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RANDOM.ORG VS Freshdesk

Compare RANDOM.ORG VS Freshdesk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)... featured
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RANDOM.ORG logo RANDOM.ORG

RANDOM.ORG offers true random numbers to anyone on the Internet.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
  • RANDOM.ORG Landing page
    Landing page //
    2023-10-02
  • Freshdesk Landing page
    Landing page //
    2022-01-28

RANDOM.ORG features and specs

  • True Randomness
    RANDOM.ORG generates random numbers based on atmospheric noise, which is considered to be truly random compared to algorithmic pseudorandom number generators.
  • Variety of Services
    Provides a wide range of randomization services, such as random number generation, random list shuffling, coin flipping, dice rolling, and more.
  • API Access
    Offers an API that developers can use to integrate true random number generation into their applications.
  • Statistical Analysis
    Includes tools for analyzing the statistical properties of the generated random sequences, ensuring randomness quality.
  • User-Friendly Interface
    The website is easy to navigate and use, making it accessible for both technical and non-technical users.
  • Secure Randomness
    Often used for cryptographic purposes due to the high level of unpredictability in the generated numbers.

Possible disadvantages of RANDOM.ORG

  • Limited Free Usage
    The free-tier usage is limited, and heavy users may need to subscribe to a paid plan to access more extensive services.
  • Internet Dependency
    Requires an internet connection to access the randomization services, which can be a limitation in offline scenarios.
  • Potential for Downtime
    As with any web service, there is a potential for downtime or server issues which could disrupt access to the service.
  • Data Privacy
    Users submitting data for randomization (e.g., shuffling a list) may have concerns about data privacy and should review the privacy policy.
  • Speed
    The process of generating true random numbers from atmospheric noise can be slower compared to pseudorandom number generation.

Freshdesk features and specs

  • User-Friendly Interface
    Freshdesk features an intuitive, easy-to-navigate interface, making it accessible for users of all technical skill levels. The streamlined design helps improve productivity and reduces the time needed for training.
  • Comprehensive Feature Set
    Freshdesk offers a wide range of features including ticketing, automation, analytics, and integrations. These tools help businesses manage their customer support operations efficiently.
  • Multi-Channel Support
    Freshdesk supports various communication channels such as email, phone, chat, social media, and more, enabling businesses to provide seamless customer service across multiple platforms.
  • Customizable
    The platform allows for a high degree of customization, enabling businesses to tailor the software to fit their specific needs with custom workflows, fields, and rules.
  • Scalability
    Freshdesk is suitable for businesses of all sizes, from small startups to large enterprises. Its scalable nature means you can add more features and functionalities as your business grows.
  • Reliable Support
    Freshdesk offers reliable customer support to its users. Support channels include live chat, email, and a comprehensive knowledge base, ensuring issues are resolved promptly.

Analysis of RANDOM.ORG

Overall verdict

  • RANDOM.ORG is generally considered a good resource for generating true random numbers.

Why this product is good

  • RANDOM.ORG utilizes atmospheric noise to generate sequences of random numbers, which is more unpredictable and thus more 'random' compared to algorithmic pseudo-random number generators used in computer programs. This makes it suitable for applications where true randomness is important, such as cryptography, secure data management, and unbiased data sampling.

Recommended for

  • Lottery games and raffles that require verifiable randomness.
  • Scientific experiments where unbiased random samples are critical.
  • Cryptography applications where security depends on unpredictability.
  • Games and simulations needing true random behavior.
  • Educational purposes to demonstrate the difference between true and pseudo-randomness.

Analysis of Freshdesk

Overall verdict

  • Freshdesk by Freshworks is considered a good customer support software by many users.

