Software Alternatives & Reviews

Remotely.fm VS Intercom

Compare Remotely.fm VS Intercom and see what are their differences

Remotely.fm logo Remotely.fm

The platform podcasters use to record remote interviews in studio quality. Nothing to install. Just hit record.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Remotely.fm Landing page
    Landing page //
    2023-06-15
  • Intercom Landing page
    Landing page //
    2023-07-05

Remotely.fm

Pricing URL
-
$ Details
paid Free Trial $15.0 / Monthly (5 hours of recording per month)

Remotely.fm videos

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Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Remotely.fm and Intercom)
Podcast Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Podcast Hosting
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Remotely.fm and Intercom

Remotely.fm Reviews

  1. Reliable and easy

    We've been using Remotely for a year and never had any technical issues. Recording quality is great, and the branding functionality makes us seem more professional.

    The only con is that it doesn't do live streaming yet, if you need that.

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Remotely.fm should be more popular than Intercom. It has been mentiond 35 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Remotely.fm mentions (35)

  • fixing portrait mode phone footage
    I'm using Premiere Pro 22.1.1. The footage was recorded online using remotely.fm. I've found the distortion effect went away when I stopped using a proxy for the portrait footage. Footage is MPEG4 AAC, H.264. The portrait footage is 720x1080, the landscape footage is 1920 x 1080. If I can ask another question, what do I need to do to be able to edit this footage together in the same sequence? i.e. I guess the next... Source: about 1 year ago
  • Riverside vs Zencastr? For a double-ender podcast (experiencing audio drift).
    Hey there, I'd like to suggest Remotely to add to your platform decision. We've built it with audio drift in mind, you're guaranteed to have all tracks at same length. Source: about 1 year ago
  • footage is pixelated when playing but not when paused
    I recorded a video conversation on podcast software (remotely.fm), it looks pixelated on playback but when I pause the frame looks perfectly crisp. One speaker is 30fps, the other is 26.61 fps. The pixelated speaker is the one at 26.61fps. Can I fix this? If so, how? This will end up in a documentary. Thanks. Source: about 1 year ago
  • Anyone else use anchor for podcasts?
    As for what to use, I personally recommend Remotely. It's a pretty straightforward web-based recorder. They've even got some auto-mix software now that you can use for the episode. If you want to go a step beyond just auto-mixing, you should look at using something like Descript or a true DAW (Digital Audio Workstation) like Audition or Pro Tools. Source: about 1 year ago
  • How to record guest calling in for interview?
    Remotely.fm I have found to be pretty good for video plus audio. They also do just audio calls. Source: over 1 year ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Remotely.fm and Intercom, you can also consider the following products

Zencastr - High Fidelity Podcasting

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

SquadCast.fm - Remote Interviews for Professional Podcasters 🎙️✨🎙️

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Riverside.fm - 🎙 Easily to record remote podcasts and video interviews that look and sound like they were recorded in a professional recording studio.

Drift - A messaging app that helps you grow your business.