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Travcrm VS Zendesk

Compare Travcrm VS Zendesk and see what are their differences

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Travcrm logo Travcrm

DeBox Global Best Travel CRM Software specially designed for travel agents, tour operators& DMC's. Which help you to improve your business and in generating leads, queries.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Travcrm Landing page
    Landing page //
    2022-10-18

DeBox Global's TRAVCRM is a comprehensive travel CRM software designed specifically for travel agencies and businesses. It offers a wide range of features to help travel companies manage customer relationships, streamline operations, and boost sales.

TRAVCRM helps travel companies to manage all of their customer interactions in one place. This includes tracking customer contact information, booking history, preferences, and feedback. TRAVCRM automates and simplifies the booking process. Travel agents can use TRAVCRM to check availability, make reservations, and create invoices in real time.TRAVCRM provides detailed reports and analytics to help travel companies track their performance and identify areas for improvement. Travel agents can use TRAVCRM to track sales, bookings, customer satisfaction, and other key metrics.

TRAVCRM helps travel agents to build stronger relationships with their customers by providing personalized service and support. With TRAVCRM, travel agents can easily identify and target high-value customers, and provide them with the products and services they are most interested in.RAVCRM helps travel agents to streamline their operations and save time. By automating tasks and providing a central hub for managing customer interactions and bookings, TRAVCRM helps travel agents to work more efficiently and effectively.

Overall, TRAVCRM is a powerful and comprehensive travel CRM software that can help travel companies to improve customer relationships, increase sales and bookings, and streamline operations.

  • Zendesk Landing page
    Landing page //
    2024-05-06

Travcrm features and specs

  • Multi Dashboards: Yes
  • Supplier Management: Yes
  • Query Management: Yes
  • Query Tracker: Yes
  • Quotation Generator: Yes
  • Proposal Generation: Yes
  • Master Management: Yes
  • Query Management: Yes
  • Package Builder: Yes
  • Key Reports: Yes
  • Supplier communication: Yes
  • User Management: Yes
  • Invoice & Voucher: Yes
  • Documents management: Yes
  • Customizable: Yes
  • Specially designed for tour and travel agencies: Yes

Zendesk features and specs

No features have been listed yet.

Travcrm videos

+ Add

Best Travel CRM Software 2023 | TRAVCRM | De Box Global

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Travcrm and Zendesk)

Travcrm

Zendesk

Travel & Tourism
100 100%
Travel & Tourism
0% 0
Customer Support
0 0%
Customer Support
100% 100
CRM
2 2%
CRM
98% 98
Help Desk
0 0%
Help Desk
100% 100

Questions and Answers

As answered by people managing Travcrm and Zendesk.

How would you describe your primary audience?

Travcrm's answer

TRAVCRM by DeBox global is Best Travel CRM Software for Travel Agents, Tour operators & DMCs.

User comments

Share your experience with using Travcrm and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Travcrm and Zendesk

Travcrm Reviews

  1. Best travel CRM for travel agencies

    This travel CRM for travel agencies is a specialized software solution designed to manage all aspects of client interactions and operations efficiently. It centralizes customer information, bookings, itineraries, and communication history, allowing agencies to provide personalized travel experiences.

    👍 Pros:    Task management features
    👎 Cons:    None
  2. Provides Best Performance Tracking

    This travel CRM analytics monitor key performance indicators (KPIs) such as conversion rates, booking trends, customer satisfaction scores, and agent productivity.

    👍 Pros:    Best customer support
    👎 Cons:    Nothing, so far
  3. VERY NICE SOFTWARE

    VERY NICE SOFTWARE AND EASY TO USE

    👍 Pros:    Ui is very attractive|It can monitor everything
    👎 Cons:    None

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Travcrm mentions (0)

We have not tracked any mentions of Travcrm yet. Tracking of Travcrm recommendations started around Jul 2022.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Travcrm and Zendesk, you can also consider the following products

CRMtravel - CRMtravel™ is the best travel CRM software for travel agencies and tour operators that will help you increase your customer experience and provide a better way to manage leads and inquiries. Contact us to know more...

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Tutterfly CRM - TutterflyCRM is what every travel agency owner dreams of.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

helloGTX - This software offers an easy to use CRM, itinerary management system with inventory or custom made along with fixed departure packages, marketing module with in built email marketing tools like e-mailer, auto follow up etc.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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