Software Alternatives, Accelerators & Startups

Stackshare VS Zendesk

Compare Stackshare VS Zendesk and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Stackshare logo Stackshare

StackShare is a comprehensive website that gives its users the chance to organize and share their technology stack with the rest of the community.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • Stackshare Landing page
    Landing page //
    2022-12-20
  • Zendesk Landing page
    Landing page //
    2024-05-06

Stackshare features and specs

  • Comprehensive Technology Stack Information
    Stackshare provides detailed information about various technologies, including programming languages, frameworks, libraries, and tools. This helps users to make informed decisions about the technology stacks they should use for their projects.
  • User-Generated Reviews
    The platform allows users to share their experiences and reviews about the tools and technologies they use. This social proof can be valuable for others considering similar technologies.
  • Comparisons and Alternatives
    Stackshare allows users to compare different technologies side-by-side and explore alternatives, which can be useful for evaluating the pros and cons of various options.
  • Community and Networking
    Users can follow companies and their tech stacks, engage in discussions, and connect with other professionals, fostering a sense of community and networking opportunities.
  • Technology Trends
    The platform provides insights into current technology trends and popular tools, helping users stay updated with the latest advancements in the tech industry.

Possible disadvantages of Stackshare

  • Limited Depth in Some Areas
    While Stackshare offers a broad overview of many technologies, it might lack in-depth information or expert analysis on some specific tools or less popular technologies.
  • Reliance on User-Generated Content
    The quality and accuracy of the information can vary since a significant portion of the content comes from user contributions. This can be both a strength and a weakness.
  • Potential for Bias
    User reviews and recommendations can be subjective and may reflect personal biases or isolated experiences, which might not always be representative of the general consensus.
  • Login Requirement
    To access full features and contribute to the platform, users need to create an account and log in, which might be a barrier for those looking for quick information.
  • Not Always Up-to-Date
    Some information on the site can become outdated as technology rapidly evolves. Users need to verify that the data they are relying on is current.

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

Stackshare videos

[500 STARTUPS DEMO DAY 2015] BATCH 14, StackShare

More videos:

  • Review - StackShare- Kelli Lampkin

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Stackshare and Zendesk)
Software Marketplace
100 100%
0% 0
Customer Support
0 0%
100% 100
Software Recommendations
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Stackshare and Zendesk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Stackshare and Zendesk

Stackshare Reviews

Software Launch Platforms: Leading Product Hunt Alternatives
Stackshare is a developer-centric platform that allows users to explore, compare, and build stacks using popular software tools. With a strong focus on developers, Stackshare offers an excellent opportunity to showcase software products and gain traction with a technical audience.
Exploring SaaS Directories: The Path to Optimal Software Selection
StackShare offers insights into the technology stacks of various companies, including SaaS products, tools, and services used, aiding businesses in technology decision-making, providing valuable insights for software architecture planning. stackshare.io
Source: cloudtweaks.com

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Stackshare should be more popular than Zendesk. It has been mentiond 26 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Stackshare mentions (26)

  • Ask HN: Which apps tell you about which shoulders of giants they stand on
    For web apps, see https://stackshare.io/ For many desktop apps, if you go into Help > About, you'll see a list of all the open source libraries used, and their associated licenses (as required by the license). In Chrome, go to chrome://credits/. - Source: Hacker News / 9 months ago
  • Tech radar: Keep an eye on the technology landscape
    Stackshare - Aimed for companies building their technical stack. - Source: dev.to / 11 months ago
  • "What tech stack does this person use" - Are there any articles/wikis that lists of solution tech stacks of famous engineers or STEM "influencers" / content creators?
    I don't know much about 'influencers' but https://builtwith.com/ is good for seeing what some public facing website is built with, https://stackshare.io/ tends to have a little more information about backends of sites and https://usesthis.com/ has a lot of interviews with various people about what they use. Source: almost 2 years ago
  • A question on tech stack for experienced technical-founders
    You could look at https://stackshare.io/ for some inspiration or validation. Source: about 2 years ago
  • Ask HN: How do you get companies to talk to you about their problems?
    - look at databases of tech stacks (https://stackshare.io/ is one), the company websites where any logos were mentioned, anywhere we could get an info that this company was using one of the alternative tools. - Source: Hacker News / about 2 years ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 3 years ago
View more

What are some alternatives?

When comparing Stackshare and Zendesk, you can also consider the following products

AlternativeTo - AlternativeTo lets you find apps and software for Windows, Mac, Linux, iPhone, iPad, Android, Android Tablets, Web Apps, Online, Windows Tablets and more by recommending alternatives to apps you already know.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SaaSHub - Find and promote software that will help you grow your business or to be more productive.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Product Hunt - A website that lets users share and discover new products

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!