Software Alternatives, Accelerators & Startups

Razorpay VS Zendesk

Compare Razorpay VS Zendesk and see what are their differences

Razorpay logo Razorpay

Payment gateway solution for India with robust, developer friendly API and simple economic pricing.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • Razorpay Landing page
    Landing page //
    2023-10-18
  • Zendesk Landing page
    Landing page //
    2024-05-06

Razorpay

Release Date
2014 January
Startup details
Country
India
State
Karnataka
City
Bengaluru
Founder(s)
Harshil Mathur
Employees
1,000 - 1,999

Razorpay videos

Razorpay Payment Gateway Review - First Impressions by DigitalDeepak

More videos:

  • Review - Razorpay - Best Payment Gateway for Indian WordPress eCommerce Websites - WooCommerce

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Razorpay and Zendesk)
Online Payments
100 100%
0% 0
Customer Support
0 0%
100% 100
Payment Platform
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Razorpay and Zendesk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Razorpay and Zendesk

Razorpay Reviews

5+ Best Payoneer Alternatives For Freelancers & Businesses
Razorpay also facilitates receiving payment from your clients even if they pay you via their PayPal account. The cross-platform payment feature is possible in Razorpay.
9 Best Payoneer Alternatives for Freelancers | 2022
When it comes to freelancers, Razorpay offers a feature where they can set up automatic payment reminders for clients. The platform also facilitates payment receiving from clients even when they pay through other online payment services including PayPal. With Razorpay supporting over a hundred currencies, one can collect payment through more than a hundred payment modes. You...
Payment Gateways for marketplaces: Paytm Vs Razorpay Vs Instamojo
Payment gateways take many actions when they receive payments; one of them is sending an email to the payer. Both Razorpay and Instamojo do this. But I don't like them sending emails to my customers. Its too obtrusive for my taste. When I buy a computer I don't want to receive one email from Intel thanking me for buying their chip, another email from Microsoft or Apple...

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Razorpay might be a bit more popular than Zendesk. We know about 9 links to it since March 2021 and only 7 links to Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Razorpay mentions (9)

  • Accept Payments in Your Flutter App Using Razorpay
    Razorpay is a payment gateway that enables Indian businesses to accept online payments from customers using a wide range of payment methods, including credit and debit cards, net banking, UPI, and digital wallets. It is known to be one of the major platforms for accepting payment in India. Source: over 1 year ago
  • Integrate Razorpay Payment Gateway with Vue 3 and Laravel
    I am starting a blog series for payment gateway integration with Vue 3 & Laravel. Let's start with Razorpay Payment Gateway. - Source: dev.to / over 1 year ago
  • Different Types of Payment Gateways in E-Commerce Development
    Razorpay: Razorpay, a unicorn business in India, is one of the country's most popular and finest payment gateway firms, founded by Harshil Mathur in 2014. Razorpay is known for its ease of use and quick activation. A dashboard that displays real-time purchasing data. It's quite easy to use. Small, medium, and big enterprises, as well as freelancers and self-employed people, choose Razorpay. It allows you to pay... Source: about 2 years ago
  • Watery : A water delivery solution android app
    Now you can pay via Cash On Delivery Or Online. Here I have intrigate Razorpay to accept online payments. After successful payment your order will be placed. When payment is successful the date is saved as a Order object in Appwrite's Database. - Source: dev.to / about 2 years ago
  • Stripe payment integration
    Check out razorpay , The docs are not so good though but it supports UPI and is the largest payment gateway in India. Source: over 2 years ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

What are some alternatives?

When comparing Razorpay and Zendesk, you can also consider the following products

Stripe - Online payment processing for internet businesses. Stripe is a suite of payment APIs that powers commerce for online businesses of all sizes. Use Stripe’s payment platform to accept and process payments online for easy-to-use commerce solutions.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Braintree - An all-in-one solution to accept, process, and split payments in your mobile app or online - from small business to large enterprise.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Payoneer - Whether making international payments, receiving funds, managing your digital business, or accessing capital, Payoneer opens your business up to the world.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!