Socket.io Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Socket.io mentions (720)

• Socket.io Connection Issues on localhost!

  When developing web applications, you might encounter connectivity issues between your client and server when using Socket.io on localhost. - Source: dev.to / 17 days ago

• WebSockets

  There are various libraries that let you create a ws server (similar to how express lets you create an HTTP server) Https://www.npmjs.com/package/websocket Https://github.com/websockets/ws Https://socket.io/. - Source: dev.to / 22 days ago

• Create a Chat with Laravel and Socket.io

  Previously we created a chat with pusher. But this time we are going to do it with Socket.io. Socket.io is a NodeJS library. With it we can create our own servers. This is cheaper than using pusher server and we have more control on the code. - Source: dev.to / about 1 month ago

• Building a GitHub activity feed with Node.js and Socket.io

  The first is the script tag in the head of our HTML document that loads the Socket.IO client library. This script tag includes the Socket.IO client library that will communicate with our socket.io server from the code above. - Source: dev.to / about 2 months ago

• Mastering Microservices: A Hands-On Tutorial with Node.js, RabbitMQ, Nginx, and Docker

  Before diving into this tutorial, if you find microservices mysterious, check out my previous article for a detailed explanation. In this hands-on tutorial, we'll build a real-time chat server using Node.js, Socket.io, RabbitMQ, and Docker. Get ready for a practical journey into the world of microservices! Let's begin. - Source: dev.to / 4 months ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago