Software Alternatives, Accelerators & Startups

The Great Courses VS Zendesk

Compare The Great Courses VS Zendesk and see what are their differences

The Great Courses logo The Great Courses

Learn anything about everything with university-level courses for lifelong learning

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • The Great Courses Landing page
    Landing page //
    2023-06-25
  • Zendesk Landing page
    Landing page //
    2024-05-06

The Great Courses videos

Are "The Great Courses Plus" accurate? (Honest REVIEW)

More videos:

  • Review - The Great Courses- A Review from a Student
  • Review - Review The Great Courses

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to The Great Courses and Zendesk)
Education
100 100%
0% 0
Customer Support
0 0%
100% 100
Online Courses
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare The Great Courses and Zendesk

The Great Courses Reviews

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Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Zendesk might be a bit more popular than The Great Courses. We know about 7 links to it since March 2021 and only 7 links to The Great Courses. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

The Great Courses mentions (7)

  • How can I give myself a well rounded education as a middle aged woman?
    *Great Courses (thegreatcourses.com) is fantastic. Lots of "crash courses" in all kinds of topics--exactly the kind of thing I think you are looking for--delivered by professors and subject matter experts. Many ways to plug into it: can subscribe directly on their website, there is an Amazon Channel for like $3/mo if you have Prime Video. I currently use Audible.com and purchase courses through there that I listen... Source: about 1 year ago
  • Scott Joplin
    Source: History of Jazz, thegreatcourses.com. Source: over 1 year ago
  • How can I stop being clueless and become more of an active listener when people are talking?
    I used to have the same problem. After graduating college I realized there was a lot I still didn't know, so I started educating myself. I watched countless courses from thegreatcourses.com on science, religion, philosophy, history, etc among other things. I also listened to a lot of music, paying careful attention to words, mostly in the form of rap music, some of it really fast. That seemed to help me pick out... Source: about 2 years ago
  • Anyone else hate talking online?
    I used to be really terrible with conversations. I spent a lot of time in chatrooms in my college years trying to gain more experience communicating. Then eventually I got these courses from thegreatcourses.com to educate myself on everything I felt like I just didn't know. Basically any time a topic in conversation would come up and I would feel left out, I put a placeholder in my head for that so I could go... Source: about 2 years ago
  • Are there are good podcasts, Youtube channels, or audiobooks that give a basic introduction to the world of modern finance?
    I’ve always been a fan of The Great Courses https://thegreatcourses.com You can find lectures ranging from pretty basic to fairly advanced, and they’re almost always broken up into 30 minute segments. Source: almost 3 years ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing The Great Courses and Zendesk, you can also consider the following products

Wondrium - Wondrium is a place where you can let your mind go. Unlock your potential with Wondrium, the premier platform for online courses, offering a wealth of educational videos to help you explore, learn, and grow in a wide variety of subjects.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Udemy - Online Courses - Learn Anything, On Your Schedule

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Stepik - Promoting efficient learning by developing innovative educational technologies. Create an interactive lesson and employ automated grading software for free.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!