StatusGator saves you time and keeps your team informed. We aggregate the status of all the cloud services you depend on, monitor all your websites, and provide a single status page for your team.
We aggregate the status 3,000 cloud services by collecting data from their official published status pages. In addition, we monitor all your websites and web applications through an easy-to-use system.
Features:
Status pages with the status of all the vendors your team relies on (like AWS, Google Cloud, Zoom, etc.)
Customizable and brandable pages can be shared with your employees, team, users, or stakeholders.
Instant notification to Slack, Teams, SMS, email, or incident management tools on status changes.
Historical data for detailed vendor performance analysis.
No features have been listed yet.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than StatusGator. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Interesting. What's the difference from https://statusgator.com/ ? - Source: Hacker News / 5 days ago
StatusGator | Full Stack Rails Developer | Remote, Worldwide | Full-Time StatusGator is a tiny team of Rails experts building a useful tool that IT teams use to aggregate the status of all their cloud vendors. We are looking for a full-time Rails developer to join our team. Applications are encouraged from anywhere in the world -- we are distributed around the globe. Read more and apply:... - Source: Hacker News / over 1 year ago
StatusGator is a monitoring service that lets you monitor 3 cloud services forever. Use it to monitor your web host, your no code tools, GitHub, etc. -- whatever it is you depend on. Source: about 2 years ago
We use https://statusgator.com with great success. - Source: Hacker News / over 2 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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