Software Alternatives & Startups
Register | Login

tawk.to VS Draftss

Compare tawk.to VS Draftss and see what are their differences

tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

tawk.to Landing page
Rating
0 reviews
Alternatives Is it good?
Draftss

Unlimited Graphic Design, UI & Code for a Flat Monthly Fee

Draftss Your Design & Dev Team on Subscription
Rating
0 reviews
Pricing
Paid Free trial $490 / Monthly (Shared Team Branding Plan)
Alternatives Is it good?
Umso
The Website Builder for Startups sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, tawk.to should be more popular than Draftss. It has been mentioned 47 times since March 2021.

social mentions
47 vs 9
Customer Support popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

tawk.to
Draftss
Website tawk.to draftss.com
Pricing —
Paid Free trial $490 / Monthly (Shared Team Branding Plan) Official pricing
Company Startup from the United States Startup from India · 50 - 99 employees · 2018
Listed in
Customer Support Customer Service Help Desk Live Chat +1
Design As A Service Graphic Design Website Design Graphic Design Marketplace UI Design Motion Graphics Video Editing Web Development +5

About tawk.to and Draftss

In their own words, as submitted to SaaSHub.

tawk.to
Draftss

No description of tawk.to yet.

Draftss is an all-in-one design & development subscription service offering unlimited graphic design, illustrations, web UI, app UI, branding, and more. With a flat monthly fee, businesses can access a remote team to handle tasks quickly and efficiently. From logos and social media posts to...

Read more about Draftss

Features and specs

What each product offers, as listed by its team.

tawk.to 6 features
Draftss 6 features
  • Free Plan
    tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more. This is beneficial for small businesses and startups that want a cost-effective solution.
  • Customizable Widget
    The chat widget is highly customizable, allowing businesses to tailor its appearance and functionality to match their branding and user experience needs.
  • Multilingual Support
    tawk.to supports multiple languages, making it a versatile tool for businesses that operate in diverse markets.
  • Integration with Other Tools
    The platform integrates seamlessly with various third-party tools and services, including CMS, CRM systems, and social media platforms, streamlining business operations.
  • Mobile App
    tawk.to offers a mobile app for both iOS and Android, allowing customer service teams to manage chats and assist customers on the go.
  • Reports and Analytics
    The platform provides comprehensive reports and analytics, giving businesses insights into customer interactions and agent performance.

Possible disadvantages

  • Limited Features on Free Plan
    While the free plan is robust, some premium features such as white-labeling, video and voice chat are only available on paid tiers.
  • No Automation Features
    tawk.to lacks advanced automation features such as chatbots, which are available in some competing live chat solutions.
  • User Interface Complexity
    Some users find the user interface to be complicated and not as intuitive as other live chat solutions, which can result in a steeper learning curve.
  • Customer Support
    While tawk.to offers a comprehensive help center, some users have reported that response times from customer support can be slow during peak times.
  • Dependency on Internet Connection
    Like most cloud-based services, tawk.to depends on a stable internet connection. Downtime or slow internet can severely hamper its functionality.
  • Unlimited Requests
    Draftss allows users to submit an unlimited number of design and development requests, providing flexibility and a continuous workflow.
  • Wide Range of Services
    Draftss offers a variety of design and development services including graphics, UI/UX, and web/app development, making it a one-stop solution for diverse creative needs.
  • Dedicated Team
    Users are provided with a dedicated team of designers and developers, ensuring continuity, consistency, and a deeper understanding of the client's brand.
  • Cost-Effective
    The service is typically more cost-effective than hiring a full-time designer or developer, offering professional quality at a lower price point.
  • Quick Turnaround
    Draftss is known for its quick delivery times, allowing businesses to keep their projects moving forward efficiently.
  • No Contracts
    Their services are subscription-based with no long-term contracts, giving users the freedom to cancel anytime without any hassle.

Possible disadvantages

  • Quality Variability
    The quality of work can vary depending on the assigned team, which might not always meet the client's expectations.
  • Limited Revisions
    While they offer unlimited requests, the number of revisions per request might be limited, which can be a constraint for some projects.
  • Communication Barriers
    Given the remote nature of the service, there might be occasional communication challenges or delays, impacting the workflow.
  • No Face-to-Face Interaction
    All interactions are virtual, which can be a drawback for clients who prefer in-person collaboration.
  • Sharing Resources
    Users share the design and development teams with other clients, which might lead to longer wait times during peak periods.
  • Specialized Skills
    For highly specialized or niche requirements, the available team might not have the specific expertise needed, leading to suboptimal results.

Analysis

An editorial look at what each product does well and who it suits.

tawk.to
Draftss

Overall verdict

  • Overall, Tawk.to is a good solution for businesses seeking an affordable, feature-rich live chat tool to enhance their customer service. While it does lack some advanced features found in paid alternatives, its cost-effectiveness and ease of use make it a popular choice among small to medium-sized businesses.

Why this product is good

  • Tawk.to is a widely used live chat solution that offers various features beneficial for businesses looking to improve customer communication. It is primarily appreciated for being free, easy to integrate with websites, and offering features like chat monitoring, visitor tracking, and multilingual chat support. Additionally, it provides mobile apps for both iOS and Android, allowing customer support agents to respond to queries on-the-go.

Recommended for

    Small to medium-sized businesses, startups, and entrepreneurs looking for a budget-friendly chat solution to engage with website visitors in real-time and improve their customer support experience.

