Software Alternatives, Accelerators & Startups

Sales Torch VS Freshsales CRM

Compare Sales Torch VS Freshsales CRM and see what are their differences

Sales Torch logo Sales Torch

Manage prospects effectively.

Freshsales CRM logo Freshsales CRM

A full-fledged CRM for high-velocity sales teams.
  • Sales Torch Landing page
    Landing page //
    2019-07-20
  • Freshsales CRM Landing page
    Landing page //
    2024-05-06

Sales Torch features and specs

  • User-Friendly Interface
    Sales Torch offers a clean and intuitive interface that makes navigation and usage easier for users, even those with limited technical knowledge.
  • Comprehensive Features
    It provides a wide array of tools for sales management, including lead tracking, customer relationship management, and analytics, helping businesses streamline their sales processes.
  • Integration Capabilities
    Sales Torch can be integrated with other popular business applications, allowing for a more seamless workflow and efficient use of data across platforms.
  • Customizability
    Users can tailor the platform to fit their specific needs and sales strategies, enhancing its applicability across different industries and business sizes.

Possible disadvantages of Sales Torch

  • Cost
    The pricing for Sales Torch might be a concern for small businesses or startups with limited budgets, as the cost could be considered high compared to competitors.
  • Learning Curve
    Despite its user-friendly design, some users may encounter a learning curve when fully exploring and utilizing all available features effectively.
  • Limited Offline Access
    Sales Torch primarily functions as a cloud-based service, which might limit accessibility and functionality in areas or situations where the internet connection is unreliable or unavailable.
  • Customer Support
    Some users have reported that response times from customer support can be slower than expected, which could impact issue resolution and user satisfaction.

Freshsales CRM features and specs

  • Ease of Use
    Freshsales CRM has an intuitive and user-friendly interface that allows users to navigate through the system with minimal training.
  • Customization
    Offers extensive customization options for fields, pipelines, and workflows, allowing businesses to tailor the CRM to their specific needs.
  • Integrations
    Seamlessly integrates with a variety of other software and tools, including email, calendar, and marketing automation platforms.
  • Automation
    Provides robust automation features, enabling users to automate repetitive tasks and workflows, which increases efficiency.
  • Communication Tools
    Includes built-in communication tools such as email, phone, and chat, allowing for centralized communication within the CRM.
  • Reporting and Analytics
    Offers powerful reporting and analytics tools that help users make data-driven decisions by providing insights into sales performance and customer interactions.
  • Affordable Pricing
    Provides a range of pricing plans, including a free tier, making it accessible for small and medium-sized businesses.
  • Mobile App
    Features a mobile application that lets users access and manage their CRM data on the go.

Analysis of Freshsales CRM

Overall verdict

  • Freshsales CRM is generally well-regarded for its ease of use and comprehensive functionality. It is considered a strong contender in the CRM market, particularly for small to medium-sized businesses looking for an all-in-one solution.

Why this product is good

  • Freshsales CRM is often considered a good choice for businesses due to its intuitive user interface, robust features, and seamless integration with other Freshworks products. It offers automation tools, AI-powered insights, and customization options that help streamline the sales process and increase efficiency.

Recommended for

    Freshsales CRM is recommended for small to medium-sized businesses, sales teams looking for an easy-to-use platform with extensive features, and companies that are already using other products within the Freshworks ecosystem.

Sales Torch videos

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Freshsales CRM videos

Freshsales CRM Tool Review, Pricing, and Features

More videos:

  • Demo - Freshsales CRM Demo
  • Demo - Freshsales CRM Demo | Freshsales Explained in Under 7 Minutes
  • Tutorial - FreshSales CRM Tutorial in 2024: How To Use FreshWorks CRM
  • Review - Freshsales CRM Honest Review - Watch Before Using
  • Demo - Freshsales CRM Demo & Full Overview

Category Popularity

0-100% (relative to Sales Torch and Freshsales CRM)
CRM
1 1%
99% 99
Email Productivity
100 100%
0% 0
Sales
1 1%
99% 99
Customer Support
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Sales Torch and Freshsales CRM

Sales Torch Reviews

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Freshsales CRM Reviews

Top 21 Salesforceโ€™s Competitors and Alternatives
Freshworks offers Freshsales, an AI-enabled solution for sales. This cloud-based platform provides lead scoring, phone, and email communications, and activity capturing. Although Freshsales can meet the needs of businesses of all sizes, it is best suited for SMBs.
14 Best Copper CRM Alternatives to Use in 2022
Freshsales is a reliable Copper alternative that can help you grow your business. This sales-focused CRM solution provides you the capabilities to optimize your sales cycle and maximize your revenue. Freshsales helps automate time-consuming tasks so you can focus more on forming stronger relationships with your customers. It unifies customer data to help you get complete...
8 Best CRM for eCommerce Business in 2019
Freshsales has made a name for itself in the CRM user experience department, with its simple and easy-to-use interface. But thatโ€™s not all Freshsales CRM does. It does away with the need for bulky setup procedures and integrations that take hours to be up and running. It collates all the functions of a legacy CRM system and gives eCommerce firms a dynamic solution to manage...
Looking for a Salesforce alternative?
Try Freshworks CRM (formerly Freshsales)โ€”one of the best Salesforce alternatives that costs less and scales with you as you grow.

Social recommendations and mentions

Based on our record, Freshsales CRM seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Sales Torch mentions (0)

We have not tracked any mentions of Sales Torch yet. Tracking of Sales Torch recommendations started around Mar 2021.

Freshsales CRM mentions (1)

  • Freshworks MarketPlace apps using JavaScript Frameworks
    This template will show you how to build apps that uses the Customer data from the CRM product of Freshworks called Freshsales. This sample app will showcase the various apis and interfaces you can use to interface with the CRM product. If you are not familiar with these apis or if your are just starting to build an app using the CRM capabilities, this is the starter template you should be using. - Source: dev.to / over 3 years ago

What are some alternatives?

When comparing Sales Torch and Freshsales CRM, you can also consider the following products

SMS Bot Creator - Automate SMS replies using a bot

Zoho CRM - Omnichannel CRM for Businesses of all sizes

InStream CRM - Business relationship management platform - CRM alternative

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

HappyFox Chat - HappyFox Chat is a live chat software for the websites.

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.