Software Alternatives, Accelerators & Startups

Travcrm VS Intercom

Compare Travcrm VS Intercom and see what are their differences

Travcrm logo Travcrm

DeBox Global Best Travel CRM Software specially designed for travel agents, tour operators& DMC's. Which help you to improve your business and in generating leads, queries.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Travcrm Landing page
    Landing page //
    2022-10-18

DeBox Global's TRAVCRM is a comprehensive travel CRM software designed specifically for travel agencies and businesses. It offers a wide range of features to help travel companies manage customer relationships, streamline operations, and boost sales.

TRAVCRM helps travel companies to manage all of their customer interactions in one place. This includes tracking customer contact information, booking history, preferences, and feedback. TRAVCRM automates and simplifies the booking process. Travel agents can use TRAVCRM to check availability, make reservations, and create invoices in real time.TRAVCRM provides detailed reports and analytics to help travel companies track their performance and identify areas for improvement. Travel agents can use TRAVCRM to track sales, bookings, customer satisfaction, and other key metrics.

TRAVCRM helps travel agents to build stronger relationships with their customers by providing personalized service and support. With TRAVCRM, travel agents can easily identify and target high-value customers, and provide them with the products and services they are most interested in.RAVCRM helps travel agents to streamline their operations and save time. By automating tasks and providing a central hub for managing customer interactions and bookings, TRAVCRM helps travel agents to work more efficiently and effectively.

Overall, TRAVCRM is a powerful and comprehensive travel CRM software that can help travel companies to improve customer relationships, increase sales and bookings, and streamline operations.

  • Intercom Landing page
    Landing page //
    2023-07-05

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Travcrm features and specs

  • Multi Dashboards: Yes
  • Supplier Management: Yes
  • Query Management: Yes
  • Query Tracker: Yes
  • Quotation Generator: Yes
  • Proposal Generation: Yes
  • Master Management: Yes
  • Query Management: Yes
  • Package Builder: Yes
  • Key Reports: Yes
  • Supplier communication: Yes
  • User Management: Yes
  • Invoice & Voucher: Yes
  • Documents management: Yes
  • Customizable: Yes
  • Specially designed for tour and travel agencies: Yes

Intercom features and specs

No features have been listed yet.

Travcrm videos

Best Travel CRM Software 2023 | TRAVCRM | De Box Global

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Travcrm and Intercom)
Travel & Tourism
100 100%
0% 0
Customer Support
0 0%
100% 100
CRM
1 1%
99% 99
Travel
100 100%
0% 0

Questions and Answers

As answered by people managing Travcrm and Intercom.

How would you describe your primary audience?

Travcrm's answer

TRAVCRM by DeBox global is Best Travel CRM Software for Travel Agents, Tour operators & DMCs.

User comments

Share your experience with using Travcrm and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Travcrm and Intercom

Travcrm Reviews

  1. Best travel CRM for travel agencies

    This travel CRM for travel agencies is a specialized software solution designed to manage all aspects of client interactions and operations efficiently. It centralizes customer information, bookings, itineraries, and communication history, allowing agencies to provide personalized travel experiences.

    👍 Pros:    Task management features
    👎 Cons:    None
  2. Provides Best Performance Tracking

    This travel CRM analytics monitor key performance indicators (KPIs) such as conversion rates, booking trends, customer satisfaction scores, and agent productivity.

    👍 Pros:    Best customer support
    👎 Cons:    Nothing, so far
  3. VERY NICE SOFTWARE

    VERY NICE SOFTWARE AND EASY TO USE

    👍 Pros:    Ui is very attractive|It can monitor everything
    👎 Cons:    None

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Travcrm mentions (0)

We have not tracked any mentions of Travcrm yet. Tracking of Travcrm recommendations started around Jul 2022.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Travcrm and Intercom, you can also consider the following products

CRMtravel - CRMtravel™ is the Best Travel CRM Software for travel agencies and tour operators that will help you increase your customer experience and provide a better way to manage leads and inquiries. Contact us to know more...

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Tutterfly CRM - TutterflyCRM is what every travel agency owner dreams of.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

TraviYo - Empowering Travel Professionals.

Drift - A messaging app that helps you grow your business.