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Tiledesk VS ShellNewHandler

Compare Tiledesk VS ShellNewHandler and see what are their differences

Tiledesk

AI Agent builder platform for multichannel automation. Build agents with drag and drop, human-in-the-loop handover, MCP and APIs for real actions. Open source, SaaS or on-prem, with local LLM and Qdrant support.

Rating
5.0 · 5 reviews
Pricing
Open source Paid Free trial €41 / Monthly ("Starter", "1 User", "5 AI Agents", " 2,000,000 AI Tokens")
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Alternatives Is it good?
ShellNewHandler

SourceForge.net: ShellNewHandler details page

Rating
0 reviews
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Alternatives Is it good?
boldrouter
A unified, OpenAI-compatible gateway to every major LLM provider. One endpoint, one key, one bill - with automatic routing and failover. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

ShellNewHandler might be a bit more popular than Tiledesk. We know about 2 links to it since March 2021 and only 2 links to Tiledesk.

social mentions
2 vs 2
AI popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

Tiledesk
ShellNewHandler
Website tiledesk.com sourceforge.net
Pricing
Open source Paid Free trial €41 / Monthly ("Starter", "1 User", "5 AI Agents", " 2,000,000 AI Tokens") Official pricing
—
Platforms
Web Cloud Android iOS +1
—
Company Startup from Italy · 10 - 19 employees · 2026 —
Listed in
AI Agents AI Agent Builder Agentic Process Automation Conversational AI Customer Service Lead Generation Customer Support AI Chatbots Code-Free Chatbot Builders Live Chat No Code Help Desk +9
Cloud Storage Monitoring Tools File Sharing Website Monitoring +1

About Tiledesk and ShellNewHandler

In their own words, as submitted to SaaSHub.

Tiledesk
ShellNewHandler

Tiledesk is an AI Agent builder platform for teams that want to automate workflows, not only answer questions on a website. Build multi-agent experiences with a visual drag-and-drop flow builder, connect actions through MCP tools and APIs, and keep humans in the loop when exceptions happen. Why...

Read more about Tiledesk

No description of ShellNewHandler yet.

Features and specs

What each product offers, as listed by its team.

Tiledesk 14 features
ShellNewHandler 0 features
  • Design Studio
    Design and luanch custom AI Agent with our intuitive drag-and-drop builder.
  • AI Reply Assistant
    Use AI to automatically reply to customer messages and streamline conversations.
  • Self-learning Agent
    An AI that learns from human interactions, enriching your Knowledge Base and improving future answers automatically.
  • Ask Knowledge Base
    Use your own documents or site content so the AI gives answers based on your data, not just pre-set replies.
  • ChatGPT Task
    Use ChatGPT to analyse messages, create replies or perform tasks like sentiment detection or categorisation.
  • AI Prompt & MCP Server
    Run custom prompts with AI models like OpenAI, Anthropic, Google and more to generate the answers you need.
  • Transfer to human agent
    A simple handover whenever needed — for example, when a customer is unhappy, the situation is critical, and similar cases.
  • Open-source
    Open-source platfrom for crafting high-quality digital agents.
  • Live chat
    Build live chat in minutes, use AI for automation, keep humans for complex cases.
  • Adaptive multichannel technology
    Design your chatbot once, run it on every channel hassle-free.
  • OpenAI integration
    Create AI agents with the power of the most recent model from OpenAI, ChatGPT-4o.
  • Self hosting or private cloud
    Deploy on-premises or to cloud servers under your control.
  • Multichannel support
    Design your AI agent once and deploy it on every messaging channel, including Whatsapp, Facebook, Telegram and much more.
  • Webhooks
    Connect external data sources via APIs to power AI automation.

No features have been listed yet.

Analysis

An editorial look at what each product does well and who it suits.

Tiledesk
ShellNewHandler

No analysis of Tiledesk yet.

Overall verdict

  • ShellNewHandler is a niche, lightweight utility hosted on SourceForge designed to give users more control over the Windows 'New' context menu (the ShellNew menu). It can be considered good for its specific narrow use case, but it is an older, minimally maintained tool that may not suit all users, especially those on modern Windows versions.

Why this product is good

  • Provides direct control over customizing the Windows right-click 'New' menu, allowing users to add or remove file type entries
  • Lightweight and free, without bundled bloatware typical of some other free utilities
  • Simple and focused in scope, making it easy to understand for its specific purpose
  • Open distribution via SourceForge allows transparency and no-cost access

Recommended for

  • Power users who want to declutter or customize the Windows New context menu
  • IT administrators managing standardized desktop environments across multiple machines
  • Users comfortable with older utility-style tools and Windows registry-related tweaks
  • Not recommended for casual users seeking modern, actively supported software with regular updates

Videos

Walkthroughs and reviews on video.

Tiledesk 4 videos + Add
ShellNewHandler 0 videos + Add

Tiledesk Intro

More videos

  • - How to get onboard with Tiledesk
  • - Tiledesk vs. Tawk.to
  • - Discover Chatbot Design Studio: the no-code platform for customer engagement

No ShellNewHandler videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Tiledesk
ShellNewHandler
100% 100%
AI
0% 0%
0% 0%
Website Monitoring
100% 100%
100% 100%
Customer Support
0% 0%
0% 0%
File Sharing
100% 100%

User comments

Share your experience with using Tiledesk and ShellNewHandler. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Tiledesk 5.0 · 5 reviews
ShellNewHandler no reviews yet
  • 10 Best AI Tools for Customer Service to Elevate Your Support
    clickup.com · Oct 2023

    By employing a Tiledesk chatbot, you can reduce the number of customer service agents working on live chat support. Instead, you can reassign them to more knowledge-intensive tasks and create additional value for your...

  • Too easy to use!
    SaaSHub review
    · Nov 2022

    For someone who isn't a developer or a techie at all, for that matter, this software is so easy to use couldn't believe until I've actually tried it! Not only an intuitive dashboard, but also seamless...

  • open source chatbot platform
    SaaSHub review
    · Nov 2022

    We found Tiledesk very easy to use and integration friendly. We use Tiledesk's free template and modify it according to our business in less than 2 hours, and it's an excellent assistant for our customer...

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We have no reviews of ShellNewHandler yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Tiledesk 2 mentions
ShellNewHandler 2 mentions
  • I recently got libreoffice, but now the new option in right click looks like a mess. Can someone help me get rid of them please?
    Use Shell New Handler. Run the portable app and simply untick the items you don't want to appear in your new context menu. Source: about 4 years ago
  • This menu should be easy to add/remove programs to... Who is really creating Access Databases from this menu often enough to keep it here? (Not me!) Is there an easy way to edit this?
    I've always used ShellNewHandler for this. It's a really simple portable utility that allows you to remove most of the items from that menu. Tested it out on Windows 11 and it's still compatible. Source: over 5 years ago

Alternatives to Tiledesk and ShellNewHandler

When comparing Tiledesk and ShellNewHandler, you can also consider the following products.

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