Software Alternatives & Startups
Register | Login

tawk.to VS ScreenMark

Compare tawk.to VS ScreenMark and see what are their differences

tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

tawk.to Landing page
Rating
0 reviews
Alternatives Is it good?
ScreenMark

A macOS menu bar app for live screen annotation, zoom, whiteboard, freeze frame, and recording — plus a free iPhone remote companion.

ScreenMark screenshot
Rating
0 reviews
Alternatives Is it good?
SetMe
Remote support software that just works. Securely access attended or unattended computers from anywhere. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, tawk.to seems to be more popular. It has been mentioned 47 times since March 2021.

social mentions
47 vs 0
Customer Support popularity
100% vs 0%
alternatives listed
240+ vs 20

Base details

Website, pricing, platforms and company facts side by side.

tawk.to
ScreenMark
Website tawk.to ceritmustafa.github.io
Platforms —
MacOS iOS
Company Startup from the United States —
Listed in
Customer Support Customer Service Help Desk Live Chat +1
Digital Whiteboard Screen Recording Screenshot Annotation Menu Bar Apps Mac Tools +2

Features and specs

What each product offers, as listed by its team.

tawk.to 6 features
ScreenMark 11 features
  • Free Plan
    tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more. This is beneficial for small businesses and startups that want a cost-effective solution.
  • Customizable Widget
    The chat widget is highly customizable, allowing businesses to tailor its appearance and functionality to match their branding and user experience needs.
  • Multilingual Support
    tawk.to supports multiple languages, making it a versatile tool for businesses that operate in diverse markets.
  • Integration with Other Tools
    The platform integrates seamlessly with various third-party tools and services, including CMS, CRM systems, and social media platforms, streamlining business operations.
  • Mobile App
    tawk.to offers a mobile app for both iOS and Android, allowing customer service teams to manage chats and assist customers on the go.
  • Reports and Analytics
    The platform provides comprehensive reports and analytics, giving businesses insights into customer interactions and agent performance.

Possible disadvantages

  • Limited Features on Free Plan
    While the free plan is robust, some premium features such as white-labeling, video and voice chat are only available on paid tiers.
  • No Automation Features
    tawk.to lacks advanced automation features such as chatbots, which are available in some competing live chat solutions.
  • User Interface Complexity
    Some users find the user interface to be complicated and not as intuitive as other live chat solutions, which can result in a steeper learning curve.
  • Customer Support
    While tawk.to offers a comprehensive help center, some users have reported that response times from customer support can be slow during peak times.
  • Dependency on Internet Connection
    Like most cloud-based services, tawk.to depends on a stable internet connection. Downtime or slow internet can severely hamper its functionality.
  • Annotation Tools
    Pen, arrows, shapes, highlighter, blur, spotlight and eraser with S/M/L/XL stroke sizes, plus rich text in 5 font families and 9 weights with alignment and background highlight — drawn straight over any app.
  • Live Zoom
    Three modes — follow lens, full screen and cursor focus — magnifying the screen in real time while the app underneath stays fully interactive.
  • Whiteboard & Blackboard
    Full-screen blank surfaces you can switch to mid-session with one shortcut, with the annotation toolset available on top.
  • Cursor Highlight & Flashlight
    Spotlight the pointer with a coloured ring in circle, squircle or rhombus, or dim the entire screen except a soft circle around the cursor. Adjustable radius and edge softness; hides when idle.
  • Screen Recording
    Records to MP4 with system audio and microphone mixed in real time.
  • Freeze Frame & Snip
    Pause the display on any moment and annotate the frozen frame, or drag to snip a region and send it to the clipboard or disk.
  • Break Timer
    Full-screen countdown with a three-ring hours/minutes/seconds display, background presets, system clock overlay and audio alerts.
  • iPhone Remote Control
    A free companion iPhone app turns your phone into a remote for the Mac overlay: cursor highlight, flashlight, drawing, zoom and slide navigation for Keynote, PowerPoint and Preview. Pairs over local Wi-Fi with a four-digit code — no account, no cables.
  • Custom Keyboard Shortcuts
    Every tool is individually assignable to its own shortcut, editable in Settings and resettable to defaults.
  • Languages Supported
    20 — English, Turkish, German, French, Spanish, Italian, Japanese, Korean, Chinese (Simplified & Traditional), Portuguese, Russian, Ukrainian, Polish, Dutch, Slovak, Vietnamese, Hindi, Arabic and Persian.
  • Privacy
    Runs entirely on device. No account, no servers, no analytics, nothing uploaded. Fully sandboxed and distributed through the Mac App Store.

Analysis

An editorial look at what each product does well and who it suits.

tawk.to
ScreenMark

Overall verdict

  • Overall, Tawk.to is a good solution for businesses seeking an affordable, feature-rich live chat tool to enhance their customer service. While it does lack some advanced features found in paid alternatives, its cost-effectiveness and ease of use make it a popular choice among small to medium-sized businesses.

Why this product is good

  • Tawk.to is a widely used live chat solution that offers various features beneficial for businesses looking to improve customer communication. It is primarily appreciated for being free, easy to integrate with websites, and offering features like chat monitoring, visitor tracking, and multilingual chat support. Additionally, it provides mobile apps for both iOS and Android, allowing customer support agents to respond to queries on-the-go.

