Transcribe Reviews

Zendesk Reviews

1. stu14

   7 days ago
   Clunky & awful customer service

   Would give them 0/5 if I could!

   🏁 Competitors: HubSpot, Freshdesk

   👎 Cons:    Customer support|Ux/ui|Limited features

Transcribe mentions (3)

• Upping My Accessibility Skills

  📋 This means I should have prepared a transcript of the audio I've included above. Have you ever typed up your own transcript? It takes a good amount of effort and time, and a helpful transcription app, that my clients would probably not pay for. - Source: dev.to / about 3 years ago

• Episode Transcripts?

  To start, I have a $20/ yr "manual" transcription license for Transcribe by Wreally. Once I saw that other folks were interested in transcripts too, I set up an automatic transcription for the first episode - it tends to work alright, but also needs some manual revising and editing after it finishes processing. Source: about 3 years ago

• Who's listening? Growing privacy concerns around transcription services

  This is the main reason we still have a local-only mode in our transcription web app [1]. We play the audio/video file directly from the user’s computer, and we use local storage to store typed text in users’ computers. This way no transcription data leaves users’ computers. We’ve been working on it for over a decade and we did add machine transcription recently, but I still find a surprising number of users use... - Source: Hacker News / about 3 years ago

Zendesk mentions (7)

• The Ultimate Guide to Building Internal Tools in 2024

  Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago

• is this scam

  That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago

• [HELP] Can't log in to upload SSL due to expired SSL

  Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago

• Special trick to get support for battery replacement ?

  Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago