Zendesk VS Stripe

Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

Online payment processing for internet businesses. Stripe is a suite of payment APIs that powers commerce for online businesses of all sizes. Use Stripe’s payment platform to accept and process payments online for easy-to-use commerce solutions.

Landing page //
2024-05-06

Landing page //
2024-04-30

Zendesk Overview Demo

Stripe videos

+ Add

PayPal VS Stripe 2020: Which Online Payment Processor Is Best For Your Business?

Category Popularity

0-100% (relative to Zendesk and Stripe)

Zendesk

Stripe

Customer Support

100 100%

Customer Support

0% 0

Online Payments

0 0%

Online Payments

100% 100

Help Desk

100 100%

Help Desk

0% 0

Payment Platform

0 0%

Payment Platform

100% 100

User comments

Share your experience with using Zendesk and Stripe. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Stripe

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024

Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.

Source: www.tidio.com

Best 25 Software Documentation Tools 2023

Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.

Source: www.uphint.com

The 19 Best Call Center Software (& Features You Need) in 2022

Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.

Source: blog.hubspot.com

The 10 Best Tawk.to Alternatives and Competitors [2022]

After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.

Source: www.tidio.com

Top 21 Salesforce’s Competitors and Alternatives

Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Source: bstrategyhub.com

Stripe Reviews

Payment Platforms Comparison: Stripe vs Chargebee vs Paddle vs Recurly

Stripe is a payment processor. Its software and APIs enable businesses to accept payments, send payouts, and manage their businesses online. Stripe offers its customers a full-stack payment process – it serves as both a third-party payment processor and a payment gateway.

Source: rainex.io

9 Gumroad Alternatives to help you get started asap

From Sahil's statements, Gumroad uses Stripe for processing the payment and Stripe is charging Gumroad. So, whatever 2.9% is paid by the seller is actually going to Stripe (roughly 2-3%) but not to Gumroad.

Source: www.indiehackers.com

5+ Best Payoneer Alternatives For Freelancers & Businesses

Unlike Payoneer, Stripe enables you to collect recurring payments. So if you have a business that uses a subscription/recurring model, Stripe would be an ideal choice.

Source: digitalmarketingtipsy.com

9 Best Payoneer Alternatives for Freelancers | 2022

With organizations such as Shopify, Zoom, Amazon, and Booking.com using it for payment collection you can be sure as a freelancer to never miss on your pay with Stripe. And just like PayPal, Stripe allows for the collection and sending of cash internationally and domestically.

Source: www.digitalgondola.com

10 Best Payment Gateways for Your Online Business in Malaysia (2021)

Stripe is one of the fastest growing payment solutions in the world. Thanks to it being developer-friendly, you’ll find Stripe integrated with a large number of popular sites and apps online.

Source: entrepreneurcampfire.com

Social recommendations and mentions

Based on our record, Stripe seems to be a lot more popular than Zendesk. While we know about 242 links to Stripe, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

The Ultimate Guide to Building Internal Tools in 2024
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
is this scam
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
[HELP] Can't log in to upload SSL due to expired SSL
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
Special trick to get support for battery replacement ?
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
Here's how I'd figure out the go-to-market for a Customer Support SaaS
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago

Stripe mentions (242)

Setting Up Stripe Payments in React
Before you can start accepting payments with Stripe Checkout, you need to create a Stripe account. Visit the Stripe website and sign up for an account. Once you have created an account, you will receive an API key that you will use to authenticate your requests to the Stripe API. - Source: dev.to / 8 days ago
Build and deploy a Next.js ecommerce website in 5 steps
Next, we will enable checkout and payment processing through Stripe. First, install the Stripe clients with the following command:. - Source: dev.to / 9 days ago
Start Charging Customers with Django and DjStripe
Head to Stripe and register if you haven't already. We can use the Stripe API in Test Mode to build the e-commerce app. You can add a bank account and get verified later when you're ready to start collecting real payments. - Source: dev.to / 19 days ago
Highlights from Stripe's annual 2023 letter
Stripe published its 2023 annual letter last week. Much like the previous edition it was filled with a lot of interesting nuggets. Stripe has a strong history of being fairly transparent with its practices. These range from engineering challenges through its blogs as well as thought leadership in the financial and entrepreneurship space. I personally like the writing style of this letter as it doesn’t seem... - Source: dev.to / about 2 months ago
Hyper IDE, using No-Code and Low-Code to Generate Software
Imagine you want to create an API endpoint that allows users to register in your backend, while simultaneously making a payment towards Stripe. This could be for something that's a subscription-based service, where you charge people for access to something. - Source: dev.to / 4 months ago

What are some alternatives?

When comparing Zendesk and Stripe, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

PayPal - PayPal is the faster, safer way to pay online without sharing financial details, send and receive money or accept credit and debit cards as a seller

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Braintree - An all-in-one solution to accept, process, and split payments in your mobile app or online - from small business to large enterprise.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Payoneer - Whether making international payments, receiving funds, managing your digital business, or accessing capital, Payoneer opens your business up to the world.