Software Alternatives, Accelerators & Startups

LiveChat VS Float

Compare LiveChat VS Float and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

LiveChat logo LiveChat

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Float logo Float

The leading resource management software for agencies, studios, and firms. With a simple, drag and drop interface and powerful editing tools, Float saves you time and keeps projects on track.
  • LiveChat Landing page
    Landing page //
    2023-06-16
  • Float Landing page
    Landing page //
    2023-02-11

Float is the world's leading resource management software for agencies, studios, and firms. Since 2012, Float has been helping the worldโ€™s best teams including RGA, VICE, Deloitte, and Buzzfeed schedule and deliver over 5.5million tasks, in more than 150 countries.

With an easy to use, intuitive interface, drag and drop features, and powerful editing tools, Float makes planning your projects and scheduling your team's time visual and simple. Search your schedule for practically anything and track your team's utilization with powerful reporting tools. Forecast your budget spend and plan ahead based on your team's real capacity and resources.

Integrate your schedule with Slack, Google Calendar and 1,000+ of your apps via Zapier. Access and update your Float schedule from anywhere with apps for iOS and Android.

By providing a single view of your real resource capacity and a shared calendar of who's working on what, Float makes team scheduling across multiple projects faster, easier and more efficient.

LiveChat

$ Details
paid Free Trial $20.0 / Monthly (1 agent)
Platforms
Browser iOS Windows Mac OSX Linux REST API JavaScript Wordpress Shopify Magento Android
Release Date
2002 June
Startup details
Country
Poland

Float

Website
float.com
$ Details
$5.0 / Monthly ($5/person scheduled/month)
Platforms
Browser iOS Android
Release Date
2012 February

LiveChat features and specs

  • Easy to Use
    LiveChat offers a user-friendly interface that is easy to navigate even for beginners, making it simple to set up and use.
  • Integration Options
    The platform supports a wide range of integrations with other popular tools such as CRM systems, email marketing services, and ecommerce platforms.
  • Real-time Monitoring
    It provides real-time visitor monitoring, enabling you to see who is on your website and engage with them proactively.
  • Multichannel Support
    LiveChat allows communication not just through chat, but also email, social media, and other channels, offering a unified customer support experience.
  • Data Analytics and Reporting
    Comprehensive analytics and reporting features help businesses track performance, gather insights, and improve their customer service strategy.

Possible disadvantages of LiveChat

  • Price
    LiveChat can be relatively expensive compared to some other chat services, which may be a concern for small businesses or startups with tight budgets.
  • Limited Free Plan
    The free plan offered by LiveChat has limited features and functionalities, making it less beneficial for businesses that are not ready to invest in the paid plans.
  • Customization Limitations
    While LiveChat offers customization options, they may not be as extensive as some users might require for special needs or unique branding requirements.
  • Learning Curve for Advanced Features
    Some of the more advanced features and integrations can have a learning curve, requiring time and effort to fully leverage.
  • Overwhelming for Small Teams
    The extensive features and options might be overwhelming for small teams who may not need all the functionalities provided.

Float features and specs

  • User-Friendly Interface
    Float offers an intuitive and easy-to-navigate interface, making it accessible for users of all skill levels.
  • Collaboration Tools
    Float provides robust collaboration features, including real-time updates and team communication capabilities, which enhance team coordination.
  • Resource Management
    The platform excels at resource management, allowing for efficient allocation and tracking of team members and project resources.
  • Integrations
    Float integrates with popular tools like Slack, Trello, and Asana, streamlining workflows and improving productivity.
  • Mobile Accessibility
    With mobile accessibility, users can manage schedules and resources on-the-go, adding flexibility to their project management.

Possible disadvantages of Float

  • Cost
    Float may be considered expensive for small businesses or startups due to its subscription pricing model.
  • Limited Customization
    Users may find limitations in terms of customization options for specific needs or preferences.
  • Learning Curve
    Despite its user-friendly design, there may still be a learning curve for users who are new to project management tools.
  • Performance Issues
    Some users report occasional performance issues, such as slow loading times or lag, particularly with larger projects.
  • Reporting Features
    While adequate for basic needs, the reporting and analytics features may not be as advanced as some competitors.

Analysis of LiveChat

Overall verdict

  • LiveChat is a reliable and efficient choice for businesses seeking to enhance their customer service capabilities and engagement. Its comprehensive features and integrations make it one of the leading live chat solutions on the market.

