Software Alternatives, Accelerators & Startups

Refined GitHub VS Crisp Chat

Compare Refined GitHub VS Crisp Chat and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Refined GitHub logo Refined GitHub

Browser extension that makes GitHub cleaner & more powerful

Crisp Chat logo Crisp Chat

Multi-channel customer support software
  • Refined GitHub Landing page
    Landing page //
    2023-09-26
  • Crisp Chat Landing page
    Landing page //
    2023-03-07

Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:

Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)

Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.

Crisp Chat

Website
crisp.chat
$ Details
freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
Platforms
Browser Android Windows iOS Mac OSX REST API JavaScript PHP Shopify Wordpress
Startup details
Country
France

Refined GitHub features and specs

  • Enhanced User Experience
    Refined GitHub adds numerous features and improvements to GitHub's user interface, making navigation and interaction more intuitive and efficient.
  • Customization Options
    It provides customizable settings that allow users to tailor the experience to their specific needs and preferences.
  • Productivity Boost
    By adding shortcuts, enhancing file views, and streamlining common tasks, Refined GitHub can significantly increase productivity for developers.
  • Open Source
    As an open-source project, it allows the community to contribute, ensuring continuous improvements and timely updates.
  • Improved Code Review
    Features like consolidated views for comments, easier access to file history, and better diffs make code review processes more efficient.

Possible disadvantages of Refined GitHub

  • Browser Compatibility
    As a browser extension, Refined GitHub may not be compatible with all browsers or browser versions, limiting its accessibility.
  • Potential for Bugs
    With continuous updates and community-driven contributions, there is a possibility of encountering bugs or inconsistencies in the tool.
  • Learning Curve
    New users may require some time to familiarize themselves with the additional features and customization options available.
  • Dependency on GitHubโ€™s APIs
    Changes or updates to GitHubโ€™s core platform could potentially break or diminish the functionality of Refined GitHub until patched.
  • Privacy Concerns
    As with any browser extension, users need to be cautious about the permissions granted and the potential for sensitive data exposure.

Crisp Chat features and specs

  • User-Friendly Interface
    Crisp Chat offers an intuitive and easy-to-navigate interface, making it accessible for users without needing extensive technical knowledge.
  • Multi-Channel Support
    The platform supports various communication channels including email, live chat, and social media, helping businesses manage all customer interactions from a single platform.
  • Real-Time Notifications
    Crisp offers real-time notifications for incoming messages, ensuring that responses are timely, which can enhance customer satisfaction.
  • Customizable Chatbox
    Businesses can customize the chatbox to match their brandโ€™s theme, which helps in maintaining brand consistency.
  • Integrated CRM Features
    Crisp includes built-in CRM functionalities, allowing businesses to track and manage customer interactions efficiently.
  • Analytics and Reporting
    The platform provides detailed analytics and reporting features, which help businesses track performance metrics and improve customer service strategies.

Possible disadvantages of Crisp Chat

  • Limited Free Plan
    The free version of Crisp Chat has limited features and is suitable mainly for small businesses or personal use. Advanced features require a paid subscription.
  • Third-Party Integrations
    While Crisp Chat supports many integrations, some users find that it lacks direct integrations with specific niche tools, requiring additional steps to connect.
  • Learning Curve for Advanced Features
    While the basic features are user-friendly, there can be a learning curve for more advanced functionalities, which might require time to master.
  • Message Limitation
    In some plans, there are limitations on the number of messages that can be sent per month, which might not be ideal for businesses with high communication needs.
  • Mobile App Limitations
    The mobile app version of Crisp Chat can be less robust compared to the desktop version, potentially impacting the user experience on mobile devices.

Category Popularity

0-100% (relative to Refined GitHub and Crisp Chat)
Developer Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Software Development
100 100%
0% 0
Live Chat
0 0%
100% 100

User comments

Share your experience with using Refined GitHub and Crisp Chat. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Refined GitHub and Crisp Chat

Refined GitHub Reviews

We have no reviews of Refined GitHub yet.
Be the first one to post

Crisp Chat Reviews

  1. Guybrush
    ยท Working at TPOP ยท
    Fantastic service

    We've moved from Helpscout to Crisp and we're delighted. Their team is very nice.

