Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than restdb.io. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Restdb.io - a fast and straightforward NoSQL cloud database service. With restdb.io you get schema, relations, automatic REST API (with MongoDB-like queries), and an efficient multi-user admin UI for working with data. The free plan allows 3 users, 2500 records, and 1 API request per second. - Source: dev.to / 4 months ago
Imagine you are building a frontend-app and need a way to persist data. You have a pretty good idea of what the data looks like (the schema). Creating CRUD REST APIs built on top of a database is not super-complex, but still requires a lot of setup and plumbing. This takes time and it’s not fun. What about using services like http://restdb.io and http://airtable.com? That is certainly an option, but what if you... - Source: dev.to / about 1 year ago
One of the key benefits of the JAMstack for frontend developers is the ability to focus on building user interfaces without the need for server-side rendering or complex backend logic. This allows for a more agile and efficient development process, as well as the ability to leverage a wide range of third-party APIs and services to build dynamic and engaging user experiences. They can use their favorite UI... - Source: dev.to / over 1 year ago
Since FastAPI is just a web framework, it can be used with nearly any DB/NoSQL DB framework that supports Python and your O/S and database driver of choice. Others have mentioned MongoDB and associated PyMongo derivatives, which is probably going to be your main option. Another alternative would be a hosted No SQL option, such as restdb.io, which can be accessed via a package such as requests or httpx. Source: over 2 years ago
Restdb.io - a fast and simple NoSQL cloud database service. With restdb.io you get schema, relations, automatic REST API (with MongoDB-like queries) and an efficient multi-user admin UI for working with data. Free plan allows 3 users, 2500 records and 1 API requests per second. - Source: dev.to / almost 3 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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