Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Freshdesk might be a bit more popular than Razorpay. We know about 12 links to it since March 2021 and only 9 links to Razorpay. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Razorpay is a payment gateway that enables Indian businesses to accept online payments from customers using a wide range of payment methods, including credit and debit cards, net banking, UPI, and digital wallets. It is known to be one of the major platforms for accepting payment in India. Source: over 1 year ago
I am starting a blog series for payment gateway integration with Vue 3 & Laravel. Let's start with Razorpay Payment Gateway. - Source: dev.to / over 1 year ago
Razorpay: Razorpay, a unicorn business in India, is one of the country's most popular and finest payment gateway firms, founded by Harshil Mathur in 2014. Razorpay is known for its ease of use and quick activation. A dashboard that displays real-time purchasing data. It's quite easy to use. Small, medium, and big enterprises, as well as freelancers and self-employed people, choose Razorpay. It allows you to pay... Source: about 2 years ago
Now you can pay via Cash On Delivery Or Online. Here I have intrigate Razorpay to accept online payments. After successful payment your order will be placed. When payment is successful the date is saved as a Order object in Appwrite's Database. - Source: dev.to / about 2 years ago
Check out razorpay , The docs are not so good though but it supports UPI and is the largest payment gateway in India. Source: over 2 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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