup from Canada · 1 - 9 employees | — |
| Listed in |
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As answered by people managing Troppus.app and git-fastclone.
Troppus.app's answer
Troppus is customer support software built specifically for early-stage startups: email in, tickets out, in a shared inbox your whole team can use. It focuses on the core support loop (tickets, assignments, company-domain sending, simple pricing) instead of a full enterprise helpdesk suite with omnichannel sprawl, marketplace apps, and long onboarding.
Troppus.app's answer
Choose Troppus when you need a real support queue this week, not a six-month rollout. Competitors like Zendesk, Freshdesk, or Intercom are strong for larger or chat-led teams, but they’re often heavier and more expensive than a small B2B team needs. Troppus is self-serve, email-native, priced for startups (from about $10/mo billed annually on Starter), and designed so you can create a workspace, connect support email, and start answering from your company domain without traditional helpdesk complexity.
Troppus.app's answer
Early-stage and small B2B startups: teams of a few people who outgrew shared Gmail / inbox labels and need shared ownership of customer email. Typical users are founders and small support teams whose customers mostly write to support@ and who want ticketing without hiring helpdesk admins or buying an enterprise suite.
Troppus.app's answer
Troppus started from a simple observation: most early B2B companies still run support over email, but the tools on the market assume enterprise scale. We built Troppus so small teams can turn customer email into tickets, reply from their own domain, and stay organized without paying for (or configuring) a full helpdesk platform they don’t need yet.
Troppus.app's answer
Next.js and React (TypeScript), Neon/Postgres, Stripe for billing, Ably for realtime updates, email via Resend/AWS SES, TipTap for rich text, Tailwind CSS, and Sentry for monitoring.
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