Substack Reviews

HubSpot Reviews

1. MaryRhoades

   6 months ago
   I dont understand the hype

   I have used HubSpot, and I’ll be honest it wasn’t love at first use. People hype it as the all-in-one marketing/crm/sales tool, but for me it often felt more complicated than it needed to be.

   First off, the interface looks clean, but navigating deep menus and figuring out where things live took longer than I expected. Especially as a smaller user not an enterprise team it sometimes felt like I was learning a giant software just to do basic things like setting up an email or tracking a lead.

   The CRM itself works fine in theory, but customizing fields and pipelines was way clunkier than other CRMs I’ve tried. I felt like I was bending the tool to my process instead of the other way around and that’s backwards in my book.

   Another thing: some features feel half-baked or overly complex, especially if you’re not a marketing automation pro. Workflows, sequences, analytics they’re powerful, but they also require a lot of clicking and re-reading help docs before you get them right.

   And then there’s pricing. HubSpot’s free plan looks great on paper, but you hit limits fast and once you upgrade, it gets pricey quick for what you actually use. I ended up feeling like I was paying for a lot of features I barely touched.

   That said, HubSpot does have strengths it integrates a ton of tools under one roof and works well if you’re already deeply invested in their ecosystem. But for me personally? It never clicked the way simpler, more intuitive platforms did.

   Bottom line: HubSpot is solid and powerful, but I didn’t love it felt too big, too complex, and not really tailored to the way I work.

2. Richard Sandown

   · CEO at Camprs · 10 months ago
   Great CRM for Small and Growing Sales Teams

   We started with Hubspot and it has served us well for over 3 years now. Its a straight forward CRM that serves the needs of our sales team well without overcomplicating things with hard to configure settings or other functionality we don't need. The user interface is much easier to navigate compared to other CRMs I worked with in previous roles.

   🏁 Competitors: Salesforce, Pipedrive, Zoho CRM

   👍 Pros:    Easy to use ui|Great for small teams who just need a crm that works|Easy to get started with

   👎 Cons:    Lacks some of the more advanced features that require custom integration work, but we haven't needed those at our company.

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HubSpot mentions (13)

• How to start email marketing alone? (beginner wanting to learn)

  Once the leads list is ready then setup email campaigns using hubspot.com , instantly.ai or snov.io (if you're just starting with low budget). Source: about 3 years ago

• Guest post and link insertion.

  Hi guys, I require hubspot.com and due.com for paid link insertion and guest post hit me up with reasonable prices, I am looking for a quick deal. Source: over 3 years ago

• need help finding a program for real estates

  You need a good CRM system to keep track of everything. Try hubspot.com. They offer a free account that gives you limited CRM and some marketing tools. Source: over 3 years ago

• I compiled a list of free startup tools that I believe are worth sharing.

  Do you have any expirience with hubspot.com or other free crm tools beside zoho? Source: over 3 years ago

• Ticketing system for customer service

  I think HubSpot and Tawk are really good value-for-money options. Source: almost 4 years ago