Steemit VS Freshdesk

Steemit Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Steemit mentions (35)

• Why the reddit API changes signal a data boom and why we need to decentralize reddit NOW. Please read

  There are decentralized Reddit alternatives already, go check Steemit and Peakd. Source: 11 months ago

• Reddit alternatives

  Steemit: steemit.com A blockchain-based platform where users can earn cryptocurrency for creating and curating content. - Source: dev.to / 11 months ago

• Show HN: Non.io, a Reddit-like platform Ive been working on for the last 4 years

  In concept similar to https://steemit.com. - Source: Hacker News / 11 months ago

• Reddit sparks outrage after a popular app developer said it wants him to pay $20 million a year for data access

  Very interesting to see https://steemit.com/ near the top of that list. I remember when they got started, interesting to see how much they’ve grown. Source: 12 months ago

• Reddit may force Apollo dev and other third party clients to shut down

  Also, steemit where getting upvotes makes you money or something? I dunno, it's an alternative. Source: 12 months ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago