Software Alternatives & Reviews

Sine VS Intercom

Compare Sine VS Intercom and see what are their differences

Sine logo Sine

Simple iPad-based visitor registration system for the modern workplace. Visitors simply check-in at your front-desk and your staff are notified of their arrival.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Sine Landing page
    Landing page //
    2023-11-07

Industry-leading Visitor and Contractor Management platform from Honeywell. Features include visitor check-in, badge printing, arrival notifications, emergency alerts and more.

Trusted by 3,000+ customers worldwide to sign-in 65M+ visitors. Get started with a 14 day free trial or request a live product demo from one of our specialists.

  • Intercom Landing page
    Landing page //
    2023-07-05

Sine

Website
sine.co
$ Details
freemium $65.0 / Monthly (750 Check-ins per month)
Platforms
iPad Browser Windows iOS Android Mac OSX Chrome OS Windows Phone
Release Date
2014 January

Sine features and specs

  • Customizable sign-in: Customizable visitor types and check-in questions
  • Badge printing: Complete with a photo ID
  • Reporting: Automated activity reports and exportable data
  • Alerts/notifications: Arrival notifications and emergency evacuation alerts
  • ID scanning: Compatible with US Drivers Licenses
  • Visitor tracking: See who is on site and when
  • Multi location: Roll out to a single site or an entire portfolio

Intercom features and specs

No features have been listed yet.

Sine videos

Welcome to visitor management

More videos:

  • Review - 101 Collins St Case Study

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Sine and Intercom)
Visitor Management System
Customer Support
0 0%
100% 100
Lobby Management
100 100%
0% 0
CRM
0 0%
100% 100

Questions and Answers

As answered by people managing Sine and Intercom.

How would you describe your primary audience?

Sine's answer

Sine caters to facility managers, receptionists, security staff and portfolio managers looking to gain control of their visitor flows throughout their sites.

What makes your product unique?

Sine's answer

Sine combines a simple, easy-to-use visitor sign-in system with a robust, feature-rich dashboard giving facility managers complete control over their site.

Why should a person choose your product over its competitors?

Sine's answer

Sine offers flexible plans and pricing suitable for any workplace from the smallest co-working space to the largest enterprise.

What's the story behind your product?

Sine's answer

We are a part of Honeywell Connected Enterprise in Honeywell International. From our beginning as a small startup in Adelaide to our integration into the Honeywell Forge Performance⁺ suite, we are here to stay and growing fast.

Our visitor and contractor management solution has been rolled out to thousands of companies around the world at locations such as schools, sports stadia, offices, industrial, medical, retail and commercial facilities.

We have offices in Adelaide, South Australia and Atlanta, North America, and operations in Culver City, Los Angeles, New York, the Philippines, and Europe.

Who are some of the biggest customers of your product?

Sine's answer

  • CBRE
  • JLL
  • Coca Cola
  • Subaru
  • Sydney Opera House
  • Royal Children's Hospital Melbourne

User comments

Share your experience with using Sine and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Sine and Intercom

Sine Reviews

We have no reviews of Sine yet.
Be the first one to post

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Sine mentions (0)

We have not tracked any mentions of Sine yet. Tracking of Sine recommendations started around Mar 2021.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Sine and Intercom, you can also consider the following products

Envoy - Visitor registration that's changing how guests are greeted in companies around the world.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

SwipedOn - SwipedOn is a smart but simple visitor management solution. Our paperless gateway makes connecting people intuitive and easy.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

TractionGuest - Safe, secure workplace for all.

Drift - A messaging app that helps you grow your business.