Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Arch Linux Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Arch Linux mentions (256)

• Penguin, Chicken or Duck? (Eros, OC, Microsoft Bing AI Generated)

  Arch is a popular Linux distribution(basically an os). Him saying that he uses arch is basically a joke that arch Linux users will always mention that they use the distro. (Also a penguin is also the Linux mascot). Source: 6 months ago

• Arch Linux bugtracker migration to Gitlab completed

  Arch sends distribution news every week or so, usually in one or two paragraphs. https://archlinux.org/ I've followed the gitlab migration and every package and distribution change that warranted community notification for more than a decade. It's such an empowering feeling to have tracked all the changes to the distribution over a decade. The Arch maintainer culture has managed to provide consistent high quality... - Source: Hacker News / 6 months ago

• Moving from Mint to Arch

  When searching for something just add Arch Linux to the and follow official archlinux.org and use duckduckgo.com for better results. You will get amazed how good arch wiki explained everything and how aur has very large apps. Source: 6 months ago

• Can't "sudo pacman -Syu" (jdk-openjdk and jre-openjdk are in conflict)

  I wonder how many people got frustrated with the solution posted on the front page of https://archlinux.org/, as it seems to not have been fixed for 5 days already. Source: 7 months ago

• why is archlinux not releasing the october's monthly update ?

  When I visit the archlinux.org website I can't find the archlinux 2023.10.x update,. Source: 8 months ago