Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
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What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, The Great Courses should be more popular than Zoho Desk. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
*Great Courses (thegreatcourses.com) is fantastic. Lots of "crash courses" in all kinds of topics--exactly the kind of thing I think you are looking for--delivered by professors and subject matter experts. Many ways to plug into it: can subscribe directly on their website, there is an Amazon Channel for like $3/mo if you have Prime Video. I currently use Audible.com and purchase courses through there that I listen... Source: about 1 year ago
Source: History of Jazz, thegreatcourses.com. Source: over 1 year ago
I used to have the same problem. After graduating college I realized there was a lot I still didn't know, so I started educating myself. I watched countless courses from thegreatcourses.com on science, religion, philosophy, history, etc among other things. I also listened to a lot of music, paying careful attention to words, mostly in the form of rap music, some of it really fast. That seemed to help me pick out... Source: almost 2 years ago
I used to be really terrible with conversations. I spent a lot of time in chatrooms in my college years trying to gain more experience communicating. Then eventually I got these courses from thegreatcourses.com to educate myself on everything I felt like I just didn't know. Basically any time a topic in conversation would come up and I would feel left out, I put a placeholder in my head for that so I could go... Source: about 2 years ago
I’ve always been a fan of The Great Courses https://thegreatcourses.com You can find lectures ranging from pretty basic to fairly advanced, and they’re almost always broken up into 30 minute segments. Source: almost 3 years ago
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
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