    ๐Ÿ Competitors: Intercom, HelpScout, Zendesk
    ๐Ÿ‘ Pros:    Price|Great customer support|Best customer service|A lot of options

10 Best ManyChat Alternatives for Bot Building in 2024
Crisp is another chatbot software and a great free alternative to ManyChat. The platform allows you to score potential customers, route conversations to appropriate teams, and tailor messaging based on visitor choices using an intuitive chatbot editor. A code-free chatbot builder seamlessly sends information to Crisp CRM or your preferred CRM.
Source: sendpulse.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Another powerful Tawk.to free alternative is Crisp, which enables your website to work 7/24 and in many languages. Remember developing customer experiences should tend to be seamless. Another exciting thing about Crisp is in-chat games for customers while waiting for an agent. Crisp also provides a combination of live chat software and chatbots, CRM, and a knowledge base.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crispโ€™s name seems to refer to the design of its chatbot interfaces. The popup chat is indeed very crisp, being the platformโ€™s most well-received feature. Many customers find the entire Crisp experience to be surprisingly straightforward.
Source: www.tidio.com
"Pay 880$ per month" - Intercom
Are you saying about CRISP CRM plan. As per their features they offer much more in automated campaign and lead management. We were planning to go with that.

Social recommendations and mentions

Refined GitHub might be a bit more popular than Crisp Chat. We know about 17 links to it since March 2021 and only 13 links to Crisp Chat. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Refined GitHub mentions (17)

  • GitHub unwanted UX change: issue links now open in a popup
    There's already something like this for GitHub: https://github.com/refined-github/refined-github. - Source: Hacker News / 2 months ago
  • Turn Dependabot Off
    The refined github extension[0] has some defaults that make the default view a little more tolerable. Past that I can personally recommend Renovate, which supports far more ecosystems and customisation options (like auto merging). [0]: https://github.com/refined-github/refined-github. - Source: Hacker News / 4 months ago
  • Show HN: Gitcasso โ€“ Syntax Highlighting and Draft Recovery for GitHub Comments
    Refined-GitHub > Highlights > Adding comments: https://github.com/refined-github/refined-github#writing-comments. - Source: Hacker News / 9 months ago
  • ๐Ÿ”“5 Open Source Tools That Changed My Development Workflow Forever
    Refined GitHub addresses these issues with a lot of improvements that can make GitHub more productive. Some great features that it has:. - Source: dev.to / about 1 year ago
  • 15,000 lines of verified cryptography now in Python
    The Refined GitHub extension [1] automatically hides comments that add nothing to the discussion. [2] [1] https://github.com/refined-github/refined-github. - Source: Hacker News / about 1 year ago
View more

Crisp Chat mentions (13)

  • Tech Stack Lessons from scaling 20x in a year
    Some things just work. Our frontend is still Nuxt with Typescript and Tailwind (RIP). Our backend is still Go with Go-Gin. We still run on Hetzner bare-metal and use Firecracker for virtualization. Terraform still manages our infrastructure. Redis still handles caching. Crisp still powers customer support. AWS SES still sends our transactional emails. - Source: dev.to / 6 months ago
  • DevLog 20250820: Towards Unified Chat Gateway
    Importantly, in practice, most production "Chat" windows on websites were not fully automated. They were a blend of machine + human, where the chatbot handled basic queries and human agents stood by to take over for complex requests. This ensured customer satisfaction while keeping automation lightweight. A notable example, widely used today, is Crisp. I mention it here only because I consider it a competitor to... - Source: dev.to / 11 months ago
  • Show HN: Progressor โ€“ coach that breaks down big goals into actionable steps
    It seems to be using https://crisp.chat/en/. - Source: Hacker News / about 1 year ago
  • Weekly Indie Log #2
    Crisp - For users to reach out to me if thereโ€™s any problem via live chat. - Source: dev.to / about 1 year ago
  • The Tech Stack of a Cloud Computing Startup
    Of course there are a bunch more tools that we use, some great, some not. Two notable ones are Crisp for customer support and AWS SES for sending out emails (we send out quite a lot of transactional emails!). - Source: dev.to / over 1 year ago
View more

What are some alternatives?

When comparing Refined GitHub and Crisp Chat, you can also consider the following products

Board for Github - A webview based GitHub project app with native features

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

GitZip - Download or create a download link for a GitHub project folder/sub-folder or file.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Enhanced GitHub - :rocket: Chrome extension to display size of each file, download link and copy file contents directly to clipboard - softvar/enhanced-github

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.