Software Alternatives & Reviews

Zendesk VS Audext

Compare Zendesk VS Audext and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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Audext logo Audext

Use online audio to text converter to transcribe any voice recording in minutes.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Audext Landing page
    Landing page //
    2023-08-26

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Audext videos

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Category Popularity

0-100% (relative to Zendesk and Audext)
Customer Support
100 100%
0% 0
Transcription
0 0%
100% 100
Help Desk
100 100%
0% 0
Audio Transcription
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Audext

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Audext Reviews

  1. Totally satisfied!

    It is all about fast and accurate results! I am using Audext for more than 6 month already and it heps me to transcribe lots of files.

  2. Service for business and individuals

    I loved Audext for some simple reasons - it is fast, cost-effective, easy to use, and accurate in results. That made me a big fan of this service cause I use it every time.

    🏁 Competitors: GoTranscript
    👍 Pros:    Great customer support|Repair multiple pst files in bulk|Fast
    👎 Cons:    Can improve more
  3. Good audio to text transcription

    I have tried Audext a few weeks ago and it really worth its money. I usually have some audio materials that I should turn into text to write an article, so Audext helps me to do this.

    🏁 Competitors: HappyScribe
    👍 Pros:    High quality|High performance|Great customer support|Easy to use|Easy user interface

Social recommendations and mentions

Based on our record, Audext should be more popular than Zendesk. It has been mentiond 54 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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Audext mentions (54)

  • Benefits of using transcription services for business management
    Audext is an online platform developed to transcribe video and audio content to written format. The software offers:. Source: over 1 year ago
  • Are you bored to write the lectures?
    I have the best option for you to simplify your student life. All you have to do is record a lecture on your phone and Transcriber can easily convert it into text. It works with practically all audio formats. Whether you recorded your lecture in MP3, MP4, WAV, M4A, or another format, it won't take long for you to get a high-quality transcription. Audext can instantly transcribe also your video to text even when... Source: over 1 year ago
  • Audio to text converter for better productivity
    With Audext, you can convert audio files into text with just one click, allowing people like me (who are constantly on-the run) still get things done while managing their time more efficiently than ever before. All it takes is some internet connection and a browser-based program to get the job done. Source: over 1 year ago
  • A meeting transcript
    Thankfully, there are ways to record and write up meetings. You can use it to handle a variety of issues and finish time-consuming jobs. Actually, there are a number of reasons why companies want to use Audext for their corporate transcription, ranging from more serious issues like legal objectives to more routine activities like staff training. Source: over 1 year ago
  • Ever wished a meeting was captured in writing? Have you ever considered taking notes and copying everything that is said?
    Thankfully, there are reasonable choices for meeting recording and transcription. And the only tool you require is your standard cell phone. Audext’s corporate transcription for your business has many advantages in store. Source: over 1 year ago
View more

What are some alternatives?

When comparing Zendesk and Audext, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HappyScribe - Happy Scribe automatically transcribes your interviews

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Transcri.io - Online Sofware (SaaS) for Audio Transcription and Subtitle Generation | Powered by Artificial Intelligence

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Sonix - Automatically convert audio & video to text in minutes