Overall verdict

  • Overall, Draftss can be a good choice for businesses looking for a cost-effective and scalable solution for their design and development needs, especially if they require ongoing work. However, like any service, it's important to evaluate whether their offerings align with your specific requirements and quality standards.

Why this product is good

  • Draftss is known for offering unlimited graphic design and website development services with a subscription model. Their strengths include a quick turnaround time, a team of diverse professional designers and developers, and a flexible approach that allows businesses to scale their design and development needs efficiently. The subscription model can be particularly appealing for startups, agencies, and businesses that require consistent design and development work without the overhead of hiring full-time staff.

Recommended for

  • Startup companies needing regular design and development services
  • Marketing agencies looking for reliable design and development resources
  • Businesses with fluctuating design and development needs
  • Entrepreneurs seeking a cost-effective way to manage design and development tasks

Videos

Walkthroughs and reviews on video.

tawk.to 3 videos + Add
Draftss 2 videos + Add

Tawk.to review — unbelievably rich live chat software for free

More videos

  • Review - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • Review - Complete Tawk.to Live Chat Product Review Video

Draftss.com - How Does Unlimited Website Design & Code process work?

More videos

  • Review - How it works? - Unlimited Graphic Design at Draftss.com

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
tawk.to
Draftss
100% 100%
Customer Support
0% 0%
0% 0%
Design As A Service
100% 100%
100% 100%
Live Chat
0% 0%
0% 0%
Graphic Design
100% 100%

Questions & Answers

As answered by people managing tawk.to and Draftss.

What makes your product unique?

Draftss's answer:

Draftss is not your traditional design or dev agency. With Draftss, you get a full team, not just one person, on a flat monthly plan. That means unlimited design and dev tasks, unlimited revisions, and no extra charges.

We cover everything from graphic design to UI/UX, motion graphics, and frontend development. You get a dedicated project manager who works with you closely, and tasks can be tracked via our dashboard or your favorite tools like Slack, Trello, or ClickUp. Quick turnarounds, daily updates, and white-label options for agencies, all in one place.

Why should a person choose your product over its competitors?

Draftss's answer:

Draftss offers a 7-day free trial. You can test us out with no contract, no commitment. Try the service, meet the team, and see if it fits your workflow before paying anything.

We don’t just design. We offer a complete range of services under one roof: graphic design, UI/UX, motion graphics, illustrations, logos, branding, landing pages, and front-end development (WordPress, Webflow, Shopify, & more).

Our plans are built to fit all types of businesses. Whether you're just starting out or scaling fast, we give you the flexibility to grow. You also get a dedicated project manager. This means clear communication, faster turnaround, and a smoother experience.

If you’re an agency or reseller, we offer white-label services. You can deliver client work under your brand, with full NDA support, and no extra cost. All of this makes Draftss a complete creative partner. It's like having your own design and dev team without the cost or hiring stress.

How would you describe the primary audience of your product?

Draftss's answer:

Draftss is made for anyone who needs regular design or dev help without building a full in-house team. Startups use us to move fast without hiring.

Agencies use us to offer more services under their own brand.

Marketers use us to get campaigns launched faster.

Freelancers and developers use us to offload design work.

Larger companies use us to support multiple teams like product, creative, development, and marketing.

What's the story behind your product?

Draftss's answer:

Amin Memon and I, Junaid Ansari, started Draftss.com in 2018. Before that, we ran a traditional design agency. We saw how difficult and expensive it was for businesses to hire creatives or work on project-based billing. It was slow, costly, and often inconsistent.

So we built something better, a flat-fee monthly subscription with a full creative team. No contracts, no surprises. Just reliable design and development support.

We started small and grew through community support and word-of-mouth. We focused on quality and building strong relationships with our clients.

Our growth came from happy clients who referred others. Over time, we built trust by consistently delivering great work.

Today, we’ve worked with over 1,000 startups, brands, and agencies around the world. Our model works, and we’re proud of the impact we’ve made by keeping things simple, affordable, and high quality.

Which are the primary technologies used for building your product?

Draftss's answer:

Draftss runs on a reliable, performance-optimized tech stack built for scale, collaboration, and a smooth client experience.

Our main website (draftss.com) is built using WordPress with Elementor, allowing us to launch and iterate on pages quickly while maintaining top-tier design quality.

Our client dashboard is powered by ClientPortalOS.com, built on modern technologies like React.js and Node.js, enabling clients to manage tasks, track progress, and communicate with their dedicated design or development team.

For billing and payments, we use Stripe to offer secure, flexible subscription management. Live chat is handled via Tawk.to, and we use Calendly for quick meeting bookings.

Who are some of the biggest customers of your product?

Draftss's answer:

Draftss has worked with over 1,000+ businesses which includes startups, agencies, and big brands. While we value every client relationship, some of the notable brands that have partnered with Draftss include:

Ticketmaster, Pcloud, Affirm Health, Uda, Air Traffic Control, Cut, Lenna, One Up, Patientgrid, Process Kit, Spoke, Zipliens, Adsvisory, Aviso, Infolock, Navier, Koraa, Beaver Builder, Arc, and The Hoth.

User comments

Share your experience with using tawk.to and Draftss. For example, how are they different and which one is better?

Log in or Post with

Reviews and articles

External articles and on-site reviews we used to compare the two products.

tawk.to no reviews yet
Draftss no reviews yet

View more

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

tawk.to 47 mentions
Draftss 9 mentions
  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like... Source: about 3 years ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: over 3 years ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: over 3 years ago

View more

View more

Alternatives to tawk.to and Draftss

When comparing tawk.to and Draftss, you can also consider the following products.

Loading...