Software Alternatives, Accelerators & Startups

Textmagic VS Document360

Compare Textmagic VS Document360 and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Textmagic logo Textmagic

Send time-sensitive texts and email campaigns, track results, and manage your business conversations on the most popular channels.

Document360 logo Document360

Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.
  • Textmagic
    Image date //
    2025-07-01

Textmagic is a business messaging platform trusted by over 30,000 companies worldwide.

For more than 20 years, we’ve helped small and mid-sized teams communicate with customers, clients, and staff through SMS and email, whether it’s for reminders, alerts, confirmations, or marketing campaigns.

Each month, Textmagic delivers over 22 million messages with a 98.4% average delivery rate and a 4.6-star rating across major review platforms. Used in the US, UK, Canada, Australia, and beyond, it’s built for reliable communication across teams and time zones.

Textmagic supports campaigns, follow-ups, and operational updates across both channels. With flexible pricing and support when you need it, it works for companies that want clear communication without extra complexity.

  • Document360 Landing page
    Landing page //
    2023-09-14

Document360 is your one stop Software as a Service (SaaS) knowledge base platform for software product and project documentation. With Document360, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. Document360 provides world-class authoring experience and can be customized to meet needs from small to large scale enterprises.

Feature list of Knowledge Management Software - Document360.io

  1. Markdown Support
  2. Peer Review & Publish
  3. Category Manager
  4. Versioning & Rollback
  5. Internal Commenting
  6. Backup and Restore
  7. Custom Domain Mapping
  8. AI Powered Search
  9. Branding

Textmagic

$ Details
paid Free Trial $0.05 (Flexible plans: pay-as-you-go or tiered SMS subscriptions)
Platforms
-
Release Date
2001 July
Startup details
Country
United Kingdom

Document360

$ Details
paid Free Trial $99 / Monthly (2 Team Accounts)
Platforms
Web
Release Date
2018 July

Textmagic features and specs

  • Send texts online
  • Two-way conversations with SMS chat
  • Schedule text messages in advance
  • SMS marketing campaigns
  • 10DLC Texting
  • SMS gateway API
  • SMS distribution lists
  • Email to SMS gateway service
  • Toll-free texting
  • Email

Document360 features and specs

  • Search Functionality
    AI powered search
  • category manager
    Can add upto 6 sub categories
  • Version Control
    Can maintain multiple version of the article with time stamp
  • Multilingual capability
    Can localize your Knowledge base in multiple languages
  • Collaboration Tools
    Collaborate with team for discussion and reviews
  • Analytics and Reporting
    Powerful analytics helps you understand end-to-end user engagement, team performace,broken link analytics, collect feedback and show analytics.
  • Ticket deflector
    Deflect customer support enquires to knowledge base and resude load on support team
  • Integrations and Extensions
    Integration with external systems like analytics, chat, commenting, and CRO tools into your knowledge base.

Analysis of Textmagic

Overall verdict

  • TextMagic is a solid choice for those needing efficient text messaging services with robust functionality and support. It is well-suited for businesses of various sizes that require streamlined communication with clients or customers.

Why this product is good

  • TextMagic is generally considered a good service for businesses and individuals looking for reliable SMS marketing and communication solutions. It offers features like bulk text messaging, SMS scheduling, and easy integration with other software tools. Users appreciate its user-friendly interface, customer support, and the ability to send messages globally.

Recommended for

  • Small to medium-sized businesses
  • Marketing teams
  • Customer support teams
  • Organizations needing global SMS communication

Analysis of Document360

Overall verdict

  • Yes, Document360 is generally considered a good choice for businesses seeking a comprehensive knowledge management solution. Its ease of use, along with its powerful features, has made it a popular option among small to medium-sized businesses looking to enhance their documentation process.

Why this product is good

  • Document360 is considered a reputable knowledge base software due to its intuitive interface, robust set of features for document management, and excellent customer support. It allows teams to efficiently create, organize, and maintain documentation, making it easier for users to find information quickly. Key features include a powerful text editor, version control, analytics, and collaboration tools.