Why this product is good

  • LiveChat is considered a good tool for businesses looking to offer real-time customer support. It provides an intuitive user interface, robust features including chat customization, analytics, multi-channel support, and CRM integrations. It helps improve customer satisfaction by allowing for quick resolutions and personalized interactions.

Recommended for

    LiveChat is highly recommended for businesses of all sizes that wish to improve their customer support operations. It's particularly beneficial for eCommerce platforms, SMEs, and large enterprises looking to increase sales through enhanced customer communication and support.

Analysis of Float

Overall verdict

  • Float is generally well-regarded and is a strong choice for teams looking for a reliable resource management solution. While it may not suit all businesses, particularly those seeking a broader project management suite, it excels in its niche.

Why this product is good

  • Float is considered good due to its user-friendly interface, robust features, and seamless integrations with various project management tools. It allows teams to efficiently plan, schedule, and track resources, ensuring optimal utilization and project efficiency.

Recommended for

  • Project managers who need to allocate resources quickly and effectively.
  • Small to medium-sized businesses looking for a straightforward resource management tool.
  • Teams that integrate with other popular project management software and need complementary resource scheduling.

LiveChat videos

LiveChat Demo: All Features You Must Know in LiveChat!

More videos:

  • Tutorial - LiveChat Product Tour: See How Easy It Is To Use Live Chat!
  • Tutorial - Setting Up LiveChat

Float videos

Sonic NEW Lemonberry Slush Float Review ๐Ÿ‹๐Ÿ“

More videos:

  • Review - Swimways Baby Float Review | Dude Dad
  • Review - Glorious G Float Review.. Should You Upgrade To Ceramic Mouse Feet?

Category Popularity

0-100% (relative to LiveChat and Float)
Customer Support
100 100%
0% 0
Resource Scheduling
0 0%
100% 100
Live Chat
100 100%
0% 0
Employee Scheduling
0 0%
100% 100

User comments

Share your experience with using LiveChat and Float. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveChat and Float

LiveChat Reviews

9 Best ManyChat Alternatives & Competitors in 2024
LiveChat interface is detailed and comprehensive, while also simple enough for any freelancer or business. The user interface (UI) also gives customers all the information they need to support their business on one screen, without being distracting or imposing. One of the most useful integrations is Facebook Messenger that enables you to chat with your customers from your...
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
LiveChat is another alternative to Tawk.to, but it provides more integrations. Also, LiveChat enables agents to talk with more than one customer in real-time, a significant feature for eCommerce to improve customer engagement. It also has other support tools for sales, integrations, and analytics. It is an influential Tawk.to alternative that supports many languages and...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Similar to Tawk.to, LiveChat is easy to use and integrates with your business websites. It has a wide range of service packages too. So, whether youโ€™re a solo professional with a single site, or a large business owner with multiple sites and hundreds of employees, LiveChat can accommodate your needs.
Source: www.tidio.com
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
With Helpะกrunch, you get more than just aperfect live chat solution while paying less. We can also migrate your LiveChat data for free.
Source: helpcrunch.com

Float Reviews

20 Best Capacity Planning Software Tools
Why Choose FloatIf you value simplicity and need a visual, easy-to-use tool, Float is one of the best in the market. Perfect for design and creative shops.

Social recommendations and mentions

Float might be a bit more popular than LiveChat. We know about 2 links to it since March 2021 and only 2 links to LiveChat. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveChat mentions (2)

  • Suggestion for a live chat on WordPress website
    Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: about 4 years ago
  • Concerns regarding my first professional project
    I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly charges to the predicted monthly cost of the website (ie pre-made solutions such as livechat.com that would cost atleast $16/mo). Source: over 5 years ago

Float mentions (2)

  • 2022 Accounting/time billing ideas for SW dev consulting? On my second, not really happy
    You wouldn't want something like NetSuite just for time entry. Try float.com, one of my clients uses this and it seems to be work and is simple. Source: over 4 years ago
  • Project/Team Management software/platform assistance needed
    Schedule more than one task to a team member per day i.e. Hours per task per day - float.com and avasa.com allows this. Source: over 4 years ago

What are some alternatives?

When comparing LiveChat and Float, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ResourceGuru - Resource management software that helps teams schedule with clarity, plan with flexibility, and deliver projects with confidence.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

MIDAS - MIDAS is a web based Room Booking & Resource Scheduling Software system. Available to download & run on your server or as an online hosted cloud application

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

When I Work - When I Work is an employee scheduling and communication app using the web, mobile apps, text messaging, social media, and email.