Software Alternatives, Accelerators & Startups

tawk.to VS React Admin

Compare tawk.to VS React Admin and see what are their differences

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tawk.to logo tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

React Admin logo React Admin

A frontend Framework for building B2B applications running in the browser on top of REST/GraphQL APIs, using ES6, React and Material Design
  • tawk.to Landing page
    Landing page //
    2023-07-22
  • React Admin Landing page
    Landing page //
    2023-08-20

tawk.to

Website
tawk.to
Pricing URL
-
$ Details
-
Release Date
-
Startup details
Country
United States

React Admin

$ Details
freemium โ‚ฌ135 / Monthly
Release Date
2017 January

tawk.to features and specs

  • Free Plan
    tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more. This is beneficial for small businesses and startups that want a cost-effective solution.
  • Customizable Widget
    The chat widget is highly customizable, allowing businesses to tailor its appearance and functionality to match their branding and user experience needs.
  • Multilingual Support
    tawk.to supports multiple languages, making it a versatile tool for businesses that operate in diverse markets.
  • Integration with Other Tools
    The platform integrates seamlessly with various third-party tools and services, including CMS, CRM systems, and social media platforms, streamlining business operations.
  • Mobile App
    tawk.to offers a mobile app for both iOS and Android, allowing customer service teams to manage chats and assist customers on the go.
  • Reports and Analytics
    The platform provides comprehensive reports and analytics, giving businesses insights into customer interactions and agent performance.

Possible disadvantages of tawk.to

  • Limited Features on Free Plan
    While the free plan is robust, some premium features such as white-labeling, video and voice chat are only available on paid tiers.
  • No Automation Features
    tawk.to lacks advanced automation features such as chatbots, which are available in some competing live chat solutions.
  • User Interface Complexity
    Some users find the user interface to be complicated and not as intuitive as other live chat solutions, which can result in a steeper learning curve.
  • Customer Support
    While tawk.to offers a comprehensive help center, some users have reported that response times from customer support can be slow during peak times.
  • Dependency on Internet Connection
    Like most cloud-based services, tawk.to depends on a stable internet connection. Downtime or slow internet can severely hamper its functionality.

React Admin features and specs

  • Component-Based Architecture
    React Admin utilizes a component-based architecture that promotes reusability and modularity, allowing developers to build complex interfaces with less effort.
  • Rich Ecosystem
    Being a React-based framework, React Admin benefits from a vast ecosystem of libraries and tools which can be easily integrated, providing enhanced functionality and scalability.
  • Customizable and Extensible
    Developers can customize and extend React Admin to fit specific needs, thanks to its high degree of flexibility and comprehensive support for custom components.
  • Built-in Data Providers
    React Admin comes with built-in data providers, making it easy to connect with a variety of REST, GraphQL, or other APIs out of the box.
  • Active Community and Maintenance
    Maintained by Marmelab, React Admin has an active community and is well-maintained, ensuring regular updates and improvements.

Possible disadvantages of React Admin

  • Steep Learning Curve
    Beginners might find React Admin challenging at first, especially if they are not familiar with React or the paradigm of component-based architecture.
  • Limited Server-Side Rendering
    React Admin is primarily designed for client-side rendering, which can be limiting for applications that require robust server-side rendering features for SEO purposes.
  • Opinionated Framework
    While being opinionated can be advantageous for some, it might restrict developers who are looking for more freedom in how they architect their applications.
  • Performance Overhead
    The abstraction and number of features included might introduce some performance overhead, especially in large-scale applications with complex data interactions.
  • Dependency on Third-Party Libraries
    React Admin's reliance on third-party libraries can sometimes lead to issues with compatibility or require additional learning for integration and use.

Analysis of tawk.to

Overall verdict

  • Overall, Tawk.to is a good solution for businesses seeking an affordable, feature-rich live chat tool to enhance their customer service. While it does lack some advanced features found in paid alternatives, its cost-effectiveness and ease of use make it a popular choice among small to medium-sized businesses.

Why this product is good

  • Tawk.to is a widely used live chat solution that offers various features beneficial for businesses looking to improve customer communication. It is primarily appreciated for being free, easy to integrate with websites, and offering features like chat monitoring, visitor tracking, and multilingual chat support. Additionally, it provides mobile apps for both iOS and Android, allowing customer support agents to respond to queries on-the-go.

