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tawk.to VS ChartApps

Compare tawk.to VS ChartApps and see what are their differences

tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

tawk.to Landing page
Rating
0 reviews
Alternatives Is it good?
ChartApps

Build dashboards and apps on top of Google Sheets

ChartApps screenshot
Rating
0 reviews
Pricing
Paid Free trial $22 / Monthly
Alternatives Is it good?
BusinessXray
Automated 60-second forensic business auditing pipeline powered by OpenAI Nano AI. Built for consultants and analysts. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, tawk.to seems to be more popular. It has been mentioned 47 times since March 2021.

social mentions
47 vs 0
Customer Support popularity
100% vs 0%
alternatives listed
240+ vs 90

Base details

Website, pricing, platforms and company facts side by side.

tawk.to
ChartApps
Website tawk.to chartapps.com
Pricing —
Paid Free trial $22 / Monthly Official pricing
Platforms —
Web Browser
Company Startup from the United States Startup from the United States · 2021
Listed in
Customer Support Customer Service Help Desk Live Chat +1
Analytics Spreadsheets Google Business Intelligence Enterprise Communication No Code Website Builder Dashboard Software +5

About tawk.to and ChartApps

In their own words, as submitted to SaaSHub.

tawk.to
ChartApps

No description of tawk.to yet.

ChartApps empowers users to build forms, dashboards or internal tools without knowing how to code. Simply connect your Google Spreadsheet to your ChartApps Board and build whatever you want based on ready made blocks. Your ChartApps Board can be fully customized in terms of branding and style....

Read more about ChartApps

Features and specs

What each product offers, as listed by its team.

tawk.to 6 features
ChartApps 5 features
  • Free Plan
    tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more. This is beneficial for small businesses and startups that want a cost-effective solution.
  • Customizable Widget
    The chat widget is highly customizable, allowing businesses to tailor its appearance and functionality to match their branding and user experience needs.
  • Multilingual Support
    tawk.to supports multiple languages, making it a versatile tool for businesses that operate in diverse markets.
  • Integration with Other Tools
    The platform integrates seamlessly with various third-party tools and services, including CMS, CRM systems, and social media platforms, streamlining business operations.
  • Mobile App
    tawk.to offers a mobile app for both iOS and Android, allowing customer service teams to manage chats and assist customers on the go.
  • Reports and Analytics
    The platform provides comprehensive reports and analytics, giving businesses insights into customer interactions and agent performance.

Possible disadvantages

  • Limited Features on Free Plan
    While the free plan is robust, some premium features such as white-labeling, video and voice chat are only available on paid tiers.
  • No Automation Features
    tawk.to lacks advanced automation features such as chatbots, which are available in some competing live chat solutions.
  • User Interface Complexity
    Some users find the user interface to be complicated and not as intuitive as other live chat solutions, which can result in a steeper learning curve.
  • Customer Support
    While tawk.to offers a comprehensive help center, some users have reported that response times from customer support can be slow during peak times.
  • Dependency on Internet Connection
    Like most cloud-based services, tawk.to depends on a stable internet connection. Downtime or slow internet can severely hamper its functionality.
  • User-Friendly Interface
    ChartApps offers a clean and intuitive interface that makes it easy for users to create and customize charts without requiring extensive technical skills.
  • Time Efficiency
    Allows users to generate charts quickly, helping them to save time on data visualization tasks as compared to manual chart creation.
  • Integrations
    ChartApps supports integrations with various data sources, enabling seamless import and visualization of data from multiple platforms.
  • Customization Options
    Provides a variety of customization options, allowing users to tailor charts to fit their specific needs and design preferences.
  • Collaboration Tools
    Facilitates collaboration by allowing team members to access, edit, and comment on charts, improving collective productivity.

Possible disadvantages

  • Limited Advanced Features
    May not offer all the advanced features and functionalities that are available in more comprehensive data visualization tools.
  • Pricing
    Depending on the pricing model, some users might find it expensive, particularly for premium features or large-scale deployments.
  • Learning Curve
    While generally user-friendly, some users may still face a learning curve, especially if they are new to data visualization tools.
  • Performance with Large Datasets
    Might experience performance issues or slow down when handling very large datasets, which could impact usability.
  • Dependency on Internet Connection
    As a web-based tool, it requires a stable internet connection to function, which may be a limitation in areas with poor connectivity.

Analysis

An editorial look at what each product does well and who it suits.

tawk.to
ChartApps

Overall verdict

  • Overall, Tawk.to is a good solution for businesses seeking an affordable, feature-rich live chat tool to enhance their customer service. While it does lack some advanced features found in paid alternatives, its cost-effectiveness and ease of use make it a popular choice among small to medium-sized businesses.

Why this product is good

  • Tawk.to is a widely used live chat solution that offers various features beneficial for businesses looking to improve customer communication. It is primarily appreciated for being free, easy to integrate with websites, and offering features like chat monitoring, visitor tracking, and multilingual chat support. Additionally, it provides mobile apps for both iOS and Android, allowing customer support agents to respond to queries on-the-go.

Recommended for

    Small to medium-sized businesses, startups, and entrepreneurs looking for a budget-friendly chat solution to engage with website visitors in real-time and improve their customer support experience.

No analysis of ChartApps yet.

Videos

Walkthroughs and reviews on video.

tawk.to 3 videos + Add
ChartApps 3 videos + Add

Tawk.to review — unbelievably rich live chat software for free

More videos

  • Review - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • Review - Complete Tawk.to Live Chat Product Review Video

Chartmat Review | Chartmat Google Sheets

More videos

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
tawk.to
ChartApps
100% 100%
Customer Support
0% 0%
0% 0%
Analytics
100% 100%
100% 100%
Live Chat
0% 0%
0% 0%
Spreadsheets
100% 100%

Questions & Answers

As answered by people managing tawk.to and ChartApps.

What makes your product unique?

ChartApps's answer:

ChartApps is a unique no-code platform that transforms Google Sheets into interactive dashboards, forms, and web apps—all without writing a single line of code. What sets it apart is its native Google Sheets integration for real-time data syncing, its intuitive interface, and its ability to deploy fully functional apps in minutes. Unlike many competitors, it combines the simplicity of no-code tools with the power to customize design, permissions, and user access. Plus, it offers affordable pricing and excellent customer support, making it a go-to choice for startups, freelancers, and teams who want to build fast, smart, and beautiful data-driven apps.

Why should a person choose your product over its competitors?

ChartApps's answer:

ChartApps stands out from its competitors by offering a no-code platform that enables users to build powerful, data-driven dashboards and internal tools without any programming skills. Unlike other tools that are either too technical or overly simplistic, ChartApps strikes the perfect balance—allowing fast app creation through intuitive interfaces and flexible logic-based customization. It supports seamless integration with Google Sheets, , making it ideal for unifying data sources. With a growing marketplace of ready-to-use templates, enterprise-grade security, dedicated support, and cost-effective pricing, ChartApps is the smart choice for businesses looking to turn raw data into actionable solutions—quickly and efficiently.

User comments

Share your experience with using tawk.to and ChartApps. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

tawk.to no reviews yet
ChartApps no reviews yet

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We have no reviews of ChartApps yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

tawk.to 47 mentions
ChartApps 0 mentions
  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like... Source: about 3 years ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: over 3 years ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: over 3 years ago

View more

Tracking ChartApps since May 2021.

Alternatives to tawk.to and ChartApps

When comparing tawk.to and ChartApps, you can also consider the following products.

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