Software Alternatives & Startups

tawk.to VS Cent

Compare tawk.to VS Cent and see what are their differences

tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

tawk.to Landing page
Rating
0 reviews
Cent

A network for Universal Creative Income.

Cent Landing page
Rating
0 reviews
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, tawk.to seems to be a lot more popular than Cent. While we know about 47 links to tawk.to, we've tracked only 1 mention of Cent.

social mentions
47 vs 1
Customer Support popularity
100% vs 0%
alternatives listed
240+ vs 139

Base details

Website, pricing, platforms and company facts side by side.

tawk.to
Cent
Website tawk.to beta.cent.co
Company Startup from the United States
Listed in

Features and specs

What each product offers, as listed by its team.

tawk.to 6 features
Cent 5 features
  • Free Plan
    tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more. This is beneficial for small businesses and startups that want a cost-effective solution.
  • Customizable Widget
    The chat widget is highly customizable, allowing businesses to tailor its appearance and functionality to match their branding and user experience needs.
  • Multilingual Support
    tawk.to supports multiple languages, making it a versatile tool for businesses that operate in diverse markets.
  • Integration with Other Tools
    The platform integrates seamlessly with various third-party tools and services, including CMS, CRM systems, and social media platforms, streamlining business operations.
  • Mobile App
    tawk.to offers a mobile app for both iOS and Android, allowing customer service teams to manage chats and assist customers on the go.
  • Reports and Analytics
    The platform provides comprehensive reports and analytics, giving businesses insights into customer interactions and agent performance.

Possible disadvantages

  • Limited Features on Free Plan
    While the free plan is robust, some premium features such as white-labeling, video and voice chat are only available on paid tiers.
  • No Automation Features
    tawk.to lacks advanced automation features such as chatbots, which are available in some competing live chat solutions.
  • User Interface Complexity
    Some users find the user interface to be complicated and not as intuitive as other live chat solutions, which can result in a steeper learning curve.
  • Customer Support
    While tawk.to offers a comprehensive help center, some users have reported that response times from customer support can be slow during peak times.
  • Dependency on Internet Connection
    Like most cloud-based services, tawk.to depends on a stable internet connection. Downtime or slow internet can severely hamper its functionality.
  • Decentralized Platform
    Cent operates on a decentralized infrastructure, allowing for increased security and reduced censorship compared to traditional platforms.
  • Monetization Opportunities
    Content creators can earn directly from their work through tips and sales in cryptocurrencies, providing an alternative revenue stream.
  • Focus on Creativity
    The platform is designed to encourage creativity by allowing users to freely share and interact with others' content in a supportive environment.
  • Community Engagement
    Cent provides features that enhance community interaction and engagement, fostering collaboration and feedback among users.
  • Cryptocurrency Integration
    The seamless integration with cryptocurrencies allows for easy transactions and potentially lower fees compared to traditional financial systems.

Possible disadvantages

  • Learning Curve
    New users might find the initial experience challenging due to the need to understand decentralized platforms and cryptocurrency usage.
  • Market Volatility
    Since earnings can be in cryptocurrency, users are exposed to market volatility which can affect the value of their earnings.
  • Limited User Base
    As it is a relatively new platform, Cent might have a smaller user base compared to established social media platforms, possibly limiting reach.
  • Technical Issues
    Decentralized platforms can encounter unique technical challenges and bugs that may affect user experience and platform stability.
  • Variable Content Quality
    Due to the open nature of Cent, content quality can vary significantly, which can affect user satisfaction and platform reputation.

Analysis

An editorial look at what each product does well and who it suits.

tawk.to
Cent

Overall verdict

  • Overall, Tawk.to is a good solution for businesses seeking an affordable, feature-rich live chat tool to enhance their customer service. While it does lack some advanced features found in paid alternatives, its cost-effectiveness and ease of use make it a popular choice among small to medium-sized businesses.

Why this product is good

  • Tawk.to is a widely used live chat solution that offers various features beneficial for businesses looking to improve customer communication. It is primarily appreciated for being free, easy to integrate with websites, and offering features like chat monitoring, visitor tracking, and multilingual chat support. Additionally, it provides mobile apps for both iOS and Android, allowing customer support agents to respond to queries on-the-go.

Recommended for

    Small to medium-sized businesses, startups, and entrepreneurs looking for a budget-friendly chat solution to engage with website visitors in real-time and improve their customer support experience.

No analysis of Cent yet.

Videos

Walkthroughs and reviews on video.

tawk.to 3 videos + Add
Cent 3 videos + Add

Tawk.to review — unbelievably rich live chat software for free

More videos

  • Review - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • Review - Complete Tawk.to Live Chat Product Review Video

How 50 Cent Bullied Hip-Hop With ‘Get Rich Or Die Tryin’’ | Genius News

More videos

  • Review - 50 Cent - The Massacre Album Review
  • Review - 50 Cent: Blood On The Sand Review - 2009's GOTY

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
tawk.to
Cent
100% 100%
0% 0%
100% 100%
0% 0%
0% 0%
100% 100%

User comments

Share your experience with using tawk.to and Cent. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

tawk.to no reviews yet
Cent no reviews yet

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We have no reviews of Cent yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

tawk.to 47 mentions
Cent 1 mention
  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like... Source: about 3 years ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: over 3 years ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: over 3 years ago

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Alternatives to tawk.to and Cent

When comparing tawk.to and Cent, you can also consider the following products.