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TinyWall VS Zendesk

Compare TinyWall VS Zendesk and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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TinyWall logo TinyWall

Lightweight and non-intrusive firewall

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • TinyWall Landing page
    Landing page //
    2023-03-16
  • Zendesk Landing page
    Landing page //
    2024-05-06

TinyWall features and specs

  • Lightweight
    TinyWall is designed to be a lightweight firewall solution, consuming minimal system resources and running smoothly on low-end hardware.
  • No Pop-ups
    Unlike many other firewall programs, TinyWall operates without intrusive pop-ups, providing a more seamless user experience.
  • Easy Configuration
    TinyWall offers an intuitive interface with simple configuration options, making it accessible even for users with limited technical knowledge.
  • Whitelist-Based
    TinyWall uses a whitelist-based approach, which enhances security by only allowing pre-approved applications to access the network.
  • No Cost
    TinyWall is free to use, offering robust firewall protection without any cost.

Possible disadvantages of TinyWall

  • Limited Advanced Features
    Compared to some other firewall solutions, TinyWall may lack certain advanced features that power users or network administrators might require.
  • Windows-Only
    TinyWall is currently available only for Windows, which limits its use for those on other operating systems like macOS or Linux.
  • Manual Whitelisting
    The whitelist-based approach requires manual approval of applications, which can be cumbersome for users with many applications.
  • No Real-Time Notifications
    TinyWall does not provide real-time notifications about blocked connections, making it harder to diagnose connection issues immediately.
  • Support and Documentation
    While TinyWall is free, it may not offer the same level of support and comprehensive documentation as some commercial firewall products.

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

Analysis of TinyWall

Overall verdict

  • TinyWall is a good option for users seeking a simple, efficient, and non-intrusive firewall solution. Its ease of use and effective enhancement of Windows Firewall make it a reliable choice for those who want additional protection without the complexity of more advanced firewall programs.

Why this product is good

  • TinyWall is a lightweight, non-intrusive firewall solution for Windows that aims to improve security while being easy to use. It is known for its simplicity, requiring minimal user intervention, and for enhancing the built-in Windows Firewall without unnecessary features or notifications. Users appreciate its whitelist-based design, which helps prevent unauthorized connections and simplifies managing trusted applications. TinyWall is also free of charge, making it an accessible option for most users.

Recommended for

    TinyWall is recommended for Windows users who prefer a set-it-and-forget-it approach to firewall management. It's ideal for those who are not tech-savvy or who find standard firewalls too complicated or intrusive. It is also suitable for users who want a lightweight firewall solution that doesn't burden system performance.

Analysis of Zendesk

Overall verdict

  • Zendesk is generally regarded as a good choice for businesses seeking to improve their customer service operations. It offers a comprehensive suite of tools that cater to the needs of customer support teams, allowing for efficient and effective service delivery. However, as with any platform, it may have a learning curve and can be more costly compared to some basic options, so it's essential to assess its fit for your specific business needs.

Why this product is good

  • Zendesk is considered a strong customer support platform due to its robust features, including ticket management, automation capabilities, and integration options with various business applications. It provides a user-friendly interface, scalability for growing businesses, and performance analytics that help improve customer service efficiency. Additionally, it offers tools for self-service, live chat, and a comprehensive help center, making it a versatile solution for businesses of varying sizes.

Recommended for

    Zendesk is recommended for small to large businesses that need a scalable and comprehensive customer support solution. It is especially beneficial for organizations looking to integrate customer support with existing systems, those needing detailed reporting and analytics, and companies seeking to provide multi-channel support including email, live chat, and social media interactions.

TinyWall videos

+ Add

TinyWall Firewall

More videos:

  • Review - Tinywall - Windows Firewall
  • Review - Firewall Windows Tinywall

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to TinyWall and Zendesk)

TinyWall

Zendesk

Firewall
100 100%
Firewall
0% 0
Customer Support
0 0%
Customer Support
100% 100
Monitoring Tools
100 100%
Monitoring Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare TinyWall and Zendesk

TinyWall Reviews

Best firewall software of 2024
TinyWall will actively block trojans, viruses, worms, and other forms of malware, and prevent the modification of Windows firewall’s settings by malicious programs. And it will do all of this without you needing to know about ports, protocols, or application details.
Source: www.techradar.com
Best Free Firewalls for Windows, Mac & Android in 2024
TinyWall is a lightweight and highly effective firewall. It works beside Windows’ own firewall to ensure safety, and it has many useful features to ensure protection against cyber threats. Some of the security tools you’ll get with TinyWall include the following:
Source: www.wizcase.com
10 Best Free Firewall Software for Windows in 2024
The fourth software on our list of Best Free Firewall software for windows is Tinywall. TinyWall is a completely free firewall software as this company does not follow a Freemium model and isn’t ad-sponsored. It isn’t a replacement for your antivirus, but it is a valuable add-on.it is actually designed to be used with Windows’ built-in Defender firewall, so its performance...
Source: www.geeksforgeeks.org

Zendesk Reviews

  1. stu14
    Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features
10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, TinyWall should be more popular than Zendesk. It has been mentiond 26 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

TinyWall mentions (26)

  • Simplewall Has Been Discontinued
    Used https://tinywall.pados.hu/ when I was on Windows (at least a decade ago). - Source: Hacker News / 4 months ago
  • Blocking interent access to certain apps.
    Check out TinyWall. Only allows apps and processes you whitelist. Be sure to allow core services in Manage > Special Exceptions tab. Source: over 1 year ago
  • Brute-forcing a macOS user’s real name from a browser using mDNS
    I used to use tinywall on Windows. https://tinywall.pados.hu/. - Source: Hacker News / almost 2 years ago
  • Mac shipments grow 10%, as all major PC brands see downturns
    Remove 11 and install Windows 10 ITSC IOT edition until the equivalent for 11 drops. Make Windows shut up for good with Tinywall (https://tinywall.pados.hu/) and whitelist applications as needed. - Source: Hacker News / almost 2 years ago
  • Comodo firewall and Windows Internet not working: Can't re/un-install
    Microsoft Defender is far better as an antivirus, and there are much better 3rd-party firewall options, even though Windows Firewall works just fine. TinyWall is a very low resource whitelist-only front end for Windows Firewall; Portmaster is a comprehensive network firewall. Source: about 2 years ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 3 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 3 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
View more

What are some alternatives?

When comparing TinyWall and Zendesk, you can also consider the following products

GlassWire - Visualize network activity in detail, get notified when new apps access the network, look out for...

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Windows Firewall Control - Windows Firewall Control is not the built in firewall system in the Windows operating systems.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Emsisoft Online Armor Firewall - Emsisoft Online Armor Firewall is a freemium online firewall protection system by the Emsisoft that is based on the own independent protection technology of the Emsisoft.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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