Software Alternatives, Accelerators & Startups

tawk.to VS pCloud

Compare tawk.to VS pCloud and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

tawk.to logo tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

pCloud logo pCloud

Cloud storage service with up to 20GB for free! Store, share and send large files to anyone. Join now and have your files everywhere you go.
  • tawk.to Landing page
    Landing page //
    2023-07-22
  • pCloud Landing page
    Landing page //
    2023-10-18

tawk.to

Website
tawk.to
Pricing URL
-
Release Date
-
Startup details
Country
United States

pCloud

Website
pcloud.com
Release Date
2013 January
Startup details
Country
Switzerland
City
Baar
Employees
100 - 249

tawk.to features and specs

  • Free Plan
    tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more. This is beneficial for small businesses and startups that want a cost-effective solution.
  • Customizable Widget
    The chat widget is highly customizable, allowing businesses to tailor its appearance and functionality to match their branding and user experience needs.
  • Multilingual Support
    tawk.to supports multiple languages, making it a versatile tool for businesses that operate in diverse markets.
  • Integration with Other Tools
    The platform integrates seamlessly with various third-party tools and services, including CMS, CRM systems, and social media platforms, streamlining business operations.
  • Mobile App
    tawk.to offers a mobile app for both iOS and Android, allowing customer service teams to manage chats and assist customers on the go.
  • Reports and Analytics
    The platform provides comprehensive reports and analytics, giving businesses insights into customer interactions and agent performance.

Possible disadvantages of tawk.to

  • Limited Features on Free Plan
    While the free plan is robust, some premium features such as white-labeling, video and voice chat are only available on paid tiers.
  • No Automation Features
    tawk.to lacks advanced automation features such as chatbots, which are available in some competing live chat solutions.
  • User Interface Complexity
    Some users find the user interface to be complicated and not as intuitive as other live chat solutions, which can result in a steeper learning curve.
  • Customer Support
    While tawk.to offers a comprehensive help center, some users have reported that response times from customer support can be slow during peak times.
  • Dependency on Internet Connection
    Like most cloud-based services, tawk.to depends on a stable internet connection. Downtime or slow internet can severely hamper its functionality.

pCloud features and specs

  • Security
    pCloud offers strong encryption for files, ensuring data is kept secure. They also offer optional pCloud Crypto service for even further encryption.
  • Lifetime Plans
    Users can pay a one-time fee for lifetime access to storage, which can be more cost-effective in the long run compared to monthly or annual subscriptions.
  • File Versioning
    pCloud keeps previous versions of files for up to 30 days (or extended time for premium plans). This is useful for retrieving older versions of documents and recovering from accidental deletions or changes.
  • Media Playback
    The service has built-in media playback options, allowing users to stream audio and video files directly from the cloud without needing to download them first.
  • Cross-Platform Compatibility
    pCloud is available on multiple platforms including Windows, Mac, Linux, iOS, and Android. This ensures users can access files from almost any device.

Possible disadvantages of pCloud

  • Cost of pCloud Crypto
    The enhanced encryption service, pCloud Crypto, comes at an additional cost, which might be a downside for users wanting comprehensive security without extra fees.
  • No Document Editing
    Unlike some competitors, pCloud does not have integrated document editing capabilities. Users need to download documents, edit them, and upload them again.
  • Limited Collaboration Tools
    pCloud's collaboration tools are not as comprehensive as other cloud storage providers. For example, it lacks real-time collaborative editing features.
  • Customer Support
    Some users have reported that customer support response times can be slow, which can be frustrating if encountering urgent issues.
  • Free Plan Limitations
    The free plan offers limited storage (up to 10GB with bonuses for referrals and other activities), which may not be sufficient for users with larger storage needs.

Analysis of tawk.to

Overall verdict

  • Overall, Tawk.to is a good solution for businesses seeking an affordable, feature-rich live chat tool to enhance their customer service. While it does lack some advanced features found in paid alternatives, its cost-effectiveness and ease of use make it a popular choice among small to medium-sized businesses.

