Software Alternatives, Accelerators & Startups

Sumo Logic VS Userback

Compare Sumo Logic VS Userback and see what are their differences

Sumo Logic logo Sumo Logic

Sumo Logic is a secure, purpose-built cloud-based machine data analytics service that leverages big data for real-time IT insights

Userback logo Userback

Visual. Feedback. Fast. See any web page through your customers eyes with video screen capture and annotated screenshots.
  • Sumo Logic Landing page
    Landing page //
    2023-10-20
  • Userback Landing page
    Landing page //
    2022-03-08

Userback is a customer feedback solution that lets you collect and manage high-quality feedback from websites and applications using video and annotated screenshots.

Built for designers, developers, product managers and web agencies, Userback will save you time by managing feedback for all your projects in one place.

Userback

$ Details
paid Free Trial $59.0 / Monthly (Unlimited feedback)
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari

Sumo Logic features and specs

No features have been listed yet.

Userback features and specs

  • Screenshot Capturing: Yes
  • Screen recording: yes
  • Annotations: Yes
  • Integrations: Yes
  • Collaboration Tools: Yes
  • Clean UI: Yes
  • Customizable: Yes
  • Feedback widget: Yes
  • Feedback & Commenting: Yes
  • Free Trial: 14-day free trial, no credit card required
  • GDPR Compliant: Yes
  • Browser Extensions: Yes
  • Branding: Yes

Sumo Logic videos

Sumo Logic 2013 Year in Review

More videos:

  • Demo - Next Generation Log Management & Analytics - Demo of Sumo Logic

Userback videos

Userback Demo

More videos:

  • Review - Userback Review on AppSumo
  • Review - Userback Review - Frictional Client / User Feedback, This One You Don't Want To Miss
  • Demo - UserBack: How To Use This Awesome Tool - Website Maintenance Demo
  • Demo - Userback Overview Video

Category Popularity

0-100% (relative to Sumo Logic and Userback)
Monitoring Tools
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100
Log Management
100 100%
0% 0
Customer Feedback
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Sumo Logic and Userback

Sumo Logic Reviews

10 Best Grafana Alternatives [2023 Comparison]
Sumo Logic is able to process big data, which means that it is aimed at companies that have a lot of data. In other words, Sumo Logic is aimed at big corporations with big budgets.
Source: sematext.com
11 Best Splunk Alternatives
Sumo Logic is a SaaS-based log management application that can monitor both on-premises and cloud-based services. The platform includes integrations for AWS, Microsoft Azure, Google Cloud, Kubernetes, and Docker, allowing it to work alongside your current tools and services.
8 Dynatrace Alternatives to Consider in 2021
Sumo Logic is an APM platform that promises faster troubleshooting with integrated logs, metrics, and traces. It focuses on cloud operations and providing analytics to support developers. It has multi-cloud support with over 150 apps that you can integrate with your work. It promises security, scalability, reliability, and performance by ensuring that data is unlimited for...
Source: scoutapm.com
Top 5 NGINX Log Analyzer Tools – Driving Business Growth with Data
Sumo Logic offers an application to analyze NGINX server logs. In addition to analyzing NGINX server performance, the tool can monitor complex transactions and track usage patterns. It uses machine learning capabilities to efficiently analyze huge amounts of logs. The unified logging system enables developers to monitor and troubleshoot issues in real-time, allowing faster...
Top 21 Log Management Software Tools
Sumo Logic is a unified logs and metrics platform that helps you analyze your data in real-time using machine-learning, Sumo Logic can quickly depict the root cause of any particular error or event, and it can be setup to be constantly on guard as to what is happening to your apps in real-time. Sumo Logic’s strong point is its ability to work with data at a rapid pace,...

Userback Reviews

We have no reviews of Userback yet.
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Social recommendations and mentions

Based on our record, Userback should be more popular than Sumo Logic. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Sumo Logic mentions (1)

  • Roadmap for July
    He's coming with years of experience of having architected systems at Uber, Flock, Sumo Logic and was a founding engineer who helped design the cryptography primitives at Zeta. Someone of his caliber coming onboard means that we'll be able to ship nicer things faster. 🎉. Source: almost 3 years ago

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 1 year ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: over 1 year ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 2 years ago

What are some alternatives?

When comparing Sumo Logic and Userback, you can also consider the following products

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Marker.io - Visual feedback and bug reporting tool for websites

Dynatrace - Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

LogicMonitor - LogicMonitor is the SaaS performance monitoring platform for the world's best IT teams. Deploy Fast, Monitor More, Improve Ops.

BugHerd - BugHerd: The Website Feedback Tool for Agencies