Software Alternatives, Accelerators & Startups

StatusGator VS Zendesk

Compare StatusGator VS Zendesk and see what are their differences

StatusGator logo StatusGator

Monitor all your hosted applications, vendors, and websites, and keep your team informed of outages. StatusGator is the world's premier status aggregator, status page, and website monitoring tool.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • StatusGator Landing page
    Landing page //
    2023-05-03

StatusGator saves you time and keeps your team informed. We aggregate the status of all the cloud services you depend on, monitor all your websites, and provide a single status page for your team.

We aggregate the status 3,000 cloud services by collecting data from their official published status pages. In addition, we monitor all your websites and web applications through an easy-to-use system.

Features:

  1. Status pages with the status of all the vendors your team relies on (like AWS, Google Cloud, Zoom, etc.)

  2. Customizable and brandable pages can be shared with your employees, team, users, or stakeholders.

  3. Instant notification to Slack, Teams, SMS, email, or incident management tools on status changes.

  4. Historical data for detailed vendor performance analysis.

  • Zendesk Landing page
    Landing page //
    2024-05-06

StatusGator

$ Details
freemium $79.0 / Monthly (Monitor 25 services or websites)
Platforms
Google Chrome
Release Date
2015 January

StatusGator features and specs

  • Website Monitoring: Yes
  • Cloud Monitoring: Yes
  • Uptime Monitoring: Yes
  • Status Page: Yes

Zendesk features and specs

No features have been listed yet.

StatusGator videos

StatusGator short review

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to StatusGator and Zendesk)
Website Monitoring
100 100%
0% 0
Customer Support
0 0%
100% 100
Monitoring Tools
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare StatusGator and Zendesk

StatusGator Reviews

We have no reviews of StatusGator yet.
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Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than StatusGator. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

StatusGator mentions (4)

  • Show HN: Arewedownyet.com
    Interesting. What's the difference from https://statusgator.com/ ? - Source: Hacker News / 5 days ago
  • Ask HN: Who is hiring? (December 2022)
    StatusGator | Full Stack Rails Developer | Remote, Worldwide | Full-Time StatusGator is a tiny team of Rails experts building a useful tool that IT teams use to aggregate the status of all their cloud vendors. We are looking for a full-time Rails developer to join our team. Applications are encouraged from anywhere in the world -- we are distributed around the globe. Read more and apply:... - Source: Hacker News / over 1 year ago
  • Have a Freemium plan? Share your product here
    StatusGator is a monitoring service that lets you monitor 3 cloud services forever. Use it to monitor your web host, your no code tools, GitHub, etc. -- whatever it is you depend on. Source: about 2 years ago
  • How do you folks monitor external dependencies at scale
    We use https://statusgator.com with great success. - Source: Hacker News / over 2 years ago

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing StatusGator and Zendesk, you can also consider the following products

IsDown App - Monitor all your cloud services with our status page aggregator. IT teams choose IsDown to monitor all their vendors and get alerts whenever an outage occurs. Integration with Datadog, PagerDuty, Slack, Microsoft Teams, and a lot more.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

IncidentHub - Monitor all your cloud and SaaS services in one place before incidents impact your applications.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

StatusPage.io - StatusPage.io is the best way for web infrastructure, developer API, and SaaS companies to get set up with their very own status page in minutes. Integrate public metrics and allow your customers to subscribe to be updated automatically.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!