Recommended for

    Small to medium-sized businesses, startups, and entrepreneurs looking for a budget-friendly chat solution to engage with website visitors in real-time and improve their customer support experience.

No analysis of ScreenMark yet.

Videos

Walkthroughs and reviews on video.

tawk.to 3 videos + Add
ScreenMark 0 videos + Add

Tawk.to review — unbelievably rich live chat software for free

More videos

  • Review - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • Review - Complete Tawk.to Live Chat Product Review Video

No ScreenMark videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
tawk.to
ScreenMark
100% 100%
Customer Support
0% 0%
0% 0%
Screenshot Annotation
100% 100%
100% 100%
Live Chat
0% 0%
0% 0%
Screen Recording
100% 100%

Questions & Answers

As answered by people managing tawk.to and ScreenMark.

What makes your product unique?

ScreenMark's answer:

Two things.

First, the iPhone remote. ScreenMark ships a free companion app that turns your phone into a physical remote for the Mac overlay — cursor highlight, flashlight, drawing, zoom, and slide navigation through Keynote, PowerPoint and Preview. It pairs peer-to-peer over your local network with a four-digit confirmation, no account and no cables. Every other screen annotation tool on the Mac assumes you are sitting at the keyboard. This one follows you when you walk to the screen.

Second, it covers the whole session rather than one slice of it. Annotation, live zoom, freeze frame, snip, whiteboard and blackboard, a full-screen break timer, and MP4 recording with system audio and microphone all live behind a single menu bar icon. Competing tools each own one of those jobs, so people end up stacking three utilities to run one presentation.

It is also local-first by design: no account, no servers, no analytics, nothing uploaded, fully sandboxed.

Why should a person choose your product over its competitors?

ScreenMark's answer:

The direct alternatives on macOS are Presentify, Scribbble, Presenter Pointer, Annotate, DemoPro and IPEVO Annotator; on Windows, Epic Pen and ZoomIt.

Against all of them ScreenMark adds two capabilities none of them have: control from your iPhone, and built-in screen recording with system audio and microphone mixed live, annotations included. If you present remotely or record training material, that removes a second app from your workflow.

It is also the only one in the category localised into 20 languages. The people who buy annotation tools — teachers, lecturers and trainers — are overwhelmingly outside the English-speaking world, and every significant competitor ships English-only.

On price: Pro is $29.99 once, or $19.99 a year. The category leader is $14.99 one-time for a smaller feature set, and the tools that do offer recording are typically subscription-only at a much higher tier. There is a genuinely usable free tier, and a 7-day trial on the subscriptions.

How would you describe the primary audience of your product?

ScreenMark's answer:

Teachers, lecturers and corporate trainers first — anyone who explains something on a screen to a room or a call, repeatedly, as part of their job. They are the group that needs zoom, whiteboard, break timer and recording in one place, and they are the reason the app is localised into 20 languages.

Second are software people running demos: sales engineers, product managers and developers walking a client or a team through an interface. For them the draw-and-zoom-over-any-app behaviour matters more than the teaching features.

Third are content creators recording tutorials, who use the annotation and recording together.

Across all three the common thread is that the work happens live, in front of other people, and switching apps mid-explanation breaks the room. That constraint shaped the whole product — one menu bar icon, keyboard shortcuts for everything, and a phone remote for when you are not at the desk.

What's the story behind your product?

ScreenMark's answer:

The thing that kept me building was realising the problem was not "I need a pen tool." Presenting on a Mac, I kept doing the same thing: talking about something on screen while waving the cursor at it and hoping people were looking in the right place. Plenty of tools solve the drawing. None of them solved the fact that the person presenting is not sitting still.

That is why the iPhone remote exists, and it is the feature I now use most. Once you can trigger highlight, zoom and drawing from your hand, you can walk to the screen and still drive it.

The rest followed from the same observation. Freeze frame, whiteboard, break timer and recording are not separate utilities — they are the parts of running a session. So they all went behind one menu bar icon.

The macOS app shipped in April 2026, the iPhone companion in June, and it has been localised into 20 languages since.

Which are the primary technologies used for building your product?

ScreenMark's answer:

Built entirely with native Apple frameworks and Swift — no third-party SDKs or dependencies anywhere in the project.

The macOS app is SwiftUI and AppKit, using ScreenCaptureKit for everything that touches the screen: live zoom, freeze frame, snip and recording. Purchases run through StoreKit. The iPhone companion is SwiftUI, and the two apps connect directly to each other over the local network — peer-to-peer, with no server in between, so nothing leaves the two devices.

Universal binary for Apple Silicon and Intel, fully sandboxed, distributed through the Mac App Store.

User comments

Share your experience with using tawk.to and ScreenMark. For example, how are they different and which one is better?

Log in or Post with

Reviews and articles

External articles and on-site reviews we used to compare the two products.

tawk.to no reviews yet
ScreenMark no reviews yet

View more

We have no reviews of ScreenMark yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

tawk.to 47 mentions
ScreenMark 0 mentions
  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like... Source: about 3 years ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: over 3 years ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: over 3 years ago

View more

Tracking ScreenMark since Aug 2026.

Alternatives to tawk.to and ScreenMark

When comparing tawk.to and ScreenMark, you can also consider the following products.

Loading...