Recommended for

    Small to medium-sized businesses, startups, and entrepreneurs looking for a budget-friendly chat solution to engage with website visitors in real-time and improve their customer support experience.

tawk.to videos

Tawk.to reviewโ€Šโ€”โ€Šunbelievably rich live chat software for free

More videos:

  • Review - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • Review - Complete Tawk.to Live Chat Product Review Video

React Admin videos

10 Best React Admin Templates in 2022 | ReactJS Admin Templates

Category Popularity

0-100% (relative to tawk.to and React Admin)
Customer Support
100 100%
0% 0
Developer Tools
0 0%
100% 100
Live Chat
100 100%
0% 0
Design Tools
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare tawk.to and React Admin

tawk.to Reviews

9 Best Tidio Alternatives Compared
Tawk.to is a great solution for startups and small businesses. Itโ€™s a free live chat software that allows businesses to communicate with website visitors in real time, enhancing customer support and engagement. It offers customizable live chat widgets, real-time visitor monitoring, multi-agent chat handling, automated messaging, and built-in ticketing.
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Are you still searching for Tawk.to free alternatives? Can an alternative to Tawk.to overcome the challenges? Are Tawk.to alternatives free as well?
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp is a multichannel customer support platform. Itโ€™s a powerful Tawk.to alternative that is feature-rich and offers a great user experience. The platform includes live chat software and chatbots. But it also offers drip campaigns, CRM, and knowledge base software. Additionally, you get live chatbot translation so your website is open 24/7 to customers speaking the worldโ€™s...
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Tawk.to is a fascinating customer service software product because it is 100% free and takes up much of the market share for live chat. So how does it make money? Easy. If you want to remove the รขย€ยœPowered by tawk.toรขย€ย branding, you pay $19/month for the privilege. You can also pay tawk.to $1 per hour to answer your support chats for you.
Source: krisp.ai

React Admin Reviews

We have no reviews of React Admin yet.
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Social recommendations and mentions

Based on our record, tawk.to should be more popular than React Admin. It has been mentiond 47 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

tawk.to mentions (47)

  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like this before to guide me ? Any suggestions? Source: about 3 years ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: over 3 years ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: over 3 years ago
  • SCAM ALERT: Brave Community? Is this Brave Support user real or a Scam?
    Okay. I have deleted my cookies and browsing data. That should be safe enough measure. right? Although I am unable to access tawk.to website now. Maybe they have blocked my IP or something. Source: over 3 years ago
  • Best Plugin to use Whatsapp as a chatservice on your website?
    I'm currently using tawk.to to chat with my visitors, but I would rather use whatsapp as a chat mechanism. There are a lot of plugins for that, but I'm not sure which one would suit me best. Preferably free or not too expensive, doesn't need to have a lot of functions. What do you guys suggest? Thanks in advance! Source: over 3 years ago
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React Admin mentions (26)

  • Top 20 Modern React Libraries To Supercharge Your Next Big Project
    Resource: React Admin Documentation. - Source: dev.to / over 1 year ago
  • How to build a CMS with Supabase and React-admin
    I've been working with react-admin on various projects, some of which required basic CMS features in addition to the core application. We've used headless CMS like Strapi, Directus, or Prismic for these features. However, react-admin is so powerful that it can be used to build the CMS part, too. That's why I worked on a CMS proof-of-concept using react-admin for the admin UI and Supabase (which provides a REST... - Source: dev.to / over 1 year ago
  • A Year of Transformation: Reflecting on 2024's Journey in Tech and Beyond
    I was learning React JS front end and in this journey of self learning, I have achieved many milestone like utilizing react-admin framework. I also implemented two-factor authentication using Authenticator tools with react-admin framework. It was a very challenging job to include two-factor alongside react-admin authentication as there is no tutorial available for it. But this is very much required in the era of... - Source: dev.to / over 1 year ago
  • Building a Complete React CRM App with Atomic CRM ๐Ÿ› ๏ธ
    With a simple relational data model, developers can easily modify the system to store additional data. Its component-based architecture allows for replacing or customizing any part of the application, giving developers full control over the user experience. Built using React and react-admin, two widely supported frameworks, it comes with a rich library of pre-built components ready for use. - Source: dev.to / almost 2 years ago
  • Major updates from the open source community: Release Radar ยท June 2024
    Whenever I see the word "framework", I can't help but think of the Linebreakers' song "We're Gonna Build a Framework". That aside, React-admin has over 25,000 users around the world. It's a single-page application framework, allowing you to build web apps running on top of REST/GraphQL APIs, using TypeScript, React and Material Design. React-admin's latest update brings refined lists and forms, dependency update,... - Source: dev.to / about 2 years ago
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What are some alternatives?

When comparing tawk.to and React Admin, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Refine - A React Framework for building internal tools, admin panels, dashboards & B2B apps with unmatched flexibilty.

Crisp Chat - Multi-channel customer support software

Mantine - React library, 60+ hooks and components with dark theme support and focus on accessibility

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Chakra UI - Simple, modular and accessible UI components for your React applications.