tawk.to VS ReplyStack
Compare tawk.to VS ReplyStack and see what are their differences
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tawk.to
Intercom
LiveChat
Crisp Chat
Zendesk
Tidio
Freshdesk
LiveAgent
ReplyStack
Birdeye
Podium
TalkbackAI - Review Reply with AI
AI Review Reply Assistant
NiceJob
AI-Reply
EATREV
tawk.to ReplyStackSmall to medium-sized businesses, startups, and entrepreneurs looking for a budget-friendly chat solution to engage with website visitors in real-time and improve their customer support experience.
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ReplyStack's answer:
ReplyStack was born from a simple frustration: existing review management tools either cost hundreds of dollars per month or only work with a handful of platforms. After seeing local businesses struggle to keep up with reviews scattered across Google, TripAdvisor, Booking, and Facebook, I built a solution that works everywhere โ by combining a lightweight Chrome extension with a centralized dashboard. No complex integrations, no enterprise pricing, just a practical tool that helps SMEs protect their online reputation.
ReplyStack's answer:
Backend: Laravel 12 (PHP 8.3+) with Sanctum authentication Frontend Dashboard: React + TypeScript + Vite + Tailwind CSS Browser Extension: Plasmo framework (Chrome & Firefox) AI: Claude API by Anthropic for response generation Database: MySQL 8 with Redis caching Infrastructure: Railway (hosting), Cloudflare (DNS/email)
ReplyStack's answer:
ReplyStack is currently in early launch phase. We're onboarding our first customers from the restaurant and beauty salon industries in France.
ReplyStack's answer:
ReplyStack is the only review management tool that combines a Chrome extension with a SaaS dashboard. This hybrid approach lets businesses respond to reviews on platforms that don't offer APIs โ like TripAdvisor, Booking.com, and Yelp โ something competitors simply cannot do. Instead of expensive API integrations or risky scraping, our extension works directly in the browser where business owners already manage their reviews. It's legal, reliable, and works everywhere.
ReplyStack's answer:
ReplyStack's answer:
Small and medium businesses that depend on online reviews but lack the time or budget for enterprise reputation management tools. This includes restaurant owners, hotel managers, e-commerce sellers, beauty salon operators, healthcare providers, and auto repair shops. Our typical user manages 1-5 locations, receives reviews on multiple platforms, and wants to respond professionally without spending hours each week on it.
Based on our record, tawk.to seems to be more popular. It has been mentiond 47 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like this before to guide me ? Any suggestions? Source: about 3 years ago
Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: about 3 years ago
I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: over 3 years ago
Okay. I have deleted my cookies and browsing data. That should be safe enough measure. right? Although I am unable to access tawk.to website now. Maybe they have blocked my IP or something. Source: over 3 years ago
I'm currently using tawk.to to chat with my visitors, but I would rather use whatsapp as a chat mechanism. There are a lot of plugins for that, but I'm not sure which one would suit me best. Preferably free or not too expensive, doesn't need to have a lot of functions. What do you guys suggest? Thanks in advance! Source: over 3 years ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Birdeye - AI Agents for Multi-Location Brands
LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.
Crisp Chat - Multi-channel customer support software
TalkbackAI - Review Reply with AI - Create SEO relevant replies to reviews right from Chrome