
Tidio
Intercom
tawk.to
LiveChat
Crisp Chat
Zendesk
Freshdesk
LiveAgent
Float
ResourceGuru
MIDAS
When I Work
Ganttic
Shiftee
Sling
Deputy
Tidio is a customer service software suite and marketing platform that integrates help desk, live chat, AI chatbots, AI agents, and email automation to enhance customer engagement for businesses of all sizes.
Designed for e-commerce, SaaS, and service-oriented companies, Tidio helps businesses provide real-time support, streamline communication, and increase conversions. With AI-driven chatbots, it automates responses, resolves common queries, and collects leads, reducing the workload on support teams. It also offers multi-channel messaging, allowing businesses to manage conversations from email, Messenger, and Instagram in one place.
With Lyro, Tidio's agentic AI for customer service, businesses can achieve up to a 64% resolution rate. Save time, money, and get more done without overextending your team.
Tidioโs intuitive interface, drag-and-drop chatbot builder, and integrations with platforms like Shopify, WordPress, and Zapier make it easy to deploy. Its analytics and visitor tracking features provide insights to improve engagement. With customizable widgets and a mobile app, Tidio ensures businesses stay connected with customers 24/7, improving customer satisfaction and sales.
All plans come with a free 7-day trial. No credit card required.
Float is the world's leading resource management software for agencies, studios, and firms. Since 2012, Float has been helping the worldโs best teams including RGA, VICE, Deloitte, and Buzzfeed schedule and deliver over 5.5million tasks, in more than 150 countries.
With an easy to use, intuitive interface, drag and drop features, and powerful editing tools, Float makes planning your projects and scheduling your team's time visual and simple. Search your schedule for practically anything and track your team's utilization with powerful reporting tools. Forecast your budget spend and plan ahead based on your team's real capacity and resources.
Integrate your schedule with Slack, Google Calendar and 1,000+ of your apps via Zapier. Access and update your Float schedule from anywhere with apps for iOS and Android.
By providing a single view of your real resource capacity and a shared calendar of who's working on what, Float makes team scheduling across multiple projects faster, easier and more efficient.
Tidio
FloatTidio is recommended for small to medium-sized businesses, e-commerce sites, and startups that require a reliable customer support solution with automation capabilities. It is particularly useful for those looking to streamline communication across multiple channels and increase customer engagement without extensive technical setup.
Tidio's answer
Tidio's answer
Tidio's answer
Tidio is consistently considered the easiest o use customer service tool on the market. No code, plug and play. Launch your live chat/chatbot widget with a single line of code. Integrate with your tools with one click. Turn it on in Shopify and WordPress by installing the extensions. Train Lyro by simply uploading your FAQs and knowledge base. What's most important, however, is LyroโTidio's AI agent for customer service capable of achieving up to 64% resolution rates, no development required.
Tidio's answer
Tidio provides modern customer service tools for the mobile-first digital era. It's lightweight help desk allows agents to manage their workload with ease, no matter what channel they need to use (email, live chat, Messenger, lnstagram, WhatsApp). The chatbot automations are easy to set up through the visual automation flow builder. Lyro provides enterprise-grade conversational AI agency without the enterprise pricing and bloat.
Tidio's answer
Tidio's flexibility makes it the tool of choice for businesses across the boardโfrom SMBs to large enterprises. With its scalable, transparent pricing and multiple tiers, users can select the plan that truly fits their requirements. Thanks to Tidio's native integrations with WordPress, Shopify, and multiple other shopping platforms, Tidio has gained popularity among ecommerce and retail businesses. An increasing number of companies in tech and services are joining Tidio for its high-quality features and flexibility.
Tidio's answer
Tidio was founded in 2013 in Szczecin, Poland by CEO Tytus Goลas. Since its inception as a live chat plugin, the project has grown and expanded into chatbot, help desk, and now AI agent solutions. Backed by series B founding amounting to more than $25,000,000, Tidio is consistently providing value to businesses and their audiences.
Signed up for the live chat features. The businesses took off and I had trouble managing all the communication. I turned Lyro on and it's solved most of the FAQs and issues without me needing to respond. Great tool! Very easy to use. Kudos for pricing that makes sense.
Based on our record, Float seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
You wouldn't want something like NetSuite just for time entry. Try float.com, one of my clients uses this and it seems to be work and is simple. Source: over 4 years ago
Schedule more than one task to a team member per day i.e. Hours per task per day - float.com and avasa.com allows this. Source: over 4 years ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
ResourceGuru - Resource management software that helps teams schedule with clarity, plan with flexibility, and deliver projects with confidence.
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
MIDAS - MIDAS is a web based Room Booking & Resource Scheduling Software system. Available to download & run on your server or as an online hosted cloud application
LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
When I Work - When I Work is an employee scheduling and communication app using the web, mobile apps, text messaging, social media, and email.