Why this product is good

  • User-Friendly Interface: Freshdesk offers an intuitive and easy-to-navigate interface that simplifies customer support management.
  • Scalability: It provides solutions suitable for small businesses to larger enterprises, offering scalability as business needs grow.
  • Rich Features: The software comes with a wide array of features such as ticketing, automated workflow, self-service portals, and multi-channel communication.
  • Integration Capabilities: Freshdesk integrates seamlessly with a variety of third-party applications, enhancing its functionality and adaptability.
  • Affordability: Compared to other customer support platforms, Freshdesk offers competitive pricing with a range of plans to suit different budgets.
  • Positive Customer Reviews: Many users highlight Freshdesk’s customer support and consistent performance as strong points.

Recommended for

  • Small to Medium-sized Businesses: Due to its cost-effectiveness and scalability, Freshdesk is well-suited for SMEs.
  • Customer Support Teams: For teams aiming to streamline their support operations with a reliable ticketing system.
  • Businesses Requiring Multi-Channel Support: Companies that need to manage inquiries from multiple communication channels efficiently.
  • Startups: Offers the necessary tools without overwhelming complexity, making it ideal for growing teams.

RANDOM.ORG videos

+ Add

How to cheat random.org on android

More videos:

Freshdesk videos

+ Add

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to RANDOM.ORG and Freshdesk)

RANDOM.ORG

Freshdesk

Random Number Generator
100 100%
Random Number Generator
0% 0
Customer Support
0 0%
Customer Support
100% 100
Random Generator
100 100%
Random Generator
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare RANDOM.ORG and Freshdesk

RANDOM.ORG Reviews

We have no reviews of RANDOM.ORG yet.
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Freshdesk Reviews

  1. Brian Howard
    · Owner at BarSight ·
    Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature
9 Best Tidio Alternatives Compared
Freshdesk, like Tidio, focuses on delivering efficient customer support solutions with a mix of automation and real-time interaction features. This platform provides a comprehensive help desk with multichannel support, including email, phone, chat, and social media, along with advanced ticketing systems and workflow automation.
Source: www.tidio.com
10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com

Social recommendations and mentions

Based on our record, RANDOM.ORG seems to be a lot more popular than Freshdesk. While we know about 562 links to RANDOM.ORG, we've tracked only 12 mentions of Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

RANDOM.ORG mentions (562)

  • 30 minutes left to launch - who's still undecided on their build?
    I'm about to just do a Random.org roll for the 5 builds I'm deciding between. Let RNGesus take the wheel. Source: over 1 year ago
  • Let's play a game + Comment to get 100-690 cones!
    I am live on twitch rn and let's play a game tip me in the comments 1000 cones and every 3000 cones tip I will use random.org to choose a winner between the three tippers who will get all of the cones. Do not tip to play if I am offline it will be considered a gift at that point. Source: over 1 year ago
  • /r/MightyParty Monthly Gem Giveaway
    Winners will be selected after 1 week using random.org to select winning comments. The winning IDs will be reported to Panoramik and gems will be distributed during the week. Source: over 1 year ago
  • Free to good home #299: HP laptop, no battery ("spicy pillow" removed safely). AMD A12-9700P w/Radeon R7, touchscreen, new SSD, Windows 10, all updates. Not compatible w/Windows 11 according to Microsoft.
    Indicate your interest below and random.org will decide. Source: over 1 year ago
  • 7K GIVEAWAY POST!
    Each user will only be granted ONE qualifying top-level comment. I will confirm all qualifying comments with a green "post approved" check mark. Once the deadline has elapsed, I will: 1) double check all entries for duplicates, 2) number all qualifying entries in no particular order, 3) feed that number range into Random.org, 4) generate one random number from that range, 5) match the randomly generated number... Source: over 1 year ago
View more

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 1 year ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 1 year ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 2 years ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 2 years ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 3 years ago
View more

What are some alternatives?

When comparing RANDOM.ORG and Freshdesk, you can also consider the following products

GeneratorMix - A place with hundreds of generators split into different categories from science to entertainment.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Randommer - Generate random number, telephone numbers, text, hashed and social security numbers

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Random Number Generator - Randomly generate integers or floating point numbers within a given range and specified discrete or continuous statistical probability distribution.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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