Software Alternatives & Reviews

SoGoSurvey VS Intercom

Compare SoGoSurvey VS Intercom and see what are their differences

SoGoSurvey logo SoGoSurvey

SoGoSurvey offers customer experience, employee engagement, and survey solutions for large enterprises, small businesses, nonprofits, and individuals.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • SoGoSurvey Landing page
    Landing page //
    2023-07-27

SoGoSurvey is an enterprise feedback management platform that seamlessly automates data collection and analysis. From designing and distributing a questionnaire to analysis and recommendations, the SoGoSurvey platform does everything with ease and at a level of sophistication that’s rare in the industry.

SoGoSurvey sets itself apart from competitors through its consistently high user ratings, second-to-none reporting engine, industry-leading data security, and best-in-class, 24/7 customer support.

  • Intercom Landing page
    Landing page //
    2023-07-05

SoGoSurvey

$ Details
freemium $25.0 / Monthly (Free trials and free plans are also available!)
Platforms
Windows Linux Android iPhone Mac OSX Web Windows Phone Browser

SoGoSurvey videos

6 Benefits of a Stellar Customer Review Strategy | SoGoSurvey

More videos:

  • Review - Improving Performance Reviews, Part I | SoGoSurvey
  • Review - Online Reviews Heat Up Summer Business | SoGoSurvey

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to SoGoSurvey and Intercom)
Surveys
100 100%
0% 0
Customer Support
0 0%
100% 100
Forms And Surveys
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using SoGoSurvey and Intercom. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare SoGoSurvey and Intercom

SoGoSurvey Reviews

15 Best SurveyMonkey Alternatives in 2022
Association for Utah Community Health (AUCH) used SoGoSurvey to design surveys and uncover people’s needs. Despite having an in-house team of developers, they needed a survey tool to create surveys in real-time.
Source: qualaroo.com
12 Best SurveySparrow Alternatives With Pricing and Features
With SoGoSurvey now, they do not face such problems. In the words of Shelly Philips, the Data Resources Coordinator, “SoGoSurvey was way ahead of the competition in the top slot with the second contender much further down…Its reporting capabilities varied, and advanced question types and easy customization were especially important to AUCH.”
Source: qualaroo.com
7 Great Survey Software Alternatives to SurveyMonkey
SoGoSurvey’s distribution module lets you share surveys through email or social media. You can also track response engagement. The software analyzes data in real-time and creates customizable reports. SoGoSurvey’s reporting module offers 18 types of reports.

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SoGoSurvey mentions (0)

We have not tracked any mentions of SoGoSurvey yet. Tracking of SoGoSurvey recommendations started around Mar 2021.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing SoGoSurvey and Intercom, you can also consider the following products

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Google Forms - Simple web forms from Google.

Drift - A messaging app that helps you grow your business.