Why this product is good

  • Tawk.to is a widely used live chat solution that offers various features beneficial for businesses looking to improve customer communication. It is primarily appreciated for being free, easy to integrate with websites, and offering features like chat monitoring, visitor tracking, and multilingual chat support. Additionally, it provides mobile apps for both iOS and Android, allowing customer support agents to respond to queries on-the-go.

Recommended for

    Small to medium-sized businesses, startups, and entrepreneurs looking for a budget-friendly chat solution to engage with website visitors in real-time and improve their customer support experience.

Analysis of pCloud

Overall verdict

  • Overall, pCloud is a good choice for users who prioritize security and flexibility in their cloud storage solutions. Its combination of features, affordability, and strong user feedback make it a competitive option in the market.

Why this product is good

  • pCloud is considered a reliable cloud storage service due to its strong emphasis on security, including client-side encryption, and its flexible storage options that cater to both personal and business needs. It offers a lifetime plan, which is an attractive option for users looking for long-term storage solutions without recurring subscription fees. Additionally, it has cross-platform compatibility, making it accessible on various devices and operating systems. The service also provides ease of use with its intuitive interface and useful features such as file versioning, media playback, and extensive sharing options.

Recommended for

  • Individuals seeking long-term cloud storage solutions without monthly fees.
  • Users who need a secure platform for sensitive data, thanks to its optional zero-knowledge encryption feature (pCloud Crypto).
  • Professionals and small businesses looking for reliable storage with collaboration tools.
  • Anyone who requires access to their files across multiple devices and operating systems.
  • Media enthusiasts who want easy media streaming from their cloud storage.

tawk.to videos

Tawk.to review — unbelievably rich live chat software for free

More videos:

  • Review - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • Review - Complete Tawk.to Live Chat Product Review Video

pCloud videos

pCloud Lifetime Deal cloud storage

More videos:

  • Review - pCloud Review - Dropbox Alternative With a Twist - Online Hard Drive | Cloud Storage Service
  • Review - Sync.com vs pCloud: Battle of the best cloud storage providers of 2020
  • Review - pCloud Review: The Best Lifetime Cloud Storage?
  • Review - 5 things to you should know about pCloud... the BEST cloud storage? REVIEW
  • Review - Pcloud Review - Features, Security & Plans

Category Popularity

0-100% (relative to tawk.to and pCloud)
Customer Support
100 100%
0% 0
Cloud Storage
0 0%
100% 100
Live Chat
100 100%
0% 0
File Sharing
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare tawk.to and pCloud

tawk.to Reviews

9 Best Tidio Alternatives Compared
Tawk.to is a great solution for startups and small businesses. It’s a free live chat software that allows businesses to communicate with website visitors in real time, enhancing customer support and engagement. It offers customizable live chat widgets, real-time visitor monitoring, multi-agent chat handling, automated messaging, and built-in ticketing.
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Are you still searching for Tawk.to free alternatives? Can an alternative to Tawk.to overcome the challenges? Are Tawk.to alternatives free as well?
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp is a multichannel customer support platform. It’s a powerful Tawk.to alternative that is feature-rich and offers a great user experience. The platform includes live chat software and chatbots. But it also offers drip campaigns, CRM, and knowledge base software. Additionally, you get live chatbot translation so your website is open 24/7 to customers speaking the world’s...
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Tawk.to is a fascinating customer service software product because it is 100% free and takes up much of the market share for live chat. So how does it make money? Easy. If you want to remove the “Powered by tawk.to” branding, you pay $19/month for the privilege. You can also pay tawk.to $1 per hour to answer your support chats for you.
Source: krisp.ai

