Trello VS Freshdesk

Trello Reviews

1. Luissa    

   3 months ago
   A handy tool for planning

   Trello excels as a task planning tool, and I appreciate its user-friendly interface, especially when using it on a smartphone. Its mobile app is incredibly convenient, allowing me to stay organized and connected on the go. I appreciate how it streamlines collaboration without unnecessary complexities.

2. Alika    

   9 months ago
   Been using it for over 5 years! Super effective!

   Incorporating Trello into my daily workflow has been a game-changer. It is an incredibly intuitive and versatile tool that has significantly boosted my productivity. What I particularly love about Trello is the visual aspect of its interface - the board and card system makes it easy to visualize my tasks and progress. The ability to create different boards for different projects or areas of work helps to keep everything organized and easy to manage. Adding, moving, and categorizing tasks are just a drag-and-drop away, making it straightforward and efficient. The flexibility to customize each card with due dates, labels, checklists, attachments, and even members has been beneficial in tracking the status of various tasks and deadlines.

   he collaborative features are another huge plus. Sharing boards and tasks with colleagues, and being able to comment directly on cards, makes team projects and communication a breeze. On the go, I have found the Trello mobile app to be just as user-friendly and functional as the desktop version, allowing me to stay on top of my tasks no matter where I am. Overall, Trello has proved to be an invaluable tool in managing my daily tasks and enhancing productivity. I highly recommend it to anyone looking to streamline their workflow.

   🏁 Competitors: Asana
3. Simon    

   Working at Simon | over 1 year ago
   A Great Collaboration Tool, But There Are Better Options Out There

   I have been using Trello for a couple of years now and I must say, it's a great tool for organising tasks and collaborating with team members. It's simple to use, has a nice interface, and the mobile apps are great for on-the-go productivity.

   One of the best things about Trello is its flexibility. You can use it for almost any type of project, whether it's a personal to-do list or a complex team project. The ability to create multiple boards and add unlimited cards and lists makes it a great tool for keeping track of everything from the big picture to the minute details.

   However, while Trello is a good tool, I don't think it's the best option out there. For one thing, the free version is quite limited in terms of features and functionality. You'll have to upgrade to a paid plan to get access to things like integrations, power-ups, and more. Additionally, I've found that Trello can be a bit slow at times, especially when you have a lot of boards and cards.

   🏁 Competitors: Asana

   👍 Pros:    Flexible|Easy to use|Mobile app

   👎 Cons:    Expensive|Limited features on free plan|Little slow

Freshdesk Reviews

1. Brian Howard    

   Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Trello mentions (231)

• Top Shared To-Do List Apps for Couples in 2024: Streamline Your Tasks Together

  Trello stands out for its unique board and card system, offering a visual approach to task management that is both flexible and user-friendly. It's not just a shared to-do list app; it's a complete project management tool that can be tailored to any couple's needs. Couples can create boards for different aspects of their lives, like household chores, vacation planning, or even meal planning. - Source: dev.to / 2 months ago

• A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev

  Trello.com — Board-based project management. Unlimited Personal Boards, 10 Team Boards. - Source: dev.to / 3 months ago

• How I Use Trello as a “Continuous Travel Packing List”

  We recently got back from a big trip, and that reminded me I’ve been meaning to publish a tip on how Trello has saved me a lot of time and hassle around travel – and how to set it up so that it can benefit you as well. I’m a big fan of kanban boards in general but this may have helped me more than any other. - Source: dev.to / 9 months ago

• Supercharge Your Mobile Dev Skills: 10 Essential Tools for Max Efficiency

  Trello: This tool offers flexible boards for managing tasks and project progress. - Source: dev.to / 4 months ago

• How We Started Managing BSA Delivery Processes on GitHub

  Trello. Was our tool for managing task boards. Depending on who held the position of Delivery Head of BSA, boards were created by different individuals, sometimes not even within the organization but on personal accounts. This led to the problem that there was no real history of the boards. As a result, for almost every Academy, we had to recall the number of tasks that needed to be completed at each stage. While... - Source: dev.to / 5 months ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago