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Snipe-IT VS Intercom

Compare Snipe-IT VS Intercom and see what are their differences

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Snipe-IT logo Snipe-IT

Managing assets with a Google doc or a shared Excel spreadsheet is more common than you think.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Snipe-IT Landing page
    Landing page //
    2022-03-12
  • Intercom Landing page
    Landing page //
    2023-07-05

Snipe-IT videos

+ Add

Snipe-IT Turbo Tutorial: Custom Fields

More videos:

  • Review - Part 6 | Importing Assets In Snipe-IT
  • Review - Snipe-IT Promo

Intercom videos

+ Add

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Snipe-IT and Intercom)

Snipe-IT

Intercom

Asset Management
100 100%
Asset Management
0% 0
Customer Support
0 0%
Customer Support
100% 100
IT Asset Management
100 100%
IT Asset Management
0% 0
CRM
0 0%
CRM
100% 100

User comments

Share your experience with using Snipe-IT and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Snipe-IT and Intercom

Snipe-IT Reviews

12 Best Asset Management Software For IT Teams In 2023
Why I picked Snipe-IT: I chose Snipe-IT because of its ability to allow you to customize the software to your needs. Its open-source design lets you modify the software to your liking so you can better manage your IT inventory like licenses, software, computers, smartphones, and more.
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Snipe-IT is an open-source ITAM software that provides asset tracking, inventory management, and reporting capabilities. It offers automated asset discovery, hardware and software tracking, and depreciation management, making it easy for organizations to manage their assets and track their value over time. Snipe-IT’s user-friendly interface and customizable dashboards make...
Source: infraon.io
Top 7 Alternatives To Snipe-IT (ITAM Tool)
Complexity: Setting up and configuring Snipe-IT can be complex and challenging, especially for smaller organizations.Overall, while Snipe-IT is a robust ITAM tool, it may not be the best fit for every organization's IT team’s needs. Thus, it's important to weigh the benefits and drawbacks of any ITAM tool before making a decision.In light of this, let’s explore the...
Source: www.zluri.com
Top 10 Free It Asset Management Software
Snipe-IT Free Open Source Asset Management Software. Always know where your IT assets are, what’s out for repair, and when your service contracts are up. Never re-buy a license key again because you lost track of it.
Source: cloudsmallbusinessservice.com
Best Free Asset Tracking Software
As a web-based open source platform, Snipe-IT is a great choice for tinkerers who are comfortable adding their own third-party integrations to build the asset tracking software they need. It's very secure and updated regularly – a huge boon for any open source program – though you'll need to manually update it each time. Functionality is pretty basic: Snipe-IT tracks assets...
Source: tech.co

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
Source: www.marketermilk.com
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.
Source: www.nectardesk.com

Social recommendations and mentions

Based on our record, Snipe-IT seems to be a lot more popular than Intercom. While we know about 96 links to Snipe-IT, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Snipe-IT mentions (96)

  • Inventory for Insurance Purposes?
    At work I use snipeIT to manage our asset inventory, it's fairly quick to spin up with docker and it's quite customisable Https://snipeitapp.com/. Source: 9 months ago
  • Asset Management for family?
    Some of the top options would be https://snipeitapp.com or https://inventree.org I used Inventree briefly and honestly couldn’t bring myself to actually add enough stuff to make it useful for me but the software was solid. Source: 10 months ago
  • New job is overwhelming
    I very strongly disagree, use serial numbers if at all possible, set up Snipe-IT, and you'll never have to change labels again. As long as you are the one handling provisioning, repairs and such, or those who do is allowed access, you'll always know the location, status and ownership of everything in there. Source: 12 months ago
  • Software for entering order details
    This suggestion brought me to https://snipeitapp.com/ which looks interesting! Source: 12 months ago
  • Need help picking a ticketing system
    SnipeIT: Free if self-hosted, with cheap hosting available. It gets tons of love, and the support with the paid version is on point. Link. Source: about 1 year ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Snipe-IT and Intercom, you can also consider the following products

Stockpile - Stockpile is a free online inventory system for small business and at home uses.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

PartKeepr - PartKeepr is an open source inventory management system that you can alter according to the particular requirements of your business or of the area from where you are operating.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

NetBox - NetBox is an open source web application designed to help manage and document computer networks. NetBox was developed specifically to address the needs of network and infrastructure engineers.

Drift - A messaging app that helps you grow your business.

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