pCloud Reviews

Best MEGA Alternatives in 2024 : These 5 Are Much Better!
You can, therefore, adapt pCloud to suit your needs and pay exclusively for what you’ll use. Unlike MEGA, pCloud has no security issues and is among the safest options on the market. Not to mention its file versioning and the ability to access your photos, videos, and documents directly from the app.
Source: www.01net.com
Best Free Cloud Storage for 2024: What Cloud Storage Providers Offer the Most Free Storage?
The only features you’ll be missing on pCloud’s free cloud storage plan are password protection for files, expiry dates for publicly shared files and zero-knowledge encryption for your important documents. If this is a problem, you can upgrade to pCloud Premium with either or of storage, starting at per month. There’s also a pCloud Lifetime plan.
Best Cloud Storage Services for Linux
pCloud is a company based in Switzerland that focuses on security and privacy. They have an option to choose what server location you’d like to use – either a US (Dallas, Texax) or an EU (Luxembourg) one.
Source: linuxstans.com
Best Top 12 MEGA Alternatives in 2024
pCloud is a versatile cloud storage solution that competes head-to-head with MEGA. With user-friendly features and robust security measures, it provides an excellent alternative for those looking to safeguard their files.
The Best Free Backup Software and Why it is Difficult to Find One
Following the same logic as with the aforementioned Google Drive, pCloud is not a backup software per se, but it can act as one by providing limited cloud storage to its users for free. It offers file sharing for multiple devices and different users, as well as collaboration within those files, data encryption, the ability to set individual or group permissions, as well as a...
Source: www.bacula.org

Social recommendations and mentions

tawk.to might be a bit more popular than pCloud. We know about 47 links to it since March 2021 and only 36 links to pCloud. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

tawk.to mentions (47)

  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like this before to guide me ? Any suggestions? Source: about 3 years ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: over 3 years ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: over 3 years ago
  • SCAM ALERT: Brave Community? Is this Brave Support user real or a Scam?
    Okay. I have deleted my cookies and browsing data. That should be safe enough measure. right? Although I am unable to access tawk.to website now. Maybe they have blocked my IP or something. Source: over 3 years ago
  • Best Plugin to use Whatsapp as a chatservice on your website?
    I'm currently using tawk.to to chat with my visitors, but I would rather use whatsapp as a chat mechanism. There are a lot of plugins for that, but I'm not sure which one would suit me best. Preferably free or not too expensive, doesn't need to have a lot of functions. What do you guys suggest? Thanks in advance! Source: over 3 years ago
View more

pCloud mentions (36)

  • Need new cloud service
    If you want Lifetime however, pCloud is a really popular option, with tons of features and good speeds (I typically get at least 160+ Mbps with them). They tend to run promos on their Lifetime deals around days like Black Friday, Christmas/New Year's, 4th of July, etc. They've already been around over a decade, so have shown thus far they can hold up against the test of time. Source: over 2 years ago
  • How best to store mixed file sizes in cloud storage?
    Why not just put everything in a virtual drive (like what pCloud does) so that way it doesn't matter how much storage each computer has - every computer will have, say, 2 TB to use (if you got their 2 TB plan). Source: about 3 years ago
  • Cannot launch pcloud on ArchLinux with Sway
    Anyone experienced a problem running pcloud on ArchLinux with Sway? I recently did a system update, and now whenever I try to start the app (even if I download the binary direct from pcloud.com and run that) I get this error: ```. Source: about 3 years ago
  • Way to issue different passwords to different users
    pCloud can do at least 3 of those 4, and as an additional plus you can create your own custom "Branded Links" (some examples on this page) – where you can have a custom cover, title image and even message for links that you share with people. So if you want to create a tailored look for your client, you can do that. Source: over 3 years ago
  • i want to journal to help my mental health but my partner would read it
    If you don't want to keep the document on your computer, use a free cloud space such us pcloud.com for the entries. Source: over 3 years ago
View more

What are some alternatives?

When comparing tawk.to and pCloud, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Dropbox - Online Sync and File Sharing

Crisp Chat - Multi-channel customer support software

Google Drive - Access and sync your files anywhere

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Mega - Secure File Storage and collaboration