Software Alternatives & Reviews

Tiledesk Review

  1. User avatar
     
    Too easy to use!

    For someone who isn't a developer or a techie at all, for that matter, this software is so easy to use couldn't believe until I've actually tried it! Not only an intuitive dashboard, but also seamless guides for WhatsApp Business and Telegram integration, which are a must these days for any online business. Tiledesk made my life so much easier and worry-free thanks to its built-in chatbots that are firstly, 0 code, and secondly, smart enough to handle the most repetitive customers' queries on their own. Cannot begin to tell you how much time and resources I've managed to save! The icing on the cake: the option of having separate departments for each team, such as Sales and Support, which would receive only relevant customer-related issues through smart routing. Satisfied customers mean satisfied business owners. It's that simple.

    ๐Ÿ Competitors: tawk.to
    ๐Ÿ‘ Pros:    Completely free and open source|Whatsapp business integration
    ๐Ÿ‘Ž Cons:    Minimalist mobile app