Recommended for

  • Small to medium-sized businesses
  • Teams needing collaborative documentation tools
  • Companies looking to improve their knowledge management processes
  • Organizations aiming to provide better support and information access to customers

Textmagic videos

No Textmagic videos yet. You could help us improve this page by suggesting one.

Add video

Document360 videos

Document360- Creating Knowledge base in minutes

More videos:

  • Review - Freshworks Customer Story — Document360
  • Review - Document360 Complex Onboarding -- User Onboarding Teardown

Category Popularity

0-100% (relative to Textmagic and Document360)
SMS Marketing
100 100%
0% 0
Knowledge Management
0 0%
100% 100
Communication
100 100%
0% 0
Document Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Textmagic and Document360

Textmagic Reviews

15 Best Twilio Alternatives 2022
TextMagic's all-in-one text messaging service lets you send notifications & alerts to your existing customers at any time. What's more, you can reach out to potential leads using online texts, two way SMS, & gateway SMS via emails. Get TextMagic, today!
Top 10 Best Twilio Alternative Free In 2022
On top of that, you can connect TextMagic into any third party tool that permits combinations thanks to TextMagic’s API assistance so that you can control all your communications in 1 place.

Document360 Reviews

  1. Pradeepa Somasundaram
    · Product manager at Kovai.co ·
    Really useful for Knowledge capturing and sharing

    We had several smooth projects that required seamless internal collaboration and knowledge management with Document360. Our experience is pretty positive with Document360. As growing organization with multiple projects and multiple users it is very critical for us to capture the tactical knowledge and store the information taxonomically. With Document360 we were able to over achieve this without much effort put into learning the tool.

    Pros:    Category manager- this feature with easy click / drag and drop fuctional makes the work easy.
  2. Sunil
    · Head Of Media at Nestle ·
    Document360 helped us to streamline protocols and internal collaboration

    I being a user for the last 6 months and have used the portal of Document360 both for private and public facing documentation. Pleased with the user friendliness and features seen. Would recommend to others who are looking for a knowledge base solution.

    Competitors: Zendesk
    Pros:    Easy user interface|Organised category|Added security|Publish private or public facing

11 Popular Knowledge Management Tools to Consider in 2025 
Document360 is an AI-powered knowledge base platform to help your business create, manage, and publish a knowledge base. These knowledge bases can be internal (for employee use) or external (for customer self-service).
Source: knowmax.ai
Best 25 Software Documentation Tools 2023
Document360 is a comprehensive software documentation tool that provides support for your project documentation and API documentation needs.
Source: www.uphint.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
Document360’s WYSIWYG editor or Markdown editor makes it simple to produce help documentation. Markdown allows you to write in a simple, easy-to-read plain text style. It is useful when major text and mild media are used in the documentation. The find and replace function allows you to search for and replace text within your article.
Source: clickup.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
What sets it apart from Slite is its ability to create a self-serving knowledge base for customers. Since 73% of customers prefer self-service support over waiting for a reply, tools like Document360 are a great addition to have in your arsenal.
Source: remoteverse.com

Social recommendations and mentions

Based on our record, Document360 seems to be a lot more popular than Textmagic. While we know about 21 links to Document360, we've tracked only 1 mention of Textmagic. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Textmagic mentions (1)

  • Is this phone number really not in use anymore, or has she blocked my phone number?
    I tried to call my ex gf but it said the number is not in use. But I found a website named textmagic.com which says the phone number is valid. Source: over 4 years ago

Document360 mentions (21)

View more

What are some alternatives?

When comparing Textmagic and Document360, you can also consider the following products

EZ Texting - EZ Texting provides SMS marketing solutions to businesses of all sizes.

Confluence - Confluence is content collaboration software that changes how modern teams work

SimpleTexting - SimpleTexting offers SMS and text marketing services for companies of all sizes.

HelpNDoc - What is HelpNDoc ? Easy to use yet powerful help authoring environment which can generate various documentation formats from a single source.

SlickText - Slick Text provides businesses and organizations with an easy and affordable platform for text message marketing.

HelpJuice - Helpjuice offers powerful, easy-to-use knowledge base software designed to help teams reduce support emails by up to 50%, improve internal collaboration, and create happier customers. It's trusted by companies worldwide to streamline knowledge sharin