Software Alternatives & Reviews

Zendesk VS SpeechText.ai

Compare Zendesk VS SpeechText.ai and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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SpeechText.ai logo SpeechText.ai

AI software for speech to text conversion and audio/video transcription. Get accurate results using domain-specific speech recognition technology!
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • SpeechText.ai Landing page
    Landing page //
    2023-05-24

SpeechText.AI can use one of several machine learning models to transcribe audio files based on the original type of the audio. It provides multiple pre-built models, and you can improve the quality of speech recognition for various types of audio. If you specify the type of the original audio, this will allow the service to process your audio files using a machine learning model trained from data similar to your file.

Zendesk features and specs

No features have been listed yet.

SpeechText.ai features and specs

  • Free Trial: Free trial available
  • Clean UI: Simple and intuitive user interface for rapid and accurate search
  • Domain-Optimized Models: Powerful domain-optimized machine learning models to improve the accuracy of speech recognition for industries such as finance, healthcare, legal, HR, and others
  • Speech-to-text: Automatic captioning and subtitling
  • Multiple Languages: Audio to text converter supports more than 30 languages and non-native speaker accents
  • Proofreading Interface: Edit, verify and export audio/video transcription results

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

SpeechText.ai videos

Convert Audio Files into Text Files in seconds

More videos:

  • Demo - La REGIÓN ANDINA colombiana: flora, fauna, clima, características

Category Popularity

0-100% (relative to Zendesk and SpeechText.ai)
Customer Support
100 100%
0% 0
Transcription
0 0%
100% 100
Help Desk
100 100%
0% 0
Audio Transcription
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and SpeechText.ai

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

SpeechText.ai Reviews

We have no reviews of SpeechText.ai yet.
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Social recommendations and mentions

Based on our record, Zendesk should be more popular than SpeechText.ai. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

SpeechText.ai mentions (2)

  • Speech Recognition in Healthcare: 10 ways it’s transforming modern medicine
    Healthcare is one of the biggest industries in the world. Doctors, nurses, and other health care practitioners are using technology to enhance their performance. Voice recognition technologies and medical speech recognition software have become essential for healthcare providers. This sector includes many companies developing highly efficient voice recognition tools. Source: over 2 years ago
  • Speech recognition library for financial markets
    I also tried speechtext.ai which honestly did a very good job and I'm happy with it, but pricing wise it's too much. Source: almost 3 years ago

What are some alternatives?

When comparing Zendesk and SpeechText.ai, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HappyScribe - Happy Scribe automatically transcribes your interviews

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Transcri.io - Online Sofware (SaaS) for Audio Transcription and Subtitle Generation | Powered by Artificial Intelligence

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Audext - Use online audio to text converter to transcribe any voice recording in minutes.