Freshdesk VS Reddit

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Reddit Reviews

1. fzhsd

   | wall at tree | 10 months ago
   reddit review

   i like reddit very much

   🏁 Competitors: Hyprland

   👍 Pros:    Bad|Stupid

   👎 Cons:    I love reddit

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Reddit mentions (3294)

• Balls-a-Lot

  If you keep disclosing my name on reddit.com I'm gonna be in your walls. Source: 5 months ago

• I'm new why doesn't this work

  Unless somehow your PC has some specific lock against letting you browse to reddit.com. Source: 5 months ago

• I'm a terrible person.

  This post is kind of a social experiment because I noticed if I sprinkled a mild amount of douchebaggery in my clips people would talk about it and the post gets engagement and whatnot, went out to commit a crime and post it to reddit.com to see what happens. Source: 5 months ago

• Opening a web link using a Steam library shortcut?

  In the bottom left of the Steam client click on "Add game" -> "Add Non-Steam game". Search the list for your preferred browser, select it and click on "Add selected applications". Right-click the entry for your browser in your library, click on "Properties". In Start options, enter the URL for the website you need to open, e.g. https://reddit.com Rename the entry however you want. Source: 5 months ago

• Humiliation

  Humiliation makes you angry so you go on reddit.com and make a pathetic post that ultimately humiliates you? you're very smart. Source: 5 months ago