tawk.to VS ConvertingIT

Compare tawk.to VS ConvertingIT and see what are their differences

Rating: 0 reviews

Alternatives Is it good?

Rating: 0 reviews
Pricing: Free Free trial

Alternatives Is it good?

Gruvi.ai

Unified support inbox blending AI automations with genuine human empathy. Set up in 5 mins. Smarter than chatbots, our context-aware AI handles emails & chats with a human touch. sponsored

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, tawk.to seems to be more popular. It has been mentioned 47 times since March 2021.

social mentions: 47 vs 0
Customer Support popularity: 100% vs 0%
alternatives listed: 240+ vs 26

Base details

Website, pricing, platforms and company facts side by side.

	tawk.to	ConvertingIT
Website	tawk.to	convertingit.com
Pricing	—	Free Free trial
Platforms	—	Windows Linux Mac OSX
Company	Startup from the United States	2023
Listed in	Customer Support Customer Service Help Desk Live Chat +1	File Converter Video Converter Audio Converter Image Converter Document Converter +2

About tawk.to and ConvertingIT

In their own words, as submitted to SaaSHub.

tawk.to

ConvertingIT

No description of tawk.to yet.

Convert your files with ease using our online file converter tool. With just a few clicks, you can transform your documents, images, audio, and video files into a variety of different formats. Whether you need to convert a file for work, school, or personal use, our converter makes it quick and...

Features and specs

What each product offers, as listed by its team.

tawk.to 6 features

ConvertingIT 3 features

Free Plan
tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more. This is beneficial for small businesses and startups that want a cost-effective solution.
Customizable Widget
The chat widget is highly customizable, allowing businesses to tailor its appearance and functionality to match their branding and user experience needs.
Multilingual Support
tawk.to supports multiple languages, making it a versatile tool for businesses that operate in diverse markets.
Integration with Other Tools
The platform integrates seamlessly with various third-party tools and services, including CMS, CRM systems, and social media platforms, streamlining business operations.
Mobile App
tawk.to offers a mobile app for both iOS and Android, allowing customer service teams to manage chats and assist customers on the go.
Reports and Analytics
The platform provides comprehensive reports and analytics, giving businesses insights into customer interactions and agent performance.

Possible disadvantages

Limited Features on Free Plan
While the free plan is robust, some premium features such as white-labeling, video and voice chat are only available on paid tiers.
No Automation Features
tawk.to lacks advanced automation features such as chatbots, which are available in some competing live chat solutions.
User Interface Complexity
Some users find the user interface to be complicated and not as intuitive as other live chat solutions, which can result in a steeper learning curve.
Customer Support
While tawk.to offers a comprehensive help center, some users have reported that response times from customer support can be slow during peak times.
Dependency on Internet Connection
Like most cloud-based services, tawk.to depends on a stable internet connection. Downtime or slow internet can severely hamper its functionality.

File converter
Free converter
Secure converter

Analysis

An editorial look at what each product does well and who it suits.

tawk.to

ConvertingIT

Overall verdict

Overall, Tawk.to is a good solution for businesses seeking an affordable, feature-rich live chat tool to enhance their customer service. While it does lack some advanced features found in paid alternatives, its cost-effectiveness and ease of use make it a popular choice among small to medium-sized businesses.

Why this product is good

Tawk.to is a widely used live chat solution that offers various features beneficial for businesses looking to improve customer communication. It is primarily appreciated for being free, easy to integrate with websites, and offering features like chat monitoring, visitor tracking, and multilingual chat support. Additionally, it provides mobile apps for both iOS and Android, allowing customer support agents to respond to queries on-the-go.

Recommended for

Small to medium-sized businesses, startups, and entrepreneurs looking for a budget-friendly chat solution to engage with website visitors in real-time and improve their customer support experience.

Overall verdict

ConvertingIT appears to be a legitimate IT and digital services provider, but as with any vendor, its suitability depends on your specific needs, budget, and the quality of their client support. Prospective customers should verify current reviews, request references, and clarify service level agreements before committing.

Why this product is good

Offers a range of IT and digital transformation services that can support businesses looking to modernize their operations
May provide tailored solutions suited to specific business requirements rather than one-size-fits-all packages
Potentially useful for companies lacking in-house technical expertise who need outsourced support
Could offer cost efficiencies compared to building an internal IT team from scratch

Recommended for

Small to medium-sized businesses seeking outsourced IT support
Companies undergoing digital transformation or software conversion projects
Organizations without dedicated in-house technical teams
Businesses looking for scalable IT solutions that can grow with their needs

Videos

Walkthroughs and reviews on video.

tawk.to 3 videos + Add

ConvertingIT 0 videos + Add

Tawk.to review — unbelievably rich live chat software for free

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100

tawk.to

ConvertingIT

100% 100%

0% 0%

100% 100%

0% 0%

100% 100%

User comments

Share your experience with using tawk.to and ConvertingIT. For example, how are they different and which one is better?

Reviews and articles

External articles and on-site reviews we used to compare the two products.

tawk.to no reviews yet

ConvertingIT no reviews yet

9 Best Tidio Alternatives Compared
www.tidio.com · Nov 2024

Tawk.to is a great solution for startups and small businesses. It’s a free live chat software that allows businesses to communicate with website visitors in real time, enhancing customer support and engagement. It...
alternatives to Tawk.to - Tiledesk Free Live Chat
tiledesk.com · Nov 2022

Are you still searching for Tawk.to free alternatives? Can an alternative to Tawk.to overcome the challenges? Are Tawk.to alternatives free as well?
The 10 Best Tawk.to Alternatives and Competitors [2022]
www.tidio.com · Jul 2022

Crisp is a multichannel customer support platform. It’s a powerful Tawk.to alternative that is feature-rich and offers a great user experience. The platform includes live chat software and chatbots. But it also offers...

We have no reviews of ConvertingIT yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

tawk.to 47 mentions

ConvertingIT 0 mentions

Integrate Live chat function , Visitor to post Author.
I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like... Source: about 3 years ago
WordPress store customers info getting compromised help
Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: over 3 years ago
Chatbot recommendations
I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: over 3 years ago

Tracking ConvertingIT since Jan 2023.

Alternatives to tawk.to and ConvertingIT

When comparing tawk.to and ConvertingIT, you can also consider the following products.

Intercom
Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Compare Intercom to tawk.to or ConvertingIT:

Intercom vs tawk.to Intercom vs ConvertingIT
Convert Files
Convert document, picture, music, video files

Compare Convert Files to tawk.to or ConvertingIT:

Convert Files vs tawk.to Convert Files vs ConvertingIT
Crisp Chat
Multi-channel customer support software

Compare Crisp Chat to tawk.to or ConvertingIT:

Crisp Chat vs tawk.to Crisp Chat vs ConvertingIT
Convert Free
Online converter files service without any software free and easy. Supports more than 300 different file formats, images, video and audio documents.

Compare Convert Free to tawk.to or ConvertingIT:

Convert Free vs tawk.to Convert Free vs ConvertingIT
LiveChat
LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Compare LiveChat to tawk.to or ConvertingIT:

LiveChat vs tawk.to LiveChat vs ConvertingIT
converting.to
Convert your files.

Compare converting.to to tawk.to or ConvertingIT:

converting.to vs tawk.to converting.to vs ConvertingIT