Software Alternatives & Reviews

Remotely.fm VS Zendesk

Compare Remotely.fm VS Zendesk and see what are their differences

Remotely.fm logo Remotely.fm

The platform podcasters use to record remote interviews in studio quality. Nothing to install. Just hit record.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • Remotely.fm Landing page
    Landing page //
    2023-06-15
  • Zendesk Landing page
    Landing page //
    2022-03-08

Remotely.fm

Pricing URL
-
$ Details
paid Free Trial $15.0 / Monthly (5 hours of recording per month)

Remotely.fm videos

No Remotely.fm videos yet. You could help us improve this page by suggesting one.

+ Add video

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Remotely.fm and Zendesk)
Podcast Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Podcast Hosting
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Remotely.fm and Zendesk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Remotely.fm and Zendesk

Remotely.fm Reviews

  1. Reliable and easy

    We've been using Remotely for a year and never had any technical issues. Recording quality is great, and the branding functionality makes us seem more professional.

    The only con is that it doesn't do live streaming yet, if you need that.

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, Remotely.fm should be more popular than Zendesk. It has been mentiond 35 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Remotely.fm mentions (35)

  • fixing portrait mode phone footage
    I'm using Premiere Pro 22.1.1. The footage was recorded online using remotely.fm. I've found the distortion effect went away when I stopped using a proxy for the portrait footage. Footage is MPEG4 AAC, H.264. The portrait footage is 720x1080, the landscape footage is 1920 x 1080. If I can ask another question, what do I need to do to be able to edit this footage together in the same sequence? i.e. I guess the next... Source: 12 months ago
  • Riverside vs Zencastr? For a double-ender podcast (experiencing audio drift).
    Hey there, I'd like to suggest Remotely to add to your platform decision. We've built it with audio drift in mind, you're guaranteed to have all tracks at same length. Source: about 1 year ago
  • footage is pixelated when playing but not when paused
    I recorded a video conversation on podcast software (remotely.fm), it looks pixelated on playback but when I pause the frame looks perfectly crisp. One speaker is 30fps, the other is 26.61 fps. The pixelated speaker is the one at 26.61fps. Can I fix this? If so, how? This will end up in a documentary. Thanks. Source: about 1 year ago
  • Anyone else use anchor for podcasts?
    As for what to use, I personally recommend Remotely. It's a pretty straightforward web-based recorder. They've even got some auto-mix software now that you can use for the episode. If you want to go a step beyond just auto-mixing, you should look at using something like Descript or a true DAW (Digital Audio Workstation) like Audition or Pro Tools. Source: about 1 year ago
  • How to record guest calling in for interview?
    Remotely.fm I have found to be pretty good for video plus audio. They also do just audio calls. Source: over 1 year ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Remotely.fm and Zendesk, you can also consider the following products

Zencastr - High Fidelity Podcasting

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SquadCast.fm - Remote Interviews for Professional Podcasters 🎙️✨🎙️

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Riverside.fm - 🎙 Easily to record remote podcasts and video interviews that look and sound like they were recorded in a professional recording studio.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!