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StarterCRM VS Freshsales CRM

Compare StarterCRM VS Freshsales CRM and see what are their differences

Pipedrive
Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams. featured
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StarterCRM logo StarterCRM

Customer Management

Freshsales CRM logo Freshsales CRM

A full-fledged CRM for high-velocity sales teams.
  • StarterCRM Landing page
    Landing page //
    2021-07-29
  • Freshsales CRM Landing page
    Landing page //
    2024-05-06

StarterCRM features and specs

  • User-Friendly Interface
    StarterCRM offers a clean and intuitive interface that makes it easy for users to navigate and access the features they need without a steep learning curve.
  • Affordable Pricing
    The platform provides competitively priced plans which makes it accessible for small to medium-sized businesses looking for an effective CRM solution without breaking the bank.
  • Comprehensive Feature Set
    StarterCRM includes a wide range of features including contact management, sales automation, and analytics, offering a complete solution for businesses seeking to manage their customer relationships effectively.
  • Customizable Solutions
    The platform allows users to customize various features and workflows to tailor the CRM to their specific business needs.
  • Reliable Customer Support
    StarterCRM offers responsive customer service, providing support through multiple channels to assist users with any issues or questions.

Possible disadvantages of StarterCRM

  • Limited Integrations
    StarterCRM has a more limited range of third-party software integrations compared to some other CRM solutions, which may be a drawback for businesses needing advanced connectivity.
  • Scalability Concerns
    While great for small businesses, StarterCRM might not offer the scalability or enterprise-level features needed for larger organizations as they grow.
  • Mobile App Limitations
    Some users have noted that the mobile app lacks the full functionality of the desktop version, which can hinder productivity for those needing CRM access on the go.
  • Customization Complexity
    Although customizable, some features may require additional time and technical know-how to set up properly, which could pose challenges for non-technical users.

Freshsales CRM features and specs

  • Ease of Use
    Freshsales CRM has an intuitive and user-friendly interface that allows users to navigate through the system with minimal training.
  • Customization
    Offers extensive customization options for fields, pipelines, and workflows, allowing businesses to tailor the CRM to their specific needs.
  • Integrations
    Seamlessly integrates with a variety of other software and tools, including email, calendar, and marketing automation platforms.
  • Automation
    Provides robust automation features, enabling users to automate repetitive tasks and workflows, which increases efficiency.
  • Communication Tools
    Includes built-in communication tools such as email, phone, and chat, allowing for centralized communication within the CRM.
  • Reporting and Analytics
    Offers powerful reporting and analytics tools that help users make data-driven decisions by providing insights into sales performance and customer interactions.
  • Affordable Pricing
    Provides a range of pricing plans, including a free tier, making it accessible for small and medium-sized businesses.
  • Mobile App
    Features a mobile application that lets users access and manage their CRM data on the go.

Analysis of Freshsales CRM

Overall verdict

  • Freshsales CRM is generally well-regarded for its ease of use and comprehensive functionality. It is considered a strong contender in the CRM market, particularly for small to medium-sized businesses looking for an all-in-one solution.

Why this product is good

  • Freshsales CRM is often considered a good choice for businesses due to its intuitive user interface, robust features, and seamless integration with other Freshworks products. It offers automation tools, AI-powered insights, and customization options that help streamline the sales process and increase efficiency.

Recommended for

    Freshsales CRM is recommended for small to medium-sized businesses, sales teams looking for an easy-to-use platform with extensive features, and companies that are already using other products within the Freshworks ecosystem.

StarterCRM videos

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Freshsales CRM videos

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Freshsales CRM Tool Review, Pricing, and Features

More videos:

  • Demo - Freshsales CRM Demo
  • Demo - Freshsales CRM Demo | Freshsales Explained in Under 7 Minutes
  • Tutorial - FreshSales CRM Tutorial in 2024: How To Use FreshWorks CRM
  • Review - Freshsales CRM Honest Review - Watch Before Using
  • Demo - Freshsales CRM Demo & Full Overview

Category Popularity

0-100% (relative to StarterCRM and Freshsales CRM)

StarterCRM

Freshsales CRM

CRM
1 1%
CRM
99% 99
Sales Workflow
100 100%
Sales Workflow
0% 0
Sales
1 1%
Sales
99% 99
CRM Platforms
0 0%
CRM Platforms
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare StarterCRM and Freshsales CRM

StarterCRM Reviews

We have no reviews of StarterCRM yet.
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Freshsales CRM Reviews

Top 21 Salesforce’s Competitors and Alternatives
Freshworks offers Freshsales, an AI-enabled solution for sales. This cloud-based platform provides lead scoring, phone, and email communications, and activity capturing. Although Freshsales can meet the needs of businesses of all sizes, it is best suited for SMBs.
Source: bstrategyhub.com
14 Best Copper CRM Alternatives to Use in 2022
Freshsales is a reliable Copper alternative that can help you grow your business. This sales-focused CRM solution provides you the capabilities to optimize your sales cycle and maximize your revenue. Freshsales helps automate time-consuming tasks so you can focus more on forming stronger relationships with your customers. It unifies customer data to help you get complete...
Source: www.bigcontacts.com
8 Best CRM for eCommerce Business in 2019
Freshsales has made a name for itself in the CRM user experience department, with its simple and easy-to-use interface. But that’s not all Freshsales CRM does. It does away with the need for bulky setup procedures and integrations that take hours to be up and running. It collates all the functions of a legacy CRM system and gives eCommerce firms a dynamic solution to manage...
Source: www.softwaresuggest.com
Looking for a Salesforce alternative?
Try Freshworks CRM (formerly Freshsales)—one of the best Salesforce alternatives that costs less and scales with you as you grow.
Source: www.freshworks.com

Social recommendations and mentions

Based on our record, Freshsales CRM seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

StarterCRM mentions (0)

We have not tracked any mentions of StarterCRM yet. Tracking of StarterCRM recommendations started around Mar 2021.

Freshsales CRM mentions (1)

  • Freshworks MarketPlace apps using JavaScript Frameworks
    This template will show you how to build apps that uses the Customer data from the CRM product of Freshworks called Freshsales. This sample app will showcase the various apis and interfaces you can use to interface with the CRM product. If you are not familiar with these apis or if your are just starting to build an app using the CRM capabilities, this is the starter template you should be using. - Source: dev.to / over 3 years ago

What are some alternatives?

When comparing StarterCRM and Freshsales CRM, you can also consider the following products

TrackerGO - CRM for managing sales leads and marketing automation

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Agile CRM - Agile CRM (Customer relationship management) features modern CRM with marketing automation, social suite & web analytics, allowing small businesses to sell and market like the Fortune 500.

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

SugarCRM - SugarCRM